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PF withdrawal rejection: What happens if my previous employer hasn't submitted EPS details?

Milind

Milind Vadjikar  |1208 Answers  |Ask -

Insurance, Stocks, MF, PF Expert - Answered on Sep 25, 2024

Milind Vadjikar is an independent MF distributor registered with Association of Mutual Funds in India (AMFI) and a retirement financial planning advisor registered with Pension Fund Regulatory and Development Authority (PFRDA).
He has a mechanical engineering degree from Government Engineering College, Sambhajinagar, and an MBA in international business from the Symbiosis Institute of Business Management, Pune.
With over 16 years of experience in stock investments, and over six year experience in investment guidance and support, he believes that balanced asset allocation and goal-focused disciplined investing is the key to achieving investor goals.... more
amol Question by amol on Sep 07, 2024Hindi
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Hello Sir/Madam, My PF withdrawal is rejected with following reasons. 1) EPS ( PENSION DETAILS ) HAS NOT RECEIVED FROM MEMBER ID...... (basically my previous employer) HENCE YOU ARE REQUESTED TO CONTACT TO REGIONAL PF OFFICE BANDRA FOR THE SAME. Can you please explain what this means?

Ans: Here it is important to note the need to take eps scheme certificate when you leave a job.

This serves as a proof for pensionable years in service, pensionable salary amount and details of family members/nominee of the employee who are supposed to receive pension in the unfortunate event of his death.

This needs to be attested by your employer(ex).

Probably their is some discrepancy in your past employment record from the previous employer as a result of which withdrawal claim is rejected.

Please get in touch with assigned EPF office. They will guide you suitably.
DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.
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My PF withdrawal is getting rejected and reason are fathers name is different and name is not reflected in my cheque book. Please assist on what my next action should be. How can I raise grievances, after raising grievances they don't even provide confirmation. How to overcome this.
Ans: It sounds frustrating to have your PF withdrawal rejected for these reasons. Here's how you can address them and raise a grievance effectively:

1. Update Father's Name:

EPFO Portal: Log in to the EPFO member portal (https://www.epfindia.gov.in/) and check the 'Manage' section for updating your father's name. Ensure it matches your Aadhaar card or other official documents.
Document Submission: If the online option isn't available, submit a signed application form requesting a name change along with self-attested copies of documents proving the correct name (like Aadhaar, PAN card). You can submit these documents to your previous employer or the regional EPFO office.
2. Update Bank Details:

Cheque Book Name: If your name isn't printed on the cheque book, consider using a cancelled cheque from your bank account where your name appears clearly. This can be uploaded while refiling your withdrawal claim.
Bank Account Update: Double-check that the bank account details linked to your EPF account are accurate and match your bank passbook or statement.
3. Raise a Grievance:

EPFO Portal: The EPFO portal should have a dedicated grievance redressal section. Look for options like 'Raise Grievance' or 'Contact Us'. File a detailed grievance explaining the issue (mismatched name, rejection reason) and the steps you've taken (documents submitted, bank details updated).
Clear and Concise: Clearly state your EPF account number, the nature of the problem, and the corrective action you expect. Attach relevant documents if possible.
4. Follow Up:

Screenshot: While there might not be a confirmation email, take a screenshot of your submitted grievance for reference.
EPFO Helpline: Consider calling the EPFO grievance redressal helpline for further assistance. You can find the helpline number on the EPFO website.
Patience: Resolving discrepancies can take time. Follow up periodically through the portal or helpline to check the grievance status.
Additional Tips:

Maintain Records: Keep copies of all documents submitted and communication with EPFO for future reference.
Professional Tone: Maintain a professional and courteous tone when filing grievances or calling the helpline.
By taking these steps, you should be able to get your PF withdrawal processed smoothly. Remember, persistence and clear communication are key.

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DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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