I am 27 year old man. Iam currently working in BPO from last 4 year but did not get any promotion due to switching companies. I earn 30k per month and have work from home job also I am having MBA in HR. I am little worry about my future as most people say there is no scope in the BPO field. Should i quit my job and look for HR job? If i look for another job in different field i have to start from 0. What will be the best option? Also have night shifts currently with 2 week off.

Ans: I find your first few sentences very negative. Please get a hold of yourself and regain your lost confidence. To start from scratch at this stage is not advisable but one can branch off into related fields about which you know the best. Change your attitude, think positive and the solutions will come to you! Other than this is really cannot suggest anything specific since the information given is inadequate.

Ans: At 34 years old, with experience as an advisor in a BPO, you have developed valuable skills that can be transferable to various other industries and roles. Transition into a customer success role where you can leverage your experience in customer service and relationship management to ensure client satisfaction and retention. Customer success managers typically work closely with clients to understand their needs, address concerns, and maximize the value they receive from products or services. Consider a career in sales, where you can use your communication skills and persuasion techniques to promote products or services and generate revenue for a company. Sales representatives often engage with potential customers, build relationships, and close deals to meet sales targets. Explore opportunities in business development, where you can focus on identifying new business opportunities, forging partnerships, and expanding the client base. Business development executives play a crucial role in driving growth and revenue for organizations by prospecting for new clients and nurturing existing relationships. Consider a career in operations management, where you can oversee day-to-day business operations, optimize processes, and improve efficiency. Operations managers often work cross-functionally to coordinate activities, allocate resources, and drive continuous improvement initiatives to achieve organizational goals. Explore opportunities as a project coordinator, where you can apply your organizational skills and attention to detail to manage projects from initiation to completion. Project coordinators typically assist project managers in planning, scheduling, budgeting, and monitoring project progress to ensure successful outcomes. When exploring career options, consider your interests, strengths, and long-term career goals, as well as the skills and experiences you've gained in your current role. Networking, conducting informational interviews, and seeking guidance from career counselors or mentors can also help you explore potential career paths and make informed decisions about your next steps.

Ans: Yes you can switch your career. Can do some short job oriented courses, like digital marketing, social media marketing, etc and then can simultaneously look for job in relevant field