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Sidelined in Sales: How to Handle a Competitive Colleague?

Kanchan

Kanchan Rai  |581 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Mar 30, 2025

Kanchan Rai has 10 years of experience in therapy, nurturing soft skills and leadership coaching. She is the founder of the Let Us Talk Foundation, which offers mindfulness workshops to help people stay emotionally and mentally healthy.
Rai has a degree in leadership development and customer centricity from Harvard Business School, Boston. She is an internationally certified coach from the International Coaching Federation, a global organisation in professional coaching.... more
Asked by Anonymous - Mar 29, 2025Hindi
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Relationship

Recently I have joined in Sales of a construction firm. I have 20+ years experience. My colleagues sideline me for socially as well as in commercial aspect. One shroud lady colleague even grab my customers who are supposed to be attended by me. This hampers my performance. The lady colleague is well settled in the job & good at work. But she is very greedy & canny. Please suggest me steps to be taken to resolve the issue. Being in a team everybody should get equal opportunity.

Ans: Start by documenting instances where your colleague takes your customers. Keep track of assigned leads, interactions, and any proof that shows unfair interference. Once you have enough evidence, approach your manager diplomatically. Instead of complaining, frame it as a concern about fair opportunity and teamwork. You can say something like, "I’ve noticed some overlap in customer assignments, and I want to ensure a structured approach so that everyone gets a fair chance to contribute."

At the same time, build relationships with other colleagues. Even if they are currently sidelining you, consistency in communication and showing your expertise will gradually shift their perception. Join informal discussions, offer insights, and find ways to make yourself valuable within the team. Sales is as much about internal networking as it is about customer engagement.

For your customers, establish stronger direct relationships. The more your clients trust you, the harder it will be for someone else to take them. Be proactive in follow-ups, personalize your approach, and make them feel you are the go-to person for their needs. If you can, set up meetings or calls with them before your colleague gets the chance.

If your workplace has a CRM system, ensure that your interactions with customers are properly logged. This creates a record of your engagement and makes it harder for someone else to claim them unfairly. If processes for lead allocation are unclear, suggest to management that a transparent system be put in place to avoid conflicts.

This will take time, but by being assertive, strategic, and focused on performance, you can shift the dynamics in your favor. If you remain consistent and prove your worth, your position in the team will strengthen, and your colleagues will have no choice but to acknowledge your contribution.

You may like to see similar questions and answers below

Anu

Anu Krishna  |1595 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Mar 16, 2023

Asked by Anonymous - Feb 27, 2023Hindi
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Relationship
Dear Sir / Madam I am an event manager by profession. I mostly take care of seminars and other corporate events. I have a set of clients and keep working with them through out the year. I am very sincere at my work and do some good work for my clients and non of my clients can afford to say that this guy is not a good one. I have a very good reputation amongst my clients but over the period of time things have become very unbearable. These people working in companies, some times they shift to good service, sometimes to low rates, some times to good relationship, sometimes to innovative ideas, sometimes to personal preferences, some time they look for a new vendor just because the existing one is an old one. More over they always have a tendency to put unnecessary pressure on vendor and want the vendor to cow down in front of them. Sir, I maintain all the issues in a balanced manner but can't tolerate rough behavior and being bullied by some one. In my business it is very difficult to get new clients. Today itself i lost a client because I had not tolerated his ill behavior. What pinches me the most is when people behave rough. It becomes unbearable when despite all the ingredients at work, people want to shift to new vendor only because I don't stand with folded hands and with YES SIR - YES SIR, OK SIR - OK SIR on my lips. Please guide how one who loves his self-respect and dignity should handle such situations.
Ans: Dear Anonymous,
You win some, you lose some! That's life and you know it...

You seem to hold onto certain principles that are robbing you of good work. One can maintain their self-respect even by actually giving into certain demands from the clients provided it reflects well in your balance sheet.
The question to ask is:
Am I being too rigid on my principles that it has begun to work against me?
What can I do to maintain my self-respect and yet gain the trust of the clients?

You have done work in one particular way and it has worked for you till the time, the clients chose you. When you know that business or work is slipping out of your hands, ask yourself these two questions and know that it is possible to get work without compromising and still maintaining professional ethics.

So, deep dive into yourself and shake any rigid belief that is standing in your path and soften the belief in a way that you manage to work around it and still keeping your principles intact. Alternate ways of thinking can set you free...

All the best!

..Read more

Kanchan

Kanchan Rai  |581 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Sep 30, 2024

Asked by Anonymous - Jun 18, 2024Hindi
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I am working in a corporate for last 14 years now, I always face problem dealing with people. Specially with those who you know does not have good intentions and can push you down by any means to show their worth. I usually keep my bare minimum interaction with them however they manipulation my teammates and instigate against me Irony is that whom I have a rift are in good books of the management. I simply cannot understand how management can be so bias, just with alcohol, non veg and gossips people can grow It' been 15 years I always struggle dealing with manipulative and toxic coworkers.
Ans: It’s common in corporate settings for certain people to thrive through social politics, but that doesn’t mean it’s fair or that you have to put up with it indefinitely. While keeping a minimum interaction with these individuals is a healthy boundary, it might also be time to think about how you can navigate these situations more strategically, without letting them affect your mental peace.

One approach could be to shift your focus from trying to understand why management might be biased to figuring out how you can position yourself better within the organization. Sometimes, it’s not about playing the same game as those toxic coworkers but about creating your own narrative. Instead of engaging with the drama, focus on building strong alliances with people who appreciate your work and values. Even if management seems biased, finding key people who recognize your worth can help you stay grounded and give you a sense of support.

At the same time, it’s crucial to recognize that you cannot control how others behave, but you can control how you respond. If you feel manipulated or undermined, documenting these situations can be helpful, especially if it ever escalates to a point where you need to defend yourself to HR or management.

Ultimately, it might also be worth reflecting on whether this work environment is the right fit for you long-term. Toxic environments can be exhausting, and if the culture consistently rewards those who engage in gossip and manipulation, it might not align with your values. Considering whether there are other opportunities within or outside the company where you feel more supported and respected could be an important step.

If staying in this environment is what you choose, focusing on your strengths, maintaining your professionalism, and seeking support from trusted colleagues can help you manage these challenges more effectively. You deserve to work in a place where your skills and contributions are recognized without needing to engage in toxic dynamics.

..Read more

Latest Questions
Ramalingam

Ramalingam Kalirajan  |8315 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Apr 30, 2025

Money
Hi Sir, My name is Abhishek, and i am 40 years old, I have 12 lakhs in FD, 6 lakhs in MF and stocks(5+1), and 10 lakhs cash, also, i have a flat in Delhi with 15 lakhs home loan, A car loan of 8 lakhs. and i am a software engr. In an MNC, having salary of 1.5 lakhs in a month. ABOVE IS ALL my asset. But i want to be financially free. Is it possible? Please suggest any best practical idea for me. Currently, WFH in ranchi.
Ans: At 40, with your current income and asset base, the goal of financial freedom is definitely achievable. Let’s work towards a 360-degree financial strategy to help you build a solid and practical roadmap.

Below is a complete evaluation and guidance to align your financial life with your freedom goal.

Current Financial Position – Snapshot and Assessment
You have Rs. 12 lakhs in Fixed Deposit.

You hold Rs. 6 lakhs in mutual funds and stocks.

You are keeping Rs. 10 lakhs in cash.

You have a flat in Delhi. You have Rs. 15 lakhs home loan on it.

You also have a car loan of Rs. 8 lakhs.

Your monthly salary is Rs. 1.5 lakhs from an MNC job. You are working from Ranchi now.

You are 40 years old and working in a stable job.

This is a very decent starting point. You are earning well, and you have good savings. But to reach financial freedom, we need better alignment.

Let’s move step-by-step.

Step 1 – Clarify What Financial Freedom Means to You
Financial freedom is not only about quitting your job.

It means you have enough income from investments to cover your monthly needs.

You should be able to choose to work or not, without worrying about money.

So first, we need to estimate your monthly future expenses post-retirement.

Let’s assume Rs. 60,000 to Rs. 80,000 per month today, adjusted for inflation later.

That means you need to create income sources to support at least Rs. 1 crore to Rs. 2 crore in future corpus.

This is not impossible. You have time and income to build this.

Step 2 – Improve the Quality of Your Assets
Let us now improve your asset quality to suit your freedom goal.

Rs. 12 lakhs in Fixed Deposit is very conservative.

FD earns low returns, and interest is fully taxable.

Keep only 4 to 5 lakhs in FD for emergency use.

Move the rest (7 to 8 lakhs) to good quality mutual funds through SIP.

Your Rs. 10 lakhs in cash is too much to keep idle.

Keep Rs. 1.5 to 2 lakhs in savings for short-term needs.

Move the balance Rs. 8+ lakhs to a liquid mutual fund for better returns.

Over the next 3 to 6 months, you can start shifting this towards equity-oriented funds.

Rs. 6 lakhs in MF and stocks is a good beginning.

But if these include index funds or direct funds, you must evaluate them carefully.

Index funds only copy the market, and don’t actively manage risks.

They underperform in falling or flat markets.

A good actively managed mutual fund is better in Indian conditions.

Direct mutual funds look low-cost, but no expert advice is included.

When you invest through a Mutual Fund Distributor (MFD) who is also a Certified Financial Planner, you get proper hand-holding.

Regular funds through a CFP-linked MFD provide portfolio monitoring, review, and behavioural coaching.

This helps avoid panic selling or greed-driven buying.

Step 3 – Work on Your Loans
You have Rs. 15 lakhs home loan.

This is acceptable if interest is below 8.5% per annum.

Home loan offers tax benefits also. So don’t rush to close it.

Continue paying EMIs without stress. Try to pre-pay 1 EMI every 6 months if possible.

This will reduce your loan term.

But do not use emergency cash or investments to close it.

Car loan of Rs. 8 lakhs is a liability without return.

Try to clear this in the next 1.5 years.

Use your bonus or incentives for that.

Avoid buying new cars or gadgets on EMI again.

Step 4 – Build a Systematic Investment Plan
You should be investing 30% to 40% of your monthly income.

That means Rs. 45,000 to Rs. 60,000 per month.

Start SIPs in diversified actively managed mutual funds.

Allocate more in equity-oriented funds for long-term growth.

Keep a small portion in hybrid or conservative hybrid funds for balance.

If you are supporting family, consider a term insurance plan (not ULIP or endowment).

Term insurance is cheaper and offers better coverage.

Also take health insurance for self and family, even if company gives cover.

Step 5 – Emergency Planning and Risk Management
You must keep an emergency fund equal to 6 months expenses.

You already have FD and cash, so earmark Rs. 3 to 4 lakhs for this.

Put this in a separate savings or liquid mutual fund account.

Don’t touch this unless there is an actual emergency.

Review your health and life insurance policies yearly.

Step 6 – Review and Improve Your Monthly Budgeting
Track your monthly expenses. Use simple mobile apps or Excel.

Avoid impulse expenses like gadgets, travel, or lifestyle items.

Stick to a monthly budget. Save before you spend.

Increase your SIPs every year by 10%.

This will match inflation and improve wealth creation.

Step 7 – Don’t Depend on Real Estate for Financial Freedom
Real estate has low liquidity and high maintenance.

Rental yield is only 2 to 3%.

Also, resale takes time and effort.

Don’t invest more in real estate. Focus on financial instruments instead.

Step 8 – Plan Your Retirement and Passive Income Sources
At age 40, you have 15–17 years to retire.

That’s enough time to build a retirement corpus.

If you invest Rs. 50,000 monthly for 15 years in mutual funds, wealth can be significant.

Once you retire, you can shift to monthly income plans from mutual funds.

These generate regular withdrawals with tax efficiency.

You must also reallocate to more conservative funds as you near retirement.

Avoid annuity products. They give low returns and poor liquidity.

Step 9 – Tax Planning and Filing
Use tax deductions wisely under Sec 80C, 80D and home loan benefits.

Keep your investments tax-efficient.

For example, equity fund gains up to Rs. 1.25 lakhs are tax-free annually.

Above this, LTCG is taxed at 12.5%.

Short-term capital gains from equity funds are taxed at 20%.

Debt fund gains are taxed as per your income slab.

You should do tax planning with a CFP who can review your total asset base.

Step 10 – Set Clear Milestones and Review Yearly
Set short, mid, and long-term goals.

For example: close car loan in 1 year, build Rs. 50 lakhs corpus in 5 years, etc.

Track these goals once every 6 months.

If you miss one goal, don’t panic. Adjust and continue.

Stay disciplined with SIPs and avoid timing the market.

Don’t follow tips or market trends blindly.

Final Insights
You are doing well for your age and income level.

But to reach financial freedom, you need more structured planning.

Convert your cash and FDs to wealth-generating assets.

Stop investing in real estate and focus on financial investments.

Eliminate loans step-by-step.

Increase your SIPs regularly and keep your portfolio reviewed by a Certified Financial Planner.

Review your goals, risks, and insurance every year.

Stay consistent and patient. Freedom will come earlier than expected.

You are on the right track. Just need direction, discipline, and dedication.

Best Regards,

K. Ramalingam, MBA, CFP

Chief Financial Planner,

www.holisticinvestment.in

https://www.youtube.com/@HolisticInvestment

...Read more

DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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