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Sidelined in Sales: How to Handle a Competitive Colleague?

Kanchan

Kanchan Rai  |571 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Mar 30, 2025

Kanchan Rai has 10 years of experience in therapy, nurturing soft skills and leadership coaching. She is the founder of the Let Us Talk Foundation, which offers mindfulness workshops to help people stay emotionally and mentally healthy.
Rai has a degree in leadership development and customer centricity from Harvard Business School, Boston. She is an internationally certified coach from the International Coaching Federation, a global organisation in professional coaching.... more
Asked by Anonymous - Mar 29, 2025Hindi
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Relationship

Recently I have joined in Sales of a construction firm. I have 20+ years experience. My colleagues sideline me for socially as well as in commercial aspect. One shroud lady colleague even grab my customers who are supposed to be attended by me. This hampers my performance. The lady colleague is well settled in the job & good at work. But she is very greedy & canny. Please suggest me steps to be taken to resolve the issue. Being in a team everybody should get equal opportunity.

Ans: Start by documenting instances where your colleague takes your customers. Keep track of assigned leads, interactions, and any proof that shows unfair interference. Once you have enough evidence, approach your manager diplomatically. Instead of complaining, frame it as a concern about fair opportunity and teamwork. You can say something like, "I’ve noticed some overlap in customer assignments, and I want to ensure a structured approach so that everyone gets a fair chance to contribute."

At the same time, build relationships with other colleagues. Even if they are currently sidelining you, consistency in communication and showing your expertise will gradually shift their perception. Join informal discussions, offer insights, and find ways to make yourself valuable within the team. Sales is as much about internal networking as it is about customer engagement.

For your customers, establish stronger direct relationships. The more your clients trust you, the harder it will be for someone else to take them. Be proactive in follow-ups, personalize your approach, and make them feel you are the go-to person for their needs. If you can, set up meetings or calls with them before your colleague gets the chance.

If your workplace has a CRM system, ensure that your interactions with customers are properly logged. This creates a record of your engagement and makes it harder for someone else to claim them unfairly. If processes for lead allocation are unclear, suggest to management that a transparent system be put in place to avoid conflicts.

This will take time, but by being assertive, strategic, and focused on performance, you can shift the dynamics in your favor. If you remain consistent and prove your worth, your position in the team will strengthen, and your colleagues will have no choice but to acknowledge your contribution.

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Anu

Anu Krishna  |1576 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Mar 16, 2023

Asked by Anonymous - Feb 27, 2023Hindi
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Relationship
Dear Sir / Madam I am an event manager by profession. I mostly take care of seminars and other corporate events. I have a set of clients and keep working with them through out the year. I am very sincere at my work and do some good work for my clients and non of my clients can afford to say that this guy is not a good one. I have a very good reputation amongst my clients but over the period of time things have become very unbearable. These people working in companies, some times they shift to good service, sometimes to low rates, some times to good relationship, sometimes to innovative ideas, sometimes to personal preferences, some time they look for a new vendor just because the existing one is an old one. More over they always have a tendency to put unnecessary pressure on vendor and want the vendor to cow down in front of them. Sir, I maintain all the issues in a balanced manner but can't tolerate rough behavior and being bullied by some one. In my business it is very difficult to get new clients. Today itself i lost a client because I had not tolerated his ill behavior. What pinches me the most is when people behave rough. It becomes unbearable when despite all the ingredients at work, people want to shift to new vendor only because I don't stand with folded hands and with YES SIR - YES SIR, OK SIR - OK SIR on my lips. Please guide how one who loves his self-respect and dignity should handle such situations.
Ans: Dear Anonymous,
You win some, you lose some! That's life and you know it...

You seem to hold onto certain principles that are robbing you of good work. One can maintain their self-respect even by actually giving into certain demands from the clients provided it reflects well in your balance sheet.
The question to ask is:
Am I being too rigid on my principles that it has begun to work against me?
What can I do to maintain my self-respect and yet gain the trust of the clients?

You have done work in one particular way and it has worked for you till the time, the clients chose you. When you know that business or work is slipping out of your hands, ask yourself these two questions and know that it is possible to get work without compromising and still maintaining professional ethics.

So, deep dive into yourself and shake any rigid belief that is standing in your path and soften the belief in a way that you manage to work around it and still keeping your principles intact. Alternate ways of thinking can set you free...

All the best!

..Read more

Kanchan

Kanchan Rai  |571 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Sep 30, 2024

Asked by Anonymous - Jun 18, 2024Hindi
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Relationship
I am working in a corporate for last 14 years now, I always face problem dealing with people. Specially with those who you know does not have good intentions and can push you down by any means to show their worth. I usually keep my bare minimum interaction with them however they manipulation my teammates and instigate against me Irony is that whom I have a rift are in good books of the management. I simply cannot understand how management can be so bias, just with alcohol, non veg and gossips people can grow It' been 15 years I always struggle dealing with manipulative and toxic coworkers.
Ans: It’s common in corporate settings for certain people to thrive through social politics, but that doesn’t mean it’s fair or that you have to put up with it indefinitely. While keeping a minimum interaction with these individuals is a healthy boundary, it might also be time to think about how you can navigate these situations more strategically, without letting them affect your mental peace.

One approach could be to shift your focus from trying to understand why management might be biased to figuring out how you can position yourself better within the organization. Sometimes, it’s not about playing the same game as those toxic coworkers but about creating your own narrative. Instead of engaging with the drama, focus on building strong alliances with people who appreciate your work and values. Even if management seems biased, finding key people who recognize your worth can help you stay grounded and give you a sense of support.

At the same time, it’s crucial to recognize that you cannot control how others behave, but you can control how you respond. If you feel manipulated or undermined, documenting these situations can be helpful, especially if it ever escalates to a point where you need to defend yourself to HR or management.

Ultimately, it might also be worth reflecting on whether this work environment is the right fit for you long-term. Toxic environments can be exhausting, and if the culture consistently rewards those who engage in gossip and manipulation, it might not align with your values. Considering whether there are other opportunities within or outside the company where you feel more supported and respected could be an important step.

If staying in this environment is what you choose, focusing on your strengths, maintaining your professionalism, and seeking support from trusted colleagues can help you manage these challenges more effectively. You deserve to work in a place where your skills and contributions are recognized without needing to engage in toxic dynamics.

..Read more

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Dr Dipankar

Dr Dipankar Dutta  |1079 Answers  |Ask -

Tech Careers and Skill Development Expert - Answered on Apr 03, 2025

Asked by Anonymous - Mar 24, 2025Hindi
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Career
Sir, My son is not interested in computer related jobs. However, he has deep interest in physics. Based on his choice, he likes two engineering branches (from good/reputed institute (like VIT/Thapar Institute) - Either Mechanical engineering or Electronics and communication engineering. So, please suggest regarding the following queries. (1) From package/salary point of view, which one would be better - Mechanical engineering or Electronics and communication engineering (Considering, having job in core sector)? (2) From profession growth point of view, which one would be better - Mechanical engineering or Electronics and communication engineering (Considering, having job in core sector)? Please suggest from short and long term perspective.
Ans: If he wants stable government jobs (PSUs like ISRO, DRDO, BHEL, ONGC, BEL, etc.) → Both ME and ECE are equally good.

If he wants a high-paying career in India (private sector) → ECE is better (VLSI, semiconductor, telecom are booming).

If he wants international opportunities (Germany, US, Japan) → Mechanical is good for automotive/aerospace, but ECE is better for semiconductors.

If he is interested in future technology (Quantum, AI hardware, 6G, IoT, Chip Design) → ECE has a clear edge.

If he enjoys hands-on work (machinery, engines, aerodynamics) → Mechanical suits him better.

For best career growth and salary: ECE (core sector like VLSI, 5G, semiconductor, telecommunications, embedded systems).

For passion in classical physics and machines: ME (with specialization in Robotics, Aerospace, or Renewable Energy).

...Read more

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