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Ramalingam Kalirajan |8259 Answers |Ask -Follow

Mutual Funds, Financial Planning Expert - Answered on May 11, 2024

Ramalingam Kalirajan has over 23 years of experience in mutual funds and financial planning.
He has an MBA in finance from the University of Madras and is a certified financial planner.
He is the director and chief financial planner at Holistic Investment, a Chennai-based firm that offers financial planning and wealth management advice.... more

Question by AMIT on Apr 20, 2024Hindi

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I have Worked in a Company at MUMBAI from FEBRUARY 2004 up to FEBRUARY 2017.... The HEAD OFFICE of this Company is in DELHI and thus the EPFO ACCOUNT and It's RECORDS / HR Desk too are Maintained and Based at DELHI EPFO OFFICE. During this Service I was Even Posted in VADODARA for TWO YEARS. A New EPFO ACCOUNT NUMBER Was Created with GUJARAT PF OFFICE and PF DEDUCTIONS and EMPLOYER'S CONTRIBUTION were Duly Made in this PF Account. Upon My RETURN Back to MUMBAI the BALANCE of this GUJARAT PF ACCOUNT was Duly TRANSFERRED To the DELHI Office and the PF ACCOUNT AT DELHI H.O. SUBSEQUENTLY UPON BEING BY AN AUSTRALIAN BRAND THE COMPANY FROM APRIL 2008 ONWARDS IMPLEMENTED and MIGRATED ON TO THE EPFO's ONLINE MODULE i.e. UAN PORTAL AND THUS THE PREVIOUS PF DATA WAS TRANSFERRED AND UPLOADED UNDER THE UAN ACCOUNT No. In 2017 UPON MY EXIT THE PF BALANCE WAS TRANSFERRED TO THE PF ACCOUNT OF MY NEW EMPLOYER BEING MAINTAINED AT COIMBATORE. *UNFORTUNATELY THERE ARE NO DETAILS OR DATA OF MY PF ACCOUNT UPLOADED and THUS NOT SHOWING / REFLECTING ON THE EPFO UAN PORTAL FOR THE PERIOD FEBRUARY 2004 up to MARCH 2008..... SEVERAL ATTEMPTS TO SEEK THE ABOVE DETAILS FROM THE EPFO'S BANDRA OFFICE and EVEN THROUGH EMAIL ARE FUTILE and THUS DETAILS ARE NOT BEING PROVIDED...... DUE TO THIS I AM EVEN UNABLE TO UPLOAD MY ONLINE CLAIM / WITHDRAWAL REQUEST AND ENCASH MY PF AMOUNTS...... PLEASE URGENTLY GUIDE AND HELP

Ans: Here's how you can approach the situation of missing PF data for your period of employment between February 2004 and March 2008:

1. Contact Delhi EPFO:

Since your main PF account was maintained at the Delhi EPFO office, it's crucial to reach out to them again.
Try contacting the Delhi EPFO grievance redressal officer (https://epfigms.gov.in/grievance/grievancemaster) through email or phone. Clearly explain the issue with missing data and the attempts you've already made to get it resolved. Mention your UAN number and the period for which data is missing.
Be persistent and follow up on your communication.
2. Utilize Online Grievance Portal:

The EPFO website offers an online grievance redressal portal (https://epfigms.gov.in/grievance/grievancemaster).
Register a grievance there, outlining the details of the missing data and the unresponsive nature of the Bandra office.
3. Approach EPFO Helpline:

You can also try contacting the EPFO helpline at 1800-118-0055.
Explain your situation and seek guidance on how to get the missing data reflected in your UAN account.
4. Reach Out to Ex-Employer (if possible):

If you're still in touch with your former employer (the one before the Australian brand takeover), try contacting their HR department.
They might have copies of your PF records for the period in question, which could be helpful in getting the data updated in your UAN.
5. Utilize UAN Portal's "Contact Us" Option:

While the UAN portal might not directly resolve the issue, you can try using the "Contact Us" option and explain your situation.
They might be able to provide additional guidance or escalate your concern within the EPFO system.
Here are some additional tips:

Maintain a record of all your communication with the EPFO offices, including emails, phone call logs, and grievance reference numbers.
If you have any documents related to your PF account for the missing period, such as payslips showing PF deductions, keep them handy.
Consider getting help from a professional PF consultant if the issue persists. They can navigate the EPFO processes and handle communication on your behalf.
Remember, persistence is key. By following these steps and keeping track of your communication, you should be able to get your missing PF data reflected in your UAN and access your PF funds.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in

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