Worked for 2 years with PF, now new job doesn't deduct PF: What should I do?

Ans: Here's how you can approach the situation of missing PF data for your period of employment between February 2004 and March 2008:

1. Contact Delhi EPFO:

Since your main PF account was maintained at the Delhi EPFO office, it's crucial to reach out to them again.
Try contacting the Delhi EPFO grievance redressal officer (https://epfigms.gov.in/grievance/grievancemaster) through email or phone. Clearly explain the issue with missing data and the attempts you've already made to get it resolved. Mention your UAN number and the period for which data is missing.
Be persistent and follow up on your communication.
2. Utilize Online Grievance Portal:

The EPFO website offers an online grievance redressal portal (https://epfigms.gov.in/grievance/grievancemaster).
Register a grievance there, outlining the details of the missing data and the unresponsive nature of the Bandra office.
3. Approach EPFO Helpline:

You can also try contacting the EPFO helpline at 1800-118-0055.
Explain your situation and seek guidance on how to get the missing data reflected in your UAN account.
4. Reach Out to Ex-Employer (if possible):

If you're still in touch with your former employer (the one before the Australian brand takeover), try contacting their HR department.
They might have copies of your PF records for the period in question, which could be helpful in getting the data updated in your UAN.
5. Utilize UAN Portal's "Contact Us" Option:

While the UAN portal might not directly resolve the issue, you can try using the "Contact Us" option and explain your situation.
They might be able to provide additional guidance or escalate your concern within the EPFO system.
Here are some additional tips:

Maintain a record of all your communication with the EPFO offices, including emails, phone call logs, and grievance reference numbers.
If you have any documents related to your PF account for the missing period, such as payslips showing PF deductions, keep them handy.
Consider getting help from a professional PF consultant if the issue persists. They can navigate the EPFO processes and handle communication on your behalf.
Remember, persistence is key. By following these steps and keeping track of your communication, you should be able to get your missing PF data reflected in your UAN and access your PF funds.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in

Ans: Transferring your old Provident Fund (PF) money to your current EPFO account is important. It ensures your funds continue to grow and are consolidated in one place. Here’s a step-by-step guide to help you through the process.

Understanding the EPF System
The Employees’ Provident Fund (EPF) is a retirement benefits scheme for salaried employees. It's managed by the Employees' Provident Fund Organisation (EPFO). When you switch jobs, your PF balance can be transferred to your new employer’s EPF account.

Importance of Transferring Old PF
Transferring your old PF balance is crucial for multiple reasons:

Interest Accumulation: Your money continues to earn interest.
Simplified Management: Easier to manage a single PF account.
Avoid Dormant Accounts: Dormant accounts may not earn interest after a certain period.
Checking Old PF Balance
Before initiating the transfer, check your old PF balance. You can do this using:

EPFO Portal: Log in to the EPFO member portal with your UAN.
UMANG App: The UMANG app can also provide your PF balance details.
SMS/Call: Send an SMS or give a missed call to the registered EPFO number.
Steps to Transfer Old PF
Here’s how you can transfer your old PF balance to your current EPFO account.

Step 1: Activate UAN
Ensure your Universal Account Number (UAN) is activated. UAN links all your PF accounts.

Visit the EPFO website.
Go to the UAN Member e-Sewa portal.
Activate your UAN using your PF member ID.
Step 2: Log in to EPFO Portal
Log in to the EPFO portal using your UAN and password.

Visit the UAN Member e-Sewa portal.
Enter your UAN, password, and captcha.
Click on the ‘Sign In’ button.
Step 3: Verify Your Details
Ensure your personal details and KYC information are up-to-date. This includes:

Aadhaar Number: Must be linked and verified.
PAN: Should be verified.
Bank Account Details: Correct and verified.
Step 4: Initiate Transfer Request
To initiate the transfer request:

Click on ‘Online Services’ from the main menu.
Select ‘One Member – One EPF Account (Transfer Request)’.
Verify your personal information and PF account details of both old and new employers.
Step 5: Choose Attestation Method
You need to choose how you want to attest your claim. It can be attested by either your current employer or previous employer.

Current Employer: Select if you are currently employed.
Previous Employer: Select if you are not currently employed.
Step 6: Fill Transfer Request Form
Fill in the transfer request form with the necessary details:

Previous PF Account Number: Mention your old PF account number.
Current PF Account Number: Mention your current PF account number.
Step 7: Upload Digital Signature
Ensure your employer has a digital signature registered with EPFO. This is required to approve the transfer request.

Step 8: Submit Transfer Request
Submit the completed transfer request form. An OTP will be sent to your registered mobile number for verification. Enter the OTP to confirm.

Step 9: Track Status
You can track the status of your transfer request on the EPFO portal.

Log in to the UAN Member e-Sewa portal.
Click on ‘Online Services’ and select ‘Track Claim Status’.
Troubleshooting Common Issues
Here are solutions to common issues you might face during the transfer process.

Incorrect Details
If your personal details (name, date of birth, etc.) are incorrect, you can correct them by:

Submitting a joint declaration form with your employer.
Updating the details on the EPFO portal.
Employer Not Cooperating
If your previous employer is not cooperating:

Contact your current employer to assist with the transfer.
Reach out to EPFO for help via their grievance portal.
Technical Issues
If you face technical issues on the EPFO portal:

Clear your browser cache.
Try using a different browser.
Contact EPFO’s helpdesk for support.
Ensuring a Smooth Transfer
To ensure a smooth transfer of your PF funds:

Keep all necessary documents handy.
Regularly follow up with your employer.
Track the status of your request online.
Final Checks
Once the transfer is complete:

Check your EPFO account to confirm the transfer.
Ensure the transferred amount reflects correctly.
Keep a record of all communication and receipts for future reference.
By following these steps, you can efficiently transfer your old PF balance to your current EPFO account. This consolidation ensures your retirement funds are managed well and continue to grow.

Best Regards,

K. Ramalingam, MBA, CFP

Chief Financial Planner,

www.holisticinvestment.in

Ans: Hello;

Please seek clarity from your HR Deptt on this matter preferably in writing.

If the answer is not satisfactory you may complain to EPFO.

Best wishes;