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Sidelined in Sales: How to Handle a Competitive Colleague?

Kanchan

Kanchan Rai  |586 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Mar 30, 2025

Kanchan Rai has 10 years of experience in therapy, nurturing soft skills and leadership coaching. She is the founder of the Let Us Talk Foundation, which offers mindfulness workshops to help people stay emotionally and mentally healthy.
Rai has a degree in leadership development and customer centricity from Harvard Business School, Boston. She is an internationally certified coach from the International Coaching Federation, a global organisation in professional coaching.... more
Asked by Anonymous - Mar 29, 2025Hindi
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Relationship

Recently I have joined in Sales of a construction firm. I have 20+ years experience. My colleagues sideline me for socially as well as in commercial aspect. One shroud lady colleague even grab my customers who are supposed to be attended by me. This hampers my performance. The lady colleague is well settled in the job & good at work. But she is very greedy & canny. Please suggest me steps to be taken to resolve the issue. Being in a team everybody should get equal opportunity.

Ans: Start by documenting instances where your colleague takes your customers. Keep track of assigned leads, interactions, and any proof that shows unfair interference. Once you have enough evidence, approach your manager diplomatically. Instead of complaining, frame it as a concern about fair opportunity and teamwork. You can say something like, "I’ve noticed some overlap in customer assignments, and I want to ensure a structured approach so that everyone gets a fair chance to contribute."

At the same time, build relationships with other colleagues. Even if they are currently sidelining you, consistency in communication and showing your expertise will gradually shift their perception. Join informal discussions, offer insights, and find ways to make yourself valuable within the team. Sales is as much about internal networking as it is about customer engagement.

For your customers, establish stronger direct relationships. The more your clients trust you, the harder it will be for someone else to take them. Be proactive in follow-ups, personalize your approach, and make them feel you are the go-to person for their needs. If you can, set up meetings or calls with them before your colleague gets the chance.

If your workplace has a CRM system, ensure that your interactions with customers are properly logged. This creates a record of your engagement and makes it harder for someone else to claim them unfairly. If processes for lead allocation are unclear, suggest to management that a transparent system be put in place to avoid conflicts.

This will take time, but by being assertive, strategic, and focused on performance, you can shift the dynamics in your favor. If you remain consistent and prove your worth, your position in the team will strengthen, and your colleagues will have no choice but to acknowledge your contribution.

You may like to see similar questions and answers below

Anu

Anu Krishna  |1600 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Mar 16, 2023

Asked by Anonymous - Feb 27, 2023Hindi
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Dear Sir / Madam I am an event manager by profession. I mostly take care of seminars and other corporate events. I have a set of clients and keep working with them through out the year. I am very sincere at my work and do some good work for my clients and non of my clients can afford to say that this guy is not a good one. I have a very good reputation amongst my clients but over the period of time things have become very unbearable. These people working in companies, some times they shift to good service, sometimes to low rates, some times to good relationship, sometimes to innovative ideas, sometimes to personal preferences, some time they look for a new vendor just because the existing one is an old one. More over they always have a tendency to put unnecessary pressure on vendor and want the vendor to cow down in front of them. Sir, I maintain all the issues in a balanced manner but can't tolerate rough behavior and being bullied by some one. In my business it is very difficult to get new clients. Today itself i lost a client because I had not tolerated his ill behavior. What pinches me the most is when people behave rough. It becomes unbearable when despite all the ingredients at work, people want to shift to new vendor only because I don't stand with folded hands and with YES SIR - YES SIR, OK SIR - OK SIR on my lips. Please guide how one who loves his self-respect and dignity should handle such situations.
Ans: Dear Anonymous,
You win some, you lose some! That's life and you know it...

You seem to hold onto certain principles that are robbing you of good work. One can maintain their self-respect even by actually giving into certain demands from the clients provided it reflects well in your balance sheet.
The question to ask is:
Am I being too rigid on my principles that it has begun to work against me?
What can I do to maintain my self-respect and yet gain the trust of the clients?

You have done work in one particular way and it has worked for you till the time, the clients chose you. When you know that business or work is slipping out of your hands, ask yourself these two questions and know that it is possible to get work without compromising and still maintaining professional ethics.

So, deep dive into yourself and shake any rigid belief that is standing in your path and soften the belief in a way that you manage to work around it and still keeping your principles intact. Alternate ways of thinking can set you free...

All the best!

..Read more

Kanchan

Kanchan Rai  |586 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Sep 30, 2024

Asked by Anonymous - Jun 18, 2024Hindi
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I am working in a corporate for last 14 years now, I always face problem dealing with people. Specially with those who you know does not have good intentions and can push you down by any means to show their worth. I usually keep my bare minimum interaction with them however they manipulation my teammates and instigate against me Irony is that whom I have a rift are in good books of the management. I simply cannot understand how management can be so bias, just with alcohol, non veg and gossips people can grow It' been 15 years I always struggle dealing with manipulative and toxic coworkers.
Ans: It’s common in corporate settings for certain people to thrive through social politics, but that doesn’t mean it’s fair or that you have to put up with it indefinitely. While keeping a minimum interaction with these individuals is a healthy boundary, it might also be time to think about how you can navigate these situations more strategically, without letting them affect your mental peace.

One approach could be to shift your focus from trying to understand why management might be biased to figuring out how you can position yourself better within the organization. Sometimes, it’s not about playing the same game as those toxic coworkers but about creating your own narrative. Instead of engaging with the drama, focus on building strong alliances with people who appreciate your work and values. Even if management seems biased, finding key people who recognize your worth can help you stay grounded and give you a sense of support.

At the same time, it’s crucial to recognize that you cannot control how others behave, but you can control how you respond. If you feel manipulated or undermined, documenting these situations can be helpful, especially if it ever escalates to a point where you need to defend yourself to HR or management.

Ultimately, it might also be worth reflecting on whether this work environment is the right fit for you long-term. Toxic environments can be exhausting, and if the culture consistently rewards those who engage in gossip and manipulation, it might not align with your values. Considering whether there are other opportunities within or outside the company where you feel more supported and respected could be an important step.

If staying in this environment is what you choose, focusing on your strengths, maintaining your professionalism, and seeking support from trusted colleagues can help you manage these challenges more effectively. You deserve to work in a place where your skills and contributions are recognized without needing to engage in toxic dynamics.

..Read more

Latest Questions
Ramalingam

Ramalingam Kalirajan  |8342 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on May 13, 2025

Asked by Anonymous - May 13, 2025
Money
Greetings!!!! I am 43 years Old, I had started 10k per month TATA AIA SIP in previous year for total 7years Plan. I want to education plan for my 1 kid who is 6 years old now. Please advice and guide me about more investments plan, as i am still confused about future growth and any plan for my wife age 38years.
Ans: You're at a critical financial stage. Planning for your child’s education and securing your family’s future are both top priorities. You've already started a ULIP, which is a start. But let’s take a deeper 360-degree view of your situation.

Below is a detailed plan, broken into simple sections for better clarity.



Assessment of Your Current ULIP Investment

You're investing Rs. 10,000 per month in a 7-year ULIP.



ULIPs mix insurance with investment. That reduces the growth power of your money.



Charges like premium allocation, fund management, and mortality charges reduce returns.



Your actual invested amount is much lower in the first few years.



ULIPs have limited flexibility in fund switching and partial withdrawal rules.



Maturity benefits are taxed if the annual premium exceeds Rs. 2.5 lakh. Be cautious of this.



A ULIP is not ideal for education goals or long-term wealth building.



As a Certified Financial Planner, I suggest surrendering this policy and moving funds to mutual funds.



You can continue till 5 years to avoid surrender charges if already started.



But do not renew after the 7-year term. Don't increase contributions in this ULIP.



Planning for Your Child’s Higher Education

Your child is 6 years old. You have around 11-12 years.



College education in India or abroad can cost Rs. 30–60 lakhs or more.



Instead of ULIPs, invest in diversified mutual funds. This will give better inflation-adjusted returns.



Use a mix of large cap, flexi cap and small cap mutual funds.



Start SIPs in these funds with a long-term horizon of 10-12 years.



You may also consider goal-based child education funds that are actively managed.



Don't invest in direct funds. They look cheaper, but don’t offer guidance.



Always invest through a Certified Financial Planner via a regular plan.



Your investment will stay aligned with your goal as the planner will guide with rebalancing.



Use a dedicated SIP only for child’s education goal. Don’t merge it with retirement planning.



Suggested Action Plan for Child’s Education

Shift future contributions from ULIP to SIPs in active funds.



Start with Rs. 20,000 per month SIP only for education.



Review this SIP every year and increase it by 10%-15% annually.



Add lump sums like bonuses or yearly increments into the same goal fund.



In the last 2 years before the education goal, shift to debt funds slowly.



This will protect your accumulated amount from equity volatility.



Investment Plan for Your Wife (Age 38)

She has a long horizon. She can invest for both retirement and her independent needs.



Open a separate mutual fund folio in her name.



Start SIPs in flexi cap, large & midcap, and hybrid funds in regular plans.



You can start with Rs. 10,000 per month and increase gradually.



You may also use her PPF account for additional tax-free corpus.



Avoid investing in gold, insurance policies, or real estate for her.



Ensure she has her own health insurance and a term insurance if she’s working.



If she’s not working, then create an emergency fund in her name.



That gives her independence and safety if she needs cash.



Family Protection with Insurance

You did not mention your term cover. You must have it if not already.



Ideal cover should be 15–20 times your yearly income.



ULIPs or LIC endowment policies should not be considered for protection.



Avoid investment-linked insurance plans. Keep insurance and investment separate.



Review your existing insurance covers. Add riders like critical illness and accident if needed.



Tax Efficient Planning

Use Section 80C wisely. Don’t just rely on ULIP or LIC plans.



Max out PPF, ELSS mutual funds, and children tuition for tax saving.



Invest in actively managed ELSS funds for better returns than ULIPs.



Avoid index funds for tax planning. They may underperform in volatile markets.



Debt funds are taxed as per slab now. Use carefully if short horizon.



Track capital gains if you sell mutual funds. Use new tax rules for equity funds:



  - LTCG above Rs. 1.25 lakh taxed at 12.5%

  

  - STCG taxed at 20%



Plan redemptions well in advance to manage taxes efficiently.



Retirement Planning (For You and Wife)

Start a separate SIP for your retirement corpus. Do not merge with other goals.



You have 17 years for retirement. That’s good for wealth accumulation.



Invest in a mix of actively managed flexi-cap and large-cap funds.



Add hybrid funds to reduce volatility as you near retirement.



Continue EPF, and increase VPF if possible. It is tax-free and safe.



Don't consider NPS if liquidity is important. Maturity rules are rigid.



Use mutual funds with regular advice to stay on track till age 60.



Exit ULIPs and Poor Insurance Products

You mentioned TATA AIA ULIP. Continue for 5 years to avoid penalty.



After that, exit and move funds to SIP in mutual funds.



If you or wife have LIC endowment, Jeevan Saral, or ULIPs, surrender them.



Reinvest maturity amount into SIPs in regular mutual fund plans.



Do not fall for insurance agents who pitch plans as tax saving or guaranteed.



Emergency Fund and Liquidity

Keep at least 6 months of family expenses in a liquid mutual fund.



Don’t use your SIP or education fund as emergency source.



You may open a separate savings bank linked sweep account for this.



This fund will help if there is any job loss, health issue, or urgent need.



What Not to Do

Don’t invest in new ULIPs or insurance-linked plans.



Avoid direct mutual fund investments. You won’t get guided rebalancing.



Do not use your child’s education fund for house down payment.



Don’t pick index funds. They underperform in sideways or bear markets.



Don’t buy land or gold as an investment for your goals.



Final Insights

You are at a very strategic life stage. You have time and income strength.



ULIPs will not help you grow wealth. Shift to goal-based mutual fund SIPs.



Separate goals: child education, your retirement, wife’s security, and emergencies.



Invest only through a Certified Financial Planner for customised long-term support.



Review all goals every year. Increase SIPs with income.



Protect family with pure term insurance and health insurance.



Focus on building wealth in regular mutual funds, not through insurance products.



Real financial freedom comes when goals are funded without stress.



You have a clear head start. Use it with discipline and right guidance.



Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment

...Read more

DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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