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Anu

Anu Krishna  |1563 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Dec 20, 2022

Anu Krishna is a mind coach and relationship expert.
The co-founder of Unfear Changemakers LLP, she has received her neuro linguistic programming training from National Federation of NeuroLinguistic Programming, USA, and her energy work specialisation from the Institute for Inner Studies, Manila.
She is an executive member of the Indian Association of Adolescent Health.... more
SS Question by SS on Dec 20, 2022Hindi
Relationship

Hello Dear Anu Ma'am,
I wish to remain anonymous as my family reads this page too.
I'm 25 years old and work for a multinational IT giant.
I don't earn much but I'm happy with my job. I'm a workaholic and I don't mind working for even 16-17 hours a day just to keep myself sane.
My parents are highly educated, have good jobs, are caring and do EVERYTHING for me physically. But, there is no such thing as 'love' or 'emotion' in my house.
I have never known the meaning of happiness and love.
Everything looks normal on the outside, but inside my dad does not treat my mom well, he always makes fun of her and disrespects her. He is cold and distant from me as well. I don't even remember the last time things were alright at home.
Sometimes he even abuses my mom physically and because of this, she left her reputable job and now stays at home. My brother and I have stopped talking to my dad fully.

I have been in a relationship with multiple men, including a married man, but was never actually interested in them.
They all got frustrated with my behaviour after a few months and the relationships ended.
I never understood why I keep on getting into relationships when I never like them. I never understood why I can't say no to someone. I am a people pleaser.
I cannot stand up for myself and I have zero self confidence. All my so-called ex-boyfriends manipulated me for sex and I kept thinking it was love.
I lose interest the moment they talk about sex.
I always used to wonder why I am not like other girls -- they are confident, they can say no to a guy they don't like, they make the right decisions, they have female friends but I don't have any. I used to think why only I am weird.
My mom also likes my brother more and does not treat me that nicely. Although she is nice to me most of the time, she keeps on mocking and belittling me like 'good girls like plants and nature.. I have never seen you in our garden. This shows what kind of a girl you are, you're useless, you're good for nothing. I feel like slapping you all the time, your face is like that, anyone would want to slap you and many more such things.
It confuses me. I still don't understand if my parents love me or not.
My brother is on my mom's side. He never treats me well or respects me. My mind is always in a state of confusion and fear.
I keep getting into embarrassing situations because of my low self confidence and inability to say NO.
I recently realised I am like this because of my father, after reading an article on 'absent father and how it affects daughters', I got to know that when a father doesn't love his daughter, she becomes promiscuous and has very low self confidence.
I cried for hours after reading it. I was shocked and even more traumatised because i thought parents were supposed to love their children.
But it gave me some relief that all this is not my fault.
Now, I have stopped blaming my parents for the way I am (even if they are the cause) and I've decided to improve my life by distancing myself from them.
I have made up my mind and I can see some changes in myself. But I still can't say no very loudly and clearly.
I say it in a low voice and hesitantly, so people take advantage of me. I strongly believe that I will learn to say no. I am determined.
That said, the main problem now is - there is immense grief, guilt and shame in my mind which I'm not able to get out.
I feel terrible about myself all the time, like I'm a cheap, characterless woman.
I know that is not actually my personality but I still have such thoughts. I even tried therapy but it has not helped much.
Can you please help me ma'am?

Ans:

Dear SS,

Well, there is a neat pattern playing out in your family system.

The women in the house don’t stand up for themselves and the men act like they are entitled to the point of disrespecting and making the women submit to them.

You can see how this is playing out in you and your mother and in your father and your brother or even the way your mother treats you and your brother differently. Very neat gender-divide and gender inequality under the roof of a family system.

This is how emotional states in a growing child who is at the receiving end get eroded to a point that they grow up to make poor choices with regard to their life partner or that growing child who is entitled to act like they need to have it all.

Both are not healthy and when they co-exist in the same house, you can see for yourself what is happening.

It is most certain that your choice of men and to maintain boundaries with them does have a lot to do with the relationship between you and your father. But what’s happened, has; you can’t change the past and keep playing the victim.

Instead, lay out how your life could change for the better if you took charge of it and stepped up.

Call the shots beyond all the blaming and move on. It isn’t easy, but it’s not impossible too!

Work with a therapist who can not only empathise but also is someone who can take you off the victim mode and who enables you to TAKE CHARGE! Your choices create your life…

Best wishes!

You may like to see similar questions and answers below

Anu

Anu Krishna  |1563 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Apr 06, 2022

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Relationship
Hi Anu, I would like to be anonymous.I got cheated by my boyfriend in my 20s and was in depression. My parents thought that it would be nice if I get married to someone who is elder to me and we'll settled.They got me a match who is 13 years elder than me. Joint family, one sister separated with her kid in the same house, one unmarried.I said yes but had the intuition that something is wrong. No one trusted me and I got married to the man. From Day 1, we were fighting. I tried to take help from my parents to get separated after a year but they didn't help me due to societal pressure. After my son born, he paid no attention towards my son and me for 7 months. But this time he told that he was busy at work. I returned to my in-laws.He tried to control everything –my friends, he restricted my social media accounts and also kept a screenshot of my conversation with my ex-boyfriend, threatening me to reveal it to my mom and dad. He also had the habit of not talking for 2-3 months in the same house. He did it for almost 10 years and pressurised me to have a second child. During my pregnancy, he yelled at me calling me mad and fought with me. He called my father and told him I am mad and sent me to my mom and dad again for delivery.Keeping my elder son for reference he tells to come back again. He doesn't provide any financial support and is threatening again with screenshots.He often checks my mobile without my permission affecting my BP. I don't know why? I lost my sleep at night for several months by now. I am not able to concentrate on anything. Negative thoughts occupy my mind. I have a kid of 1.5 years with me.Please help. I am mentally devastated. Thank you.
Ans:

Dear K,

What advice will you give a close friend if she came to you with the same problem that you have stated? Will you ask her to reconcile or keep her sanity intact?

Controlling the spouse is a classic way of coping for insecurity related issues within a relationship.

Being years older to you and having a young wife possibly might have given him goosebumps of you being attractive to people your age.

Whatever the reason, being passive aggressive and registering his insecurity through not talking for months, stalking you, monitoring your social media accounts, threatening to blackmail you with screenshots from your previous affairs; does it all sound like he is a person who you want to spend your life with?

If you still feel there is small chance and you want to, seek the help of a professional who can work with him and then the two of you to create an element of trust that is absolutely missing.

Any relationship that lacks trust, just crumbles as the foundation is weak and every little act that questions the other person’s integrity drives a further wedge.

You have a child that is dependent on you; be strong and whichever way that you choose, drive it…Inaction is what is causing you health issues, so do something NOW.

All the best and Be Strong.

..Read more

Anu

Anu Krishna  |1563 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Sep 22, 2022

Relationship
Hello Dear Anu Ma'am,I wish to remain anonymous as my family reads this page too.I'm 25 years old and work for a multinational IT giant. I don't earn much but I'm happy with my job. I'm a workaholic and I don't mind working for even 16-17 hours a day (just to keep myself sane). My parents are highly educated, have good jobs, are caring and do EVERYTHING for me physically. But there is no such thing as love or emotion in my house. I have never known the meaning of happiness and love. Everything looks normal on the outside, but inside my dad does not treat my mom well, he always makes fun of her and disrespects her. He is cold and distant from me as well. I don't even remember the last time things were alright at home. Sometimes he even abuses my mom physically and because of this, she left her reputable job and now stays at home. My brother and I have stopped talking to my dad fully. I have been in a relationship with multiple men (including a married man) but was never actually interested in them. They all got frustrated with my behaviour after a few months and the relationships ended. I never understood why I keep on getting into relationships when I never like them. I never understood why I can't say no to someone. I am a people pleaser. I cannot stand up for myself and I have zero self-confidence. All my so-called ex-boyfriends manipulated me for sex and I kept thinking it was love. I lose interest the moment they talk about sex. I always used to wonder why I am not like other girls - they are confident, they can say no to a guy they don't like, they make the right decisions, they have female friends but I don't have any. I used to think why only I am weird. My mom also likes my brother more and does not treat me that nicely. Although she is nice to me most of the time, she keeps on mocking and belittling me like good girls are like plants and nature.. I have never seen you in our garden. This shows what kind of a girl you are, you're useless, you're good for nothing. I feel like slapping you all the time, your face is like that, anyone would want to slap you and many more such things. It confuses me. I still don't understand if my parents love me or not. My brother is on my mom's side. He never treats me well or respects me. My mind is always in a state of confusion and fear. I keep getting into embarrassing situations because of my low self-confidence and inability to say NO.I recently realised I am like this because of my father, after reading an article on absent father and how it affects daughters - from there I got to know that when a father doesn't love his daughter, she becomes promiscuous and has very low self-confidence. I cried for hours after reading it. I was shocked and even more traumatized because I thought parents were supposed to love their children. But it gave me some relief that all this is not my fault. Now, I have stopped blaming my parents for the way I am (even if they are the cause) and I've decided to improve my life by distancing myself from them. I have made up my mind and I can see some changes in myself. But I still can't say no very loudly and clearly. I say it in a low voice and hesitantly, so people take advantage of me. I strongly believe that I will learn to say no. I am determined. That said, the main problem now is - there is immense grief, guilt and shame in my mind which I'm not able to get out. I feel terrible about myself all the time, like I'm a cheap, characterless woman. I know that is not actually my personality but I still have such thoughts. I even tried therapy but it has not helped much. Can you please help me ma'am?
Ans:

Dear Anonymous,

Isn’t it about time you started to create your own life which is free from all the toxicity?

Sometimes as hard as it maybe, it is necessary to free yourself from the old and embrace the new; especially if the old is making you stuck and unhappy.

From what you have mentioned, your parents and brother seem to be in their own world of misery, and you surely are not the cause but you are no victim either.

You are 25 and you are earning and even if isn’t much, I wonder why you are still living under the same roof to put yourself through so much of pain.

Your job in life is not to ‘fix’ anyone even if it is family. But it is to wander on your path and create the life that you want.

Who knows once you are on your own, they might appreciate you for who you are. It is known that emotional neglect can show up as relationship challenges in children when they are ready for a partner or a relationship.

But does it help knowing all this?

Can you change the past? Can you change your parents?

If NO, then focus on changing the way you are responding to the situation.

Are you playing the victim who wants to dwell on the miseries, or do you want to play the enabler who disrupts the situation by taking charge?

Easier said than done; but once you decide to enable yourself, life takes a huge turn for the better. So, do it…

Let this be about YOU and no one else. Relationships can wait till you are on your own and making strong decisions.

For now, take that first step towards your freedom and that free life. You can do this!

Best wishes!

..Read more

Anu

Anu Krishna  |1563 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Nov 01, 2022

Listen
Relationship
Hi Anu I am 30 years old. I have done LLB and was not interested to practice in court so I tried to get a private job but I didn't get any. Then I decided to start preparing for a government job but I missed it. I started to doubt myself. I even had suicidal thoughts this was started when I was very little something happened to me when I was 16 since then I tried to kill myself and also tried to get involved with one of my friends in college. He liked me so much so we started having relationship. When intimacy started I became nervous and afraid. It is like itching. I want to run and hide in a safe place. He was very firm and honest and humble but didn't work out. After that so many proposals came. I declined. Now my family wants me to marry. I don't know if the husband would understand and give me some time to get involved with him. I don’t know what life after marriage would be. I am a girl with absolutely no achievement and am not proud of anything in my life. My parents are disappointed in me but they never show. What should I do? Pls do not disclose this
Ans:

Dear JV,

It’s possibly the incident that happened to you (which I understand that you haven’t shared here) is preventing you from having a fulfilling life.

I can only say that the incident happened in the past, but you are living it even now.

You were a victim in that incident, but to continue to play the victim even now is to give your power away.

How can you be happy by giving your inner power away every day and every moment?

Reclaim your life.

What’s happened can be blurred by moving away from that incident and reminding yourself that you are far away from the past and in the NOW.

  • Be grateful to what you have in the present
  • Make a list of your strengths
  • Write down your goal clearly by stating by when you want to achieve it

Remember bringing your past into the current time robs you of any goodness; professionally or personally.

So, to see something change, change the way you feel about your past.

Step out of the victim mode and become a person who has the power to change things at will.

I am sure you want to see how this pans out for you.

So, what are you waiting for? Step up and bring that newness of thought into your life.
All the best!

..Read more

Latest Questions
Ravi

Ravi Mittal  |550 Answers  |Ask -

Dating, Relationships Expert - Answered on Mar 19, 2025

Asked by Anonymous - Feb 02, 2025Hindi
Listen
Relationship
Hello sir/ma'am...i am a girl of 21 yrs and my bf 24yrs.We met each other through an online friendly chat app.Since 1yr,we r chatting,video and voice calls.He told me,he loves me and wanna marry me.I too liked him and I took the matter to my parents and they agreed for our marriage also.I made him talk to my parents.He didn't still let this matter know to his parents.Recently,without my permission..my cousin sis took his insta id and chatted with him like an unknown girl for fun.She created an account in insta and sent a request to him n he accepted that request and continued chatting with her.She told him like she saw his profile and interested and so given a request.He was asking her for voice call,video call,but she didn't accept.She sent some other picture when he insisted her pic and later he asked her "do u like me" for which she funnily replied love at first sight and love you.He told her he want to express his love to her in voice call and later he too proposed..she showed all those screen shots to me. I am broken.I questioned him what is all this?...for which he replied...he just chatted to find out whether that account was a fake account or real account...but,the screen shots were showing something different..when my cousin called him bro..he was very upset and scolded her too. Now,he saying he thought it's a fake boy id and wanted to make fun of and even fought with me saying i don't trust him and without his acceptance..i gave his id to my cousin..but,i havent given.. He is saying he wanted to test whether it is a fake or a real account and so he made fun off and didn't mean it and that too just chatting it is n not to take it seriously and he loves me much.. I am confused after this whether to proceed for marriage..he isthe first guy and love in my life...should i believe him or let him go or should i give him one more chance?..please give u r advice..thank you
Ans: Dear Anonymous,
I am so sorry that you are in this situation. While I can't make a decision for you, I can help you by pointing out how this looks like from an outsider's perspective- your BF's interactions with this profile do not really support his claim of "just testing if it's a fake account." It seems like he was interested in chatting and continuing the flirty conversations. This does not mean he is in love with the person behind that online profile, but it surely looks like he can go behind your back for some thrill.

Trust and honesty are two very important things in a relationship, and if you are planning on getting married, this is not a good start. Moreover, his getting angry at you upon confrontation is a red flag- he tried to gaslight you.
It's your choice whether you want to leave or give him another chance but before you make a decision in haste, ask yourself-
1) If he loves you, would he flirt with someone or even chat with a stranger for entertainment?
2) Would you do the same to him?
3) Is he taking responsibility and asking for forgiveness?
4) Can you trust him completely after this or would you always keep wondering if he is cheating on you?
Once you answer these honestly, I think you will know what's the right thing to do.

Hope this helps.

...Read more

Ramalingam

Ramalingam Kalirajan  |8111 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Mar 19, 2025

Asked by Anonymous - Mar 17, 2025Hindi
Money
I am 39 years old and my wife is 38 working and my son is 7 years. I earn 35LPA my wife 15LPA. I started with zero as from a young age I took care of my parents by paying tuition and funded by my education. I completed engineering and started paying off my education loan from my first day of work. 2015 I got married and in 2016 we bought our first house. I moved my parents there and I take care of them they are financially dependent on me and I have a 4L health insurance for them. The first house is now worth 55L and I have paid off this loan. We built our 2nd house its worth around 1.2 crore and I have a loan of 70 lakhs left. I have a plot worth 30L which I have bought. I have 40L in MF and stocks, I do SIP of 1Lakh per month ( XIRR was good at 20% but now it's at 13%). I have 20L in gold and 10L in EPF. I have a 1cr term insurance and I do Jeevan umang of 4L per year started last year and Jeevan tarun for my son for 1.5L per year started 2 years ago and I have 40k of Jeevan anand started in 2011 for 25 years. My fear : My parents were dependent on me, and I had nothing to fall back on when I started my career. I do not want to be the same for my son. I want to be financially self-reliant when he starts his career and his life. I want to ensure that he doesn't worry about us when he starts his work life or if he wants to start a business, he has the freedom to do so. I have 15 years left in my career. I want to make sure my wife is also secured if I am not around. My questions is what can I do more to ensure we are financially well off?
Ans: You earn Rs. 35 LPA, and your wife earns Rs. 15 LPA.

You support your parents financially and have Rs. 4L health insurance for them.

Your first house is worth Rs. 55L and is fully paid off.

Your second house is worth Rs. 1.2 crore with a Rs. 70L loan.

You own a plot worth Rs. 30L.

Your investments include Rs. 40L in mutual funds and stocks.

You invest Rs. 1L per month in SIPs.

You have Rs. 20L in gold and Rs. 10L in EPF.

Your term insurance is Rs. 1 crore.

You have investment-linked insurance policies.

Your goal is financial independence for yourself and your family. You want to ensure your son does not have financial burdens when he starts his career.

Strengths in Your Financial Planning
You have built wealth despite challenges.

Your high savings rate helps in wealth accumulation.

Your SIPs give long-term compounding benefits.

Your first home is debt-free, providing stability.

Your gold holdings offer liquidity in emergencies.

Your EPF provides retirement security.

Your term insurance gives financial protection.

Areas That Need Improvement
Your insurance-linked policies are not wealth creators.

Your home loan is a major liability.

Your gold holdings may not generate high returns.

Your current insurance cover may not be enough.

Your parents’ health cover might be inadequate.

Your son’s education and future needs require better planning.

Steps to Strengthen Financial Security
Increase Term Insurance Cover
A Rs. 1 crore cover is low given your income and liabilities.

You should have a cover of at least 15 times your annual income.

Increase your term insurance to Rs. 2.5 crore for full protection.

Ensure your wife has her own term cover as well.

Reassess Your Insurance-Linked Investments
Traditional insurance policies offer low returns.

They do not provide inflation-beating growth.

Surrendering them and shifting to mutual funds is a better option.

This will give higher returns and better flexibility.

Pay Off Your Home Loan Strategically
Your home loan balance of Rs. 70L is a major liability.

Focus on repaying it within the next 5-7 years.

Increasing EMI payments or making part prepayments can help.

Avoid extending the tenure to reduce interest burden.

Optimise Your Mutual Fund Investments
Your SIP of Rs. 1L per month is a strong wealth-building tool.

XIRR of 13% is still a good return for long-term investing.

Ensure your portfolio has a mix of large-cap, flexi-cap, and small-cap funds.

Actively managed funds will help in capturing market opportunities.

Avoid index funds as they limit potential gains.

Strengthen Your Parents’ Health Insurance
Rs. 4L health cover for them may not be enough.

Increase their health insurance to Rs. 10L with a super top-up plan.

This will prevent financial stress in case of medical emergencies.

Plan for Your Son’s Education and Future
Higher education costs are rising rapidly.

Start a dedicated mutual fund portfolio for his education.

Avoid insurance-linked child plans as they offer poor returns.

SIPs in equity funds can provide high returns over 10-15 years.

Ensure flexibility in investments to support his career or business plans.

Secure Your Wife’s Financial Future
Your wife should have her own investments independent of you.

Ensure she has adequate insurance and retirement savings.

Consider joint ownership of assets for financial security.

Encourage her to invest in equity mutual funds for wealth creation.

Retirement Planning and Wealth Creation
You have 15 years left in your career.

Focus on accumulating at least Rs. 10-12 crore for retirement.

This will ensure financial independence and a secure future.

Continue SIPs and increase them whenever income grows.

Diversify into debt funds for stability in later years.

Systematic withdrawal plans (SWP) will help manage post-retirement cash flow.

Finally
Increase your term insurance for full protection.

Reallocate funds from low-return insurance policies to mutual funds.

Focus on clearing your home loan early.

Strengthen health insurance for your parents.

Create a dedicated fund for your son’s education.

Ensure your wife has financial security even in your absence.

Keep investing for long-term wealth creation and retirement security.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment

...Read more

Ramalingam

Ramalingam Kalirajan  |8111 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Mar 19, 2025

Asked by Anonymous - Mar 17, 2025Hindi
Listen
Money
Hello Sir - I have taken a HDFC Unit Linked pension plan in 2008 and the fund value is approx. 49 lakhs. The policy matures in 2030 and allows for commutation of 1/3rd of fund value (with mandatory annuity for balance 67%). My HDFC Life Relationship manager is suggesting that he will transfer the proceeds of this fund to a new HDFC Smart life pension plan (via surrender of old policy and immediate reinvestment as single premium in the new policy) for a term of 5 years. At the vesting date, I will be allowed to remove 60% of the fund value as tax free commuted pension and will need to take annuity only for remaining 40% of fund value. This is beneficial for me (since tax free commutation will be 60% instead of current 33%). In such a case, will the surrender of old policy and immediate reinvestment into new smart pension plan be a taxable transaction in India? I have claimed 80CCC benefits for part of premiums paid in the past. HDFC has informed me that the surrender value will not be taxable as no amount is received by me and the full amount is reinvested into the new policy (HDFC will also not do TDS). Is this correct? Thanks for your advice.
Ans: You have invested in a unit-linked pension plan since 2008.

The current fund value is Rs. 49 lakhs.

The plan matures in 2030.

As per the policy, you can withdraw 33% tax-free and the rest must be used for annuity.

Your relationship manager is suggesting surrender and reinvestment into a new pension plan.

The new plan allows 60% tax-free withdrawal instead of 33%.

You need to evaluate whether this switch is beneficial from a taxation and financial perspective.

Taxation on Surrender of Old Pension Plan
Pension plans under section 80CCC get tax benefits during investment.

If you surrender, the surrender value is taxable as per your income slab.

HDFC claims that no tax will apply as the amount is reinvested directly.

However, as per income tax laws, surrendering a pension plan leads to taxation.

Even if reinvested, the surrender value is added to taxable income.

Since you have claimed 80CCC benefits, surrendering can result in tax liability.

Misconception About Tax-Free Transfer
HDFC is not deducting TDS, but that does not mean no tax is due.

Income tax liability exists even if the amount is not received in hand.

If tax authorities later verify, you may face penalties or additional taxes.

You need written confirmation from HDFC and a tax expert’s opinion.

Evaluating the New Pension Plan Offer
The new plan allows 60% withdrawal instead of 33%.

The remaining 40% must still go into annuity.

Annuity income is fully taxable every year.

The new plan has additional charges, which can reduce returns.

The lock-in period of 5 years restricts flexibility.

If your goal is wealth creation, better options exist.

Should You Switch to the New Plan?
The tax-free withdrawal of 60% seems attractive, but consider the surrender tax.

If you are in the highest tax bracket, surrendering can be costly.

Locking funds in another pension plan reduces flexibility.

Instead, investing in mutual funds can give higher returns and better control.

You can withdraw systematically without annuity restrictions.

Reinvesting in a pension plan limits future financial choices.

Better Alternatives for Retirement Planning
Instead of shifting to another pension plan, consider equity mutual funds.

Mutual funds allow withdrawals with lower tax impact than annuities.

Debt mutual funds provide stability while maintaining flexibility.

Systematic withdrawal plans (SWP) help manage retirement income efficiently.

Combining equity and debt investments gives better post-retirement security.

What Should Be Your Next Steps?
Consult a tax expert before surrendering your pension plan.

Get written confirmation from HDFC on taxation treatment.

Compare annuity income vs. mutual fund withdrawals for retirement.

Ensure flexibility in withdrawals rather than locking into another pension plan.

Build a diversified portfolio that balances risk and liquidity.

Finally
Surrendering your pension plan may trigger tax liability.

Reinvesting in another pension plan may not be the best financial decision.

You need flexibility and better returns for retirement.

Mutual funds offer tax-efficient and high-growth alternatives.

Evaluate all options before making a final decision.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment

...Read more

DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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