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How to Improve Communication Skills for Banking Sales?

Archana

Archana Deshpande  |93 Answers  |Ask -

Image Coach, Soft Skills Trainer - Answered on Dec 10, 2024

Archana Deshpande, the founder of TransformMe Life Skills Coaching, is an image consultant, soft skills trainer and life coach.
She has been working with individuals and corporate organisations for more than 10 years during which she has helped professionals and students improve their soft skills, build confidence and enhance self-esteem.
An engineer from the PDA College of Engineering, Gulbarga, Archana had a successful career at Reliance Communications. But she has always been interested in teaching and training people. So she pursued a postgraduate diploma in teacher’s training at Pune’s Symbiosis Institute of Management Studies followed by teaching assignments in schools at Visakhapatnam and Mumbai.
Archana also holds an international certificate in image consulting and soft skills training from the Image Consulting Business Institute, Mumbai.... more
Asked by Anonymous - Dec 09, 2024Hindi
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Career

I have recently been assigned the sales portfolio. I work in a PSU bank.....how to improve my communication skills?

Ans: Hi!!
Congratulations on getting a new portfolio!
You have identified that you need to improve your communication skills, that’s the first step. I like the fact that you are preparing yourself for the task on hand, you’ll go very far in life.
Now to improve your communication skills..( I do not know the stage you are in , so suggesting the general aspects of communication)
1. you need to speak in a clear voice with enough loudness to suit the situation
2. make the right amount of eye contact to showcase your confidence
3. Use non verbal cues to convey your thoughts effectively
4. use appropriate language to convey the message in a precise and concise manner. Do not beat around the bush, hold ppl’s attention when you speak
5. Be polite and respectful to create a positive interaction

Communication skills is a vast area which cannot be conveyed in a few minutes.It can be acquired by learning it from an expert. It is a far deeper science and learning it will help you in both personal and professional life.
You can learn it from me too!! My students have learnt it from me and are doing great both personally and professionally!
Communication skills can be learnt like any other skills.

All the best !!
Career

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My son is doing BBA( 1st year.) Which extra course help him future.
Ans: Shubham Sir, The BBA degree is a strong foundation for a career in management, business, and entrepreneurship. To enhance his skills and employability, consider taking additional courses that align with his interests and career aspirations. General skills for business and management include data analytics and business intelligence, digital marketing, financial modeling and investment analysis, project management, communication and soft skills, and industry-specific skills like finance, marketing, entrepreneurship, supply chain and operations, and human resources. Technical skills include basic coding and IT skills, accounting software, artificial intelligence and machine learning for business, and cybersecurity basics.

Certifications and competitive exams can add value to his resume, such as Google, Microsoft, and Chartered Financial Analyst (CFA). Global business awareness is crucial, and practical experience is essential. Internships in industries of interest and participating in startup incubators or entrepreneurship contests can provide practical exposure. A suggested roadmap for a successful BBA career includes focusing on foundational skills, gaining technical knowledge, starting internships or part-time projects, and preparing for competitive exams like GMAT or certifications like CFA.

All the BEST for your Son’s Prosperous Future, Sir.

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My daughter studying bsc biotechnology 1st semester please suggest me about her future career
Ans: The decision by your daughter to pursue a BSc in Biotechnology opens up a wide range of career opportunities in diverse and rapidly growing fields. After completing her BSc, she can either pursue further education or enter the job market directly. Options include MSc in Biotechnology (or Related Fields), MBA in Biotechnology/Healthcare Management, PhD in Biotechnology, PG Diploma Courses, and pursuing a master's degree in top countries for biotechnology.

After BSc, she can work in various sectors and roles, such as lab technician, research assistant, quality control analyst, healthcare and pharmaceuticals, agricultural biotechnology, environmental biotechnology, food and beverage industry, bioinformatics, government jobs, or entrepreneurship. High-paying and in-demand fields include medical biotechnology, bioinformatics, industrial biotechnology, agricultural biotechnology, environmental biotechnology, and genetic engineering.

The best study and career locations for MSc/PhD are IISc Bangalore, IITs (Kharagpur, Kanpur), JNU Delhi, University of Hyderabad, and government initiatives like DBT (Department of Biotechnology). Skills she should develop include technical skills, research and analytical skills, soft skills, and certifications.

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For those looking for cutting-edge research and higher-paying jobs, consider studying abroad in countries like the USA, Germany, or Canada. For those preferring affordable education and a long-term plan to settle in India, pursue MSc in a specialized field from top Indian institutes. Opt for fields like Bioinformatics, Medical Biotechnology, or Industrial Biotechnology, which offer the best combination of high salaries and demand. All the BEST for your Prosperous Future.

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Sir Greetings! is it true that now UGC wont differentiate rather treats equally both regular and correspondence degree or PG. Even correspondence students are eligible and apply for both govt and private sector jobs. I heard even companies need to accept correspondence degree done in India. Sir please clarify without any ambiguity in this regard. This is Q has been bothering me for quite sometime
Ans: Anirvinna, The University Grants Commission (UGC) and other regulatory bodies in India have made significant efforts to ensure that distance education degrees are treated as equivalent to regular degrees. The UGC states that degrees obtained through distance or online education from recognized institutions are equivalent to regular degrees, applicable for both government and private sector jobs. The Distance Education Bureau (DEB) ensures the quality of distance education programs and oversees compliance. Distance education degrees are valid for all government jobs, professional courses, and private sector acceptance. However, some organizations may prioritize candidates with regular degrees for certain roles due to perceptions of classroom rigor or networking opportunities. The UGC has encouraged universities to offer quality online programs, reducing the stigma associated with correspondence education. To enhance career prospects, consider pursuing correspondence programs from well-reputed institutions with strong alumni networks and industry connections. All the BEST for your Prosperous Future.

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Ramalingam

Ramalingam Kalirajan  |7281 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Dec 18, 2024

Money
I am 49 years old working in private sector. Currently, drawing Rs. 1.50 lakhs per month, my investment details. - Lumpsum investment – canara robeco midcap regular – Rs.2 lakhs, union multicap fund –Rs.1 lakh, mahindra Manulife small cap rs.2 lakh; canara robeco multi cap Rs.2.20 lakhs; mahindra Manulife business cycle fund – Rs. 50,000; white oak capital large & mid cap fund – Rs. 100,000; ICICI prudential energy opportunities fund – rs. 100,000 - SIP – HDFC Defence fund – Rs. 10,000; mahindra manulife manufacturing fund – Rs.10000; white oak special opportunities fund 10,000 - FD with HDFC bank – rs. 12,00,000 - LIC – Rs. 10 lakhs My future expenditure, daughters marriage in 3 to 4 years and to purchase house in chennai and to save money for retirement. Please give me advice on how to invest so that I can meet my future demands and have a self-sufficient retirement.
Ans: Assessment of Current Investments
Mutual Funds

Your portfolio has a good mix of midcap, multicap, small-cap, and sectoral funds.
Diversification across different fund categories is appreciable.
However, the allocation to thematic and sectoral funds like defence, manufacturing, and energy is high.
Sectoral funds can be volatile and risky, especially for near-term goals.
Fixed Deposit (FD)

Rs. 12 lakh in FD provides stability and liquidity.
FDs are suitable for short-term needs but offer limited growth potential.
LIC Policy

The LIC policy provides Rs. 10 lakh, likely covering insurance and investment.
Such policies usually yield lower returns than mutual funds.
Future Financial Goals
Daughter’s Marriage (3–4 years)

Allocate funds with a low-risk profile for this goal.
Avoid high exposure to equity for this purpose.
House Purchase in Chennai

Save in instruments that offer both safety and moderate returns.
Flexibility and liquidity are important for this goal.
Retirement Corpus

Focus on long-term equity investments for growth.
Diversify to balance returns and risk.
Proposed Investment Strategy
Short-Term Goals (Daughter’s Marriage and House Purchase)
Utilise Fixed Deposits Wisely

Allocate a portion of your FD for your daughter’s marriage.
Retain some FD for emergency purposes only.
Invest in Debt Mutual Funds

Choose high-quality short-duration or dynamic bond funds.
Debt funds can provide better post-tax returns than FDs.
Keep the money safe and accessible for short-term use.
Avoid Sectoral and Thematic Funds

Shift sectoral fund investments to safer debt-oriented funds.
Sectoral funds are not suitable for short-term goals.
Medium- to Long-Term Goal (Retirement Planning)
Increase SIP in Diversified Equity Funds

Diversify into flexicap, multicap, or large-cap funds.
These funds balance risk and growth for long-term wealth creation.
Reduce Thematic Fund Allocation

Limit exposure to thematic funds to less than 10% of the portfolio.
Reallocate to well-diversified equity funds.
Invest in Hybrid Funds

Include balanced advantage or hybrid equity funds.
These funds reduce volatility while offering equity-like returns.
Consider Equity-Linked Savings Scheme (ELSS)

Invest in ELSS for tax-saving benefits under Section 80C.
ELSS funds also offer long-term growth.
General Recommendations
Review Insurance Policy

Assess if the LIC policy offers adequate life coverage.
If it is a traditional endowment or ULIP, consider surrendering.
Reallocate proceeds to mutual funds for better returns.
Maintain Emergency Fund

Keep 6–12 months’ expenses in a savings account or liquid funds.
This ensures you have liquidity for unforeseen expenses.
Monitor and Rebalance Portfolio

Review your portfolio quarterly or semi-annually.
Rebalance to maintain alignment with your goals.
Focus on Tax Efficiency

Use tax-efficient instruments like ELSS, debt funds, and retirement-focused funds.
Plan withdrawals strategically to reduce tax impact on capital gains.
Retirement Planning Recommendations
Systematic Withdrawal Plan (SWP)

In the future, use SWP from mutual funds for retirement income.
It provides tax efficiency compared to traditional annuities.
Healthcare Planning

Ensure your health insurance coverage is adequate for post-retirement needs.
Increase coverage if necessary to avoid financial strain later.
Invest in Equity for Growth

Continue investing in equities for long-term wealth appreciation.
Equity helps combat inflation effectively over the years.
Final Insights
Your investment portfolio is commendable and diversified. However, some adjustments can improve alignment with your goals. Reduce sectoral exposure and shift towards safer instruments for short-term needs. For retirement, continue SIPs in diversified equity and hybrid funds. Regular monitoring and rebalancing will keep your financial plan on track. With these changes, you can achieve your goals while ensuring a comfortable and self-sufficient retirement.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment

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DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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