Confused About Pension Delay After 14 Years Of Service: Seeking Advice

Ans: I understand that your EPF withdrawal claim has been rejected due to an error in your employer's contribution. This is frustrating, but it is important to remember that you are not alone. Many people experience problems with their EPF claims, especially when their employers make mistakes.

When filing a grievance, be sure to provide clear and concise information about the issue. You should also include any relevant documentation, such as your EPF statement and the revised Form 11 from your employer (if you have one).

Once you have filed a grievance, the EPFO will investigate the matter and try to resolve it. This process can take some time, but it is important to be patient.

Here are some additional tips:

• Keep track of all your communication with the EPFO. This includes emails, phone calls, and visits to the office.
• If you are not satisfied with the EPFO's response, you can escalate the issue to the regional or national level. You can also mail on employeefeedback @ epfindia.gov.in for the redressal of your grievance.

Ans: Here's how you can approach the situation of missing PF data for your period of employment between February 2004 and March 2008:

1. Contact Delhi EPFO:

Since your main PF account was maintained at the Delhi EPFO office, it's crucial to reach out to them again.
Try contacting the Delhi EPFO grievance redressal officer (https://epfigms.gov.in/grievance/grievancemaster) through email or phone. Clearly explain the issue with missing data and the attempts you've already made to get it resolved. Mention your UAN number and the period for which data is missing.
Be persistent and follow up on your communication.
2. Utilize Online Grievance Portal:

The EPFO website offers an online grievance redressal portal (https://epfigms.gov.in/grievance/grievancemaster).
Register a grievance there, outlining the details of the missing data and the unresponsive nature of the Bandra office.
3. Approach EPFO Helpline:

You can also try contacting the EPFO helpline at 1800-118-0055.
Explain your situation and seek guidance on how to get the missing data reflected in your UAN account.
4. Reach Out to Ex-Employer (if possible):

If you're still in touch with your former employer (the one before the Australian brand takeover), try contacting their HR department.
They might have copies of your PF records for the period in question, which could be helpful in getting the data updated in your UAN.
5. Utilize UAN Portal's "Contact Us" Option:

While the UAN portal might not directly resolve the issue, you can try using the "Contact Us" option and explain your situation.
They might be able to provide additional guidance or escalate your concern within the EPFO system.
Here are some additional tips:

Maintain a record of all your communication with the EPFO offices, including emails, phone call logs, and grievance reference numbers.
If you have any documents related to your PF account for the missing period, such as payslips showing PF deductions, keep them handy.
Consider getting help from a professional PF consultant if the issue persists. They can navigate the EPFO processes and handle communication on your behalf.
Remember, persistence is key. By following these steps and keeping track of your communication, you should be able to get your missing PF data reflected in your UAN and access your PF funds.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in

Ans: Hello;

You may change your service record in EPFO system through your current or previous employer after furnishing all documentary proofs substantiating your claim.

Best wishes;