I have taken a home loan from DHFL in 2011 and have been regularly paying my EMIs. Now that RBI has referred DHFL to NCLT for insolvency proceedings, what happens to my home loan account?

Will all my original documents of mortgaged property be safe with DHFL?

Now that DHFL has been referred for insolvency proceedings, will DHFL reduce interest rates as and when RBI cuts rates or should I switch my home loan to any other bank?

Hoping for a response from your end.

Ans: Dear Anonymous,
I am sorry that you put your trust in someone and they failed you. As unfortunate as it is, this happens more often than we can imagine. Going forward, I would like you to be extremely careful about sharing your sensitive information with friends and family, no matter how close they are. I am not saying they are discussing the matter with others because they wanted to gossip about it; it might have stemmed from a place of concern but still doing so without your permission is unacceptable. If you are comfortable with it, it is completely reasonable to confront them and establish a boundary about what can be shared and what can't be. Have a polite and respectful conversation, but be strict about the part where they did not take your consent before sharing your personal information.

Hope this helps.

Ans: Dear Partha,
I am not sure how old you are but everyone finds love in their own timeline. If you look at others and compare your love life, you are bound to be left feeling sorry for yourself. But the point is not to have at least one girl friend; the point is to find the right person and I am sure you will find her at the right time. I know it's easier said than done, but trust me, finding the right person, even if it's late, is much better than finding 10 wrong people.

Hope this helps.

Ans: Anu, Atria Institute of Technology is the better option. While Presidency University has a larger campus, its massive intake of 4,000 students creates intense competition during campus placements. Atria’s intake of 1,000 students offers a much healthier student-to-placement ratio, less peer competition, and a strategic location in the heart of Bengaluru for better internship opportunities. However, please note that no institution can guarantee campus placements. Placement outcomes—whether on-campus or off-campus—depend primarily on the student's overall profile at the time of graduation, including technical and non-technical skills, internships and projects, communication abilities, professional networking, and a well-maintained LinkedIn presence, among other factors. All The Best for Your Prosperous Future!

Follow RediffGURUS to Know More on 'Careers | Money | Health | Relationships'.

Ans: I have already your question here: https://gurus.rediff.com/question/qdtl/career/hello-passed-class-12th-2026-cgbse-board-less-than-75/5261864

Ans: Dear Prateek

Please note you have articulated your question and also given the answer.

Imagine you driving a car and you come to a crossroads. Now you have to decide either to go left, right, straight or take a U turn. Any decision is based upon the destination where you want to go. Even if you are simply wandering, yet you cannot stop at the crossroads, you must decide which turn to take. Or else you will miss on EVERYTHING that is there on the left, right, straight or even U turn.

Now by taking left definitely you will miss on somethings on right or straight or even from the road you travelled. But if you don't take a turn then you will miss on EVERYTHING that is there in a particular turn.

A good doctor can also be a good painter or a good engineer can also play guitar. However a good piano player cannot be a good lawyer unless and until he or she has learnt law and practised it in the court of law.

Expertise in professional filed comes through education and practise.

So, take up any profession that you want to, decide by asking a simple question, what is it that you would continue doing if there was no fame or fortune or power. What will you do just for the sake of doing it. start pursuing that field.

Home is built on a strong foundation but interior of drawing room we can change it even mix and match. So build one rock solid foundation by choosing a particular field of profession and explore other areas as intrest or hobbies.

All the best

Regards
KK

Ans: As per latest recommendation children need weekly iron supplements. When she contracts a cold, vitamin C supplement could help and is not harmful. A balanced diet, adequate physical exercise and good sleep builds immunity and the ability to fight off infections

Ans: The key issue is not simply non-allotment of a locker. It is the alleged linking of a banking facility with an insurance purchase, followed by repeated assurances and difficulty in getting the promised benefit.

If the facts are supported by documents, this should be treated as a formal mis-selling and deficiency-of-service grievance.

» Keep the two issues separate

There appear to be two connected but separate matters:

– The promised medium/large locker facility against the banking relationship.

– The insurance policy that you say was purchased only because of pressure and assurances from branch officials.

This distinction is important. The insurance company may take the position that the policy was issued after completion of its own proposal and free-look process. Your grievance against the bank, however, can separately concern what was represented to you by its employees and whether the insurance purchase was induced by a promise relating to the locker.

» Build a proper documentary record

Please collect and preserve:

– Original advertisement/circular or written communication regarding the Rs.5 lakh deposit and locker facility.

– Deposit/account records showing when the Rs.5 lakh was placed.

– All emails exchanged with the branch, backend team and senior officials.

– SMS messages and other communications relating to the locker.

– Insurance proposal form, policy document, premium receipts and cancellation correspondence.

– Your emails requesting cancellation during the free-look period.

– Any complaint numbers generated by the bank or insurance company.

– Communications concerning the later cashback/moneyback facility.

– Details of the branch officials who made the representations, as far as available.

– A chronological record of every important visit and conversation.

The chronology you have already provided is useful. Put it into a simple date-wise This can make your grievance much stronger.

» The free-look argument needs careful examination

The insurance company may focus only on whether your cancellation request was received within the applicable free-look period.

Therefore, the important question is not merely:

“Did I cancel after the free-look period?”

It is also:

“Did I attempt to cancel within the free-look period, and was that attempt prevented, delayed or interfered with because of the conduct of the bank staff?”

If you have evidence of an earlier call, email, complaint or other communication, preserve it carefully.

If the first cancellation request was actually made within the applicable period, but the matter was subsequently delayed because you were persuaded by the branch officials to continue with the policy, that fact should be clearly highlighted in your grievance.

» Do not make the insurance company the only target

Based on your narration, your primary grievance appears to be against the bank officials who allegedly represented that purchasing an insurance policy would result in a larger locker being provided.

So your complaint should clearly state:

– What was originally promised.

– What actually happened.

– What the branch officials subsequently offered.

– Why you purchased the insurance policy.

– When you first tried to cancel it.

– What response you received.

– How the matter continued thereafter.

This gives the matter a much clearer structure than simply asking for a refund of the insurance premium.

» Escalate through the formal grievance mechanism

Since you have already approached branch officials and senior bank personnel, the next step should be a properly documented complaint through the bank's formal grievance/redressal mechanism.

Similarly, raise a separate written grievance with the insurer regarding the insurance policy.

Do not depend only on telephone conversations. Written complaints with acknowledgement are much more useful.

If the bank does not resolve the grievance after exhausting its internal complaint process, you can consider approaching the RBI's complaint mechanism, subject to the applicable eligibility and jurisdiction.

For the insurance-related grievance, the insurer's internal grievance mechanism should first be exhausted, followed by the applicable insurance grievance redressal route if the matter remains unresolved.

» About the pending cashback

This needs separate verification.

If the cashback was contractually payable under the insurance policy and you have satisfied the applicable conditions, ask the insurer to provide a written reason for withholding the second year's amount.

Ask them to specify:

– The exact policy condition under which payment was stopped.

– Which customer detail was allegedly incomplete or incorrect.

– When you were informed about this deficiency.

– What documents are required to rectify it.

– Whether the first year's payment was made under the same conditions.

This forces the matter to move from verbal explanations to a specific contractual response.

» Be careful about the remedy you demand

I would not make only a general request that the officials be reprimanded.

Your complaint should first seek specific relief:

– Payment of any legitimate pending cashback.

– Review of the premium paid, considering the alleged inducement and the circumstances in which the policy was purchased.

– Written explanation from the bank regarding the locker representations.

– Written explanation regarding the role of the branch officials.

– Appropriate compensation/redressal, if supported by the facts and applicable grievance mechanism.

Disciplinary action against employees is ultimately for the institution or regulator to decide based on the findings. Your complaint will be stronger if it concentrates on facts, evidence and the specific financial loss suffered.

» 360-degree assessment

From an investment professional and AMFI-Registered MFD perspective, I would also suggest one broader lesson.

Banking products, insurance products and investment products have different purposes. A customer should not be pushed into an insurance policy merely because another banking facility is being discussed.

Whenever a bank employee links one product with another benefit, ask for the offer in writing before making any payment or signing any proposal.

In your case, the most important thing now is not to lose hope. You have a detailed sequence of events, and that can be converted into a strong documentary grievance.

» Finally

Your case should be presented as a documented sequence of alleged mis-selling, inducement, failure to provide the promised banking facility, attempted cancellation of the insurance policy, and subsequent non-payment of the claimed cashback.

Avoid emotional or very strong allegations unless you have documentary evidence supporting them. Use words such as “represented”, “assured”, “alleged”, “requested”, “refused” and “not provided”. This makes the complaint more precise and credible.

Best Regards,

K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in

https://www.linkedin.com/in/ramalingamcfp/

Ans: The exact maturity amount cannot be determined from the monthly premium alone. For Jeevan Saral, the entry age, policy term, maturity sum assured and applicable Loyalty Addition are important.

» Your policy details

You have mentioned:

– Entry age: 52 years
– Policy commencement: October 2011
– Monthly premium: Rs.4,083
– Premium-paying term: 15 years
– Expected maturity: around October 2026

Jeevan Saral provides maturity benefit based on the applicable Maturity Sum Assured, along with Loyalty Addition, if applicable.

» Why I cannot give an exact figure

For Jeevan Saral, the maturity benefit is not simply the total premiums paid.

The applicable Maturity Sum Assured depends on the policy details, including the entry age and policy term. Loyalty Addition, if applicable, is also added at maturity.

Therefore, giving you one exact maturity figure based only on Rs.4,083 monthly premium could be misleading.

» What you should check

Please look at your original policy bond and give me these 4 details:

– Plan No.

– Policy term.

– Sum Assured / Maturity Sum Assured.

– Date of maturity.

You can also upload a photo or PDF of the first page of the policy bond after hiding your policy number, address and other personal details.

Once you provide these details, I can help you work out the likely maturity amount, including the applicable Loyalty Addition, as far as the available policy information permits.

Since your policy is reaching maturity now, I would also suggest obtaining the maturity quotation directly from LIC before making any decision about reinvestment.

Best Regards,

K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in
https://www.linkedin.com/in/ramalingamcfp/

Ans: Hello

Very relevant question, thanks for asking.

Firstly let me tell you from the way you have written and structured this question actually shows that you have very good command over the English language, so compliments to to you.

Please note English is not our mother tongue so we will have some difficulty in the flow and fluency, however speaking fluent (read fast) English no way reflects our understanding of the subject or depth of our thinking. Rather at times speaking fast can make us sound shallow.

What I would suggest is be confident in your command over English, speak in your natural and normal speed and when someone interrupts you, stop and say politely, please let me complete my point and I will be open to listening to your views as well. When you say this you will see that people will stop interrupting you.

Be polite, yet firm. Be assertive not aggressive.

Hope this helps, wish you all the best.

Warm Regards
KK