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Mayank Rautela | Answer |Ask -Follow

HR Expert - Answered on Jul 14, 2021

Mayank Rautela is the group chief human resources officer at Apollo Hospitals.
A management graduate from the Symbiosis Institute of Management Studies with a master's degree in labour laws from Pune University, Rautela has over 20 years of experience in general management, strategic human resources, global mergers and integrations and change management.... more

Question by Rajeev on Jul 14, 2021Hindi

Career

Dear Sir,
I will graduate this year in BCom and I wanted your help deciding a career.
I am interested in the hospitality industry -- specifically hotels and aviation (cabin crew).
I would like to make my career in either of these two industries.
I did not have clarity earlier so I have not done any specific course.
At this stage, what to do suggest I should do to get a good start in either of these industries? My competitors will be people who have done these courses, so how do I stand out?
Also, both these industries have taken a hit because of coronavirus so I understand there may not be jobs available.
What kind of jobs should I look for that will give me a boost when these sectors open up?
Thank you.

Ans:

Dear Rajeev.

Most companies hire for attitude and not just for skills.

Although hospitality-trained students will have an edge in technical skills based roles like that of a chef, you stand an equally good chance for guest interfacing roles like the front office.

Sharpen your communication and process orientation abilities.

Till the time these sectors open up, you can explore jobs in the e-commerce/BPO space.

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