Indian Bank deducted TDS for My wife's FD but they never credited it to the IT dept . The form 26AS does not contain the deducted amount . I am running behind Branch to refudn the deducted amount but no response from the Branch and the Branch Manager is not picking my call . I went directly to the Branch and gave all the docuemts including the ITR return doc and for 26as but still no response. How can i esclate and to whom to get my wife's mone back . The deducted amount is 21000.

Ans: I'm sorry to hear about the issue you're facing with the tax authority. Here are some steps you can take to resolve the issue:

Verify the TDS credit: Check if the TDS credit shown in your Form 26AS matches the TDS amount shown in your Form 16/16A or any other TDS certificate issued to you by the deductor. If there is any discrepancy, you may need to contact the deductor and get the correct TDS certificate.

Raise a grievance: If you have already verified the TDS credit and found it to be correct, you can raise a grievance with the tax authority. You can do this online by logging into the e-filing portal of the Income Tax Department and submitting a grievance under the 'e-Nivaran' tab. Provide all the relevant details and documents to support your claim.

Follow up: After raising the grievance, you may need to follow up with the tax authority to ensure that your issue is being addressed. You can track the status of your grievance online using the grievance ID provided to you.

Seems you have followed all the above steps. In my opinion, instead of filling grievance, you may have opted for rectification under provisions of section 154 of the Income tax Act, 1961.
You may visit, "Work-listing" or "e-proceedings" or "Under respond to outstanding demand", which will navigate you to another page, where in you will be taken to the "Agree/ disagree with the demand" . You may disagree in full or in partial and there would be number of options that would be auto populated , from which you may select , "Rectification", basis rectification filled as explained above. In rectification, you may have to select the option, TDS mismatch, which will navigate you to the page which will display, difference if any between TDS claimed and TDS allowed by the Central Processing.

I hope the above step may resolve your issue.

Ans: Legal heir needs to file the Income tax return for the income earned till the date of death. The legal heir has to register himself at the income tax website for filing the return on behalf of the deceased. I understand you have not filed ITR using separate login as legal hair and return can not be processed.