I have resigned from my company. Please advise about how I can withdraw my PF amount. The company from which I resigned has given me an inactive UAN? How do I solve my problem?

Ans: To withdraw your Provident Fund (PF) amount, follow these steps:

Step 1: Activate Your UAN

1. Visit the EPFO Member Portal:

• Go to EPFO Member Portal.

2. Activate UAN:

• Click on “Activate UAN”
• Enter your UAN, Member ID, Aadhaar, PAN, Name, Date of Birth, Mobile Number, and Email ID.
• Click on “Get Authorisation PIN” and enter the PIN received on your mobile to activate your UAN.

Step 2: Check Your PF Balance

1. Login to UAN Member Portal:

• Use your UAN and password to log in.

2. View Passbook:

• Go to the “View Passbook” section to check your PF balance.

Step 3: Update KYC Details

1. Update KYC Information:

• In the UAN portal, go to “Manage” > “KYC”.
• Update your Aadhaar, PAN, Bank details, and other KYC information.
• Ensure your KYC details are verified by your employer.

Step 4: Submit Withdrawal Claim

1. Online Withdrawal:

• Once your KYC details are updated and verified, go to “Online Services” > “Claim (Form-31, 19 & 10C)”.
• Verify your bank account details and click on “Proceed for Online Claim”.
• Select the type of claim you need (full PF settlement, pension withdrawal, etc.).
• Fill in the necessary details and submit the claim.

2. Offline Withdrawal (if Online isn't possible):

• Download Form 19 (for PF withdrawal) and Form 10C (for pension withdrawal) from the EPFO website.
• Fill out the forms and attach necessary documents (Aadhaar, PAN, cancelled cheque, etc.).
• Submit the forms to the regional EPFO office or through your previous employer.

Troubleshooting Inactive UAN Issues

1. Contact EPFO:

• If your UAN is inactive, contact EPFO through their helpline number or email.
• You can also visit the nearest EPFO office for assistance.

2. Employer Assistance:

• Contact your previous employer’s HR department to activate your UAN and update your details.

By following these steps, you should be able to successfully withdraw your PF amount. If you encounter any issues, visiting the EPFO office for direct assistance is a good option.