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Sanjeev

Sanjeev Govila  | Answer  |Ask -

Financial Planner - Answered on Jan 30, 2024

Colonel Sanjeev Govila (retd) is the founder of Hum Fauji Initiatives, a financial planning company dedicated to the armed forces personnel and their families.
He has over 12 years of experience in financial planning and is a SEBI certified registered investment advisor; he is also accredited with AMFI and IRDA.... more
Sreekumar Question by Sreekumar on Jan 23, 2024Hindi
Money

I have reported a fraudulent (phishing message) transaction to the bank with all details within 1 hour and reported to national cyber crime as advised with 2 hours of this transaction. I am following up with all regulatory authorities- HDFC remitter account, INDUSIND BANK payee account, RBI, NIC , for reversal of transaction. But bank says this is beyond their jurisdiction, as the transaction was done at my end with otp. What i am given to understand that if by mistake you transfer to some other account, banks will not share any information of the receiving person/account., after raising the written complaint with bank, cyber crime, RBI; and when they have a KYC registered system. MoI have reported a fraudulent (phishing message) transaction to the bank with all details within 1 hour and reported to national cyber crime as advised with 2 hours of this transaction. I am following up with all regulatory authorities- HDFC remitter account, INDUSIND BANK payee account, RBI, NIC , for reversal of transaction. But bank says this is beyond their jurisdiction, as the transaction was done at my end with otp. What i am given to understand that if by mistake you transfer to some other account, banks will not share any information of the receiving person/account., after raising the written complaint with bank, cyber crime, RBI; and when they have a KYC registered system. Money Not Answered yet Sreekumar Asked on - Nov 07, 2023 I am not getting my monthly pension from provident fund account Money Not Answered yet Sreekumar Asked on - Oct 12, 2023 what is the good medicine for trigenimal neuralgia, taking tegretol 600 daily , but have serious stomach discomfort and shoulder / leg pain Health Not Answered yet Sreekumar Asked on - Sep 19, 2023 Health insurance renewal premium increased by 20 % last year and this year also, for senior citizen any advise Money Not Answered yet Sreekumar Asked on - Sep 08, 2023 Thanks for your response. She is a MBBS doctor, 59 years, with tendinosis and tear on shoulder coming and going, not able to do exercise. Lot of anti inflamatory medicines taken. can prp be done for shoulder, have done 4 times earlier also. Is neuritis a contraindication. She has trigeminal neuralgia since 2020, after rct done for teeth. Now on liquid food only for 3 years, gastritis also a problem. please advise Health DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act. © 2024 Rediff.com - Disclaimer - Privacy - Terms of use - Grievances - Feedback Sreekumar Sreekumar Categories Health Money Relationship Career Gurus Dr Radhakrishnan Pillai Rohit Gupta Rajesh Nair Sarvesh Agrawal Ankit Mehra Abhishek Shah Aashish Sood Patrick Dsouza Mayank Rautela R P Yadav See All GURUS ney Not Answered yet Sreekumar Asked on - Nov 07, 2023 I am not getting my monthly pension from provident fund account Money Not Answered yet Sreekumar Asked on - Oct 12, 2023 what is the good medicine for trigenimal neuralgia, taking tegretol 600 daily , but have serious stomach discomfort and shoulder / leg pain Health Not Answered yet Sreekumar Asked on - Sep 19, 2023 Health insurance renewal premium increased by 20 % last year and this year also, for senior citizen any advise Money Not Answered yet Sreekumar Asked on - Sep 08, 2023 Thanks for your response. She is a MBBS doctor, 59 years, with tendinosis and tear on shoulder coming and going, not able to do exercise. Lot of anti inflamatory medicines taken. can prp be done for shoulder, have done 4 times earlier also. Is neuritis a contraindication. She has trigeminal neuralgia since 2020, after rct done for teeth. Now on liquid food only for 3 years, gastritis also a problem. please advise Health DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act. © 2024 Rediff.com - Disclaimer - Privacy - Terms of use - Grievances - Feedback Sreekumar Sreekumar Categories Health Money Relationship Career Gurus Dr Radhakrishnan Pillai Rohit Gupta Rajesh Nair Sarvesh Agrawal Ankit Mehra Abhishek Shah Aashish Sood Patrick Dsouza Mayank Rautela R P Yadav See All GURUS

Ans: Sorry, this follow-on question is outside my competancy please.
DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.
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Ramalingam

Ramalingam Kalirajan  |7103 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Apr 17, 2024

Asked by Anonymous - Jan 23, 2024Hindi
Listen
Money
I have reported a fraudulent (phishing message) transaction to the bank with all details within 1 hour and reported to national cyber crime as advised with 2 hours of this transaction. I am following up with all regulatory authorities- HDFC remitter account, INDUSIND BANK payee account, RBI, NIC , for reversal of transaction. But bank says this is beyond their jurisdiction, as the transaction was done at my end with otp. What i am given to understand that if by mistake you transfer to some other account, banks will not share any information of the receiving person/account., after raising the written complaint with bank, cyber crime, RBI; and when they have a KYC registered system.
Ans: You're absolutely right to be following up on this fraudulent transaction. Here's a breakdown of the situation and potential next steps:

Challenges:

Time Sensitivity: Acting quickly after a fraudulent transaction increases the chance of recovery. You've done well by reporting it within an hour to your bank and cybercrime authorities.
OTP Verification: Since the transaction was authorized with your OTP, retrieving the funds might be difficult. However, it's still important to pursue all avenues.
Recommended Actions:

Follow Up with Bank: While the bank might initially say it's beyond their control, be persistent. Request to escalate your complaint and speak with a supervisor or fraud department representative. Explain the fraudulent nature of the transaction and the promptness of your reporting.
Cybercrime Investigation: Cooperate fully with the cybercrime investigation. Provide any additional information they request and maintain communication.
RBI Complaint: If the bank remains unhelpful, consider filing a formal complaint with the Reserve Bank of India (RBI) Ombudsman. Here's the link to file a complaint with the RBI Ombudsman: [RBI Ombudsman Complaint ???? ????]https://rbi.org.in/Scripts/Complaints.aspx
Dispute with IndusInd Bank: While they might not share beneficiary details due to privacy regulations, you can try filing a dispute with IndusInd Bank, stating the fraudulent transaction and requesting a reversal.
Additional Tips:

Gather Evidence: Maintain copies of your complaint documents, cybercrime FIR (First Information Report), and all communication with banks and authorities.
Report to Credit Bureaus: If the fraud impacted your credit score, consider reporting it to credit bureaus (CIBIL, Experian, Equifax) to initiate a dispute resolution process.
Understanding KYC Limitations:

KYC (Know Your Customer) helps verify account holder identities. However, it doesn't guarantee the legitimacy of every transaction. KYC details might not be readily available due to privacy regulations, making it harder to track fraudulent beneficiaries.
Stay Hopeful:

While recovering the funds might be challenging, your prompt actions increase your chances. Persistence and following the recommended steps can help.

Remember, it's important to be cautious with future transactions and never share OTPs with anyone.

..Read more

Ramalingam

Ramalingam Kalirajan  |7103 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Nov 06, 2024

Money
Sir,I became to cyber fraud in regards to Telegram Prepaid Task where I was deceived and manipulated by the fraudsters under their false pretenses that they were offering me a part time work from home job .I transferred Rs 86000/- to them.I reported to the same to my Indian Bank within 3 days according to RBI guidelines via a phone call to my branch manager but he did not take my complaint initially over the phone and rudely said to visit branch.then on the 4th day I visited branch along with necessary documents and police complaint copy and a written application informing the details of fraud transaction.I also got shadow reversal in account of Rs86000/- which was reflecting as a hold or lien balance in my account then I was to advised by the manager to wait for 1 or 1 and a half month till the investigation gets completed and then he will verify the same and credit the same into my account but they did not do anything for 1 month 6 days till I again visited branch to know that the said manager got transferred to another branch and new assigned branch manager did not knew anything I again submitted a complaint and then they raised a charge back which was rejected by the beneficiary bank stating that there is no balance in the beneficiary or fraudsters account .I complained to RBI but even RBI supported bank and held me responsible and now bank also closed and rejected my claim and that shadow reversal also has been reversed by them..what shall I do?
Ans: I'm truly sorry to hear about your experience with this fraud. Cyber scams, especially in the name of part-time jobs, have become increasingly common. While you've followed the required steps, the response from the bank and RBI can be frustrating. Here’s a structured approach to help you pursue your case further:

1. File an FIR with the Cyber Crime Police Station
Since you've already filed a police complaint, ensure it’s registered as an FIR (First Information Report) if it wasn’t initially.

Visit the Cyber Crime Police Station in your city or use the National Cyber Crime Reporting Portal (cybercrime.gov.in). Online reports are also possible.

Cyber crime units often coordinate directly with banks, so they might offer additional support. The sooner they receive the full complaint, the better the chance to trace the transaction trail.

2. Gather Complete Documentation
Compile all relevant documents: initial complaints to the bank, emails, SMS messages, screenshots of Telegram conversations, bank statements showing the transaction, RBI complaint letters, and any other related correspondence.

This documentation will provide a thorough record of events, which is helpful for authorities and any additional escalations you make.

3. Escalate with the Banking Ombudsman
File a complaint with the Banking Ombudsman under the Reserve Bank of India if you haven't done so already. This is a separate avenue that might yield a different result.

To initiate, visit the RBI’s Banking Ombudsman page and follow the complaint process. Ensure your complaint is detailed, mentioning dates, bank interactions, and the specific RBI guidelines under which you initially acted.

4. Send a Legal Notice to the Bank
If the Banking Ombudsman process does not yield results, you may consider sending a legal notice to the bank. This may compel them to reconsider their stance.

Contact a lawyer who specializes in consumer or banking matters. The lawyer will draft a legal notice mentioning the bank's failure to act as per the initial commitment made by the branch manager.

Sometimes, this step pushes banks to act, as they prefer to avoid further legal disputes.

5. Approach the Consumer Forum
If the above steps don’t help, you may consider filing a complaint with the Consumer Disputes Redressal Forum in your district or state.

Since you suffered financial loss due to what may be considered negligence or delay from the bank's side, the Consumer Forum might provide some relief or compensation.

Provide all documentation and details, especially focusing on the timeline of events and the initial shadow reversal placed on your account.

6. Alert the Cyber Cell and RBI Ombudsman about Fraud Trends
To help prevent further fraud, report this Telegram scam with details to the Cyber Cell and the RBI fraud department. This may lead to a warning to banks about specific types of scams, potentially benefitting other customers in the future.
7. Stay Cautious of Follow-up Scams
Fraudsters sometimes target those affected by previous scams with promises of refunds. Stay cautious about any unsolicited communication that claims to assist with recovering the funds for an additional fee or transaction.
Finally: Be persistent and patient as you follow each step. Given the increasing number of cyber fraud cases, authorities are becoming more proactive in tackling these issues, but the process can be lengthy.

Best of luck with your efforts, and I hope your funds are recovered soon.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment

..Read more

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Ramalingam Kalirajan  |7103 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Nov 25, 2024

Money
I am 50 years old, how much proportion should I allocate in Debt and Equity mutual funds. I am investing in mutual funds only. My 43 L portfolio has 37 L equity and 6 Lak debt.
Ans: Balancing your portfolio between equity and debt is critical at this stage. A 50-year-old investor should aim for a safer portfolio while ensuring reasonable growth. Since you’re already investing in mutual funds, fine-tuning your allocation can optimise returns and reduce risk.

Let’s assess your portfolio in detail and identify actionable steps for an optimal balance.

Evaluating Your Current Portfolio
Your current allocation includes:

Rs 37 lakh in equity: Around 86% of your total portfolio.
Rs 6 lakh in debt: About 14% of your total portfolio.
This equity-heavy portfolio is suitable for younger investors. At 50, you may need to rebalance to reduce volatility while retaining growth.

Recommended Allocation Strategy
A general rule is the "100 minus age" approach. However, personal goals, risk tolerance, and financial stability should guide decisions. For a 50-year-old:

Equity: 50% to 60% of the portfolio. This ensures growth and combats inflation.
Debt: 40% to 50%. This ensures stability and predictable returns.
You can adjust within this range based on personal preferences and financial objectives.

Steps to Rebalance Your Portfolio
To align your portfolio, consider these steps:

Gradually reduce equity exposure: Shift some equity investments to debt. Do this systematically over months to avoid timing risks.
Increase debt mutual funds allocation: Consider short-duration or dynamic bond funds for liquidity and moderate returns.
Use hybrid mutual funds: Balanced advantage funds can offer a mix of equity and debt with automatic rebalancing.
Why a Balanced Allocation Is Crucial
Equity: This provides growth potential to counter inflation. It supports long-term financial goals like retirement planning.
Debt: This offers stability and acts as a buffer against market downturns. It ensures liquidity for unexpected expenses.
Avoid Over-Exposure to Equity
While equity delivers higher returns, excessive exposure can increase portfolio risk. A balanced allocation shields you during market corrections.

Advantages of Actively Managed Funds
Actively managed funds can outperform the market due to professional expertise. They adjust portfolios based on market trends and opportunities.

Disadvantages of Index Funds:

They lack active monitoring during volatile periods.
They mimic the index, limiting scope for higher returns.
Their fixed composition may underperform in certain market cycles.
For long-term growth, actively managed funds offer better risk-adjusted returns.

Benefits of Regular Funds Over Direct Funds
Guidance: Regular funds come with expert advice from an MFD with a Certified Financial Planner (CFP) credential.
Portfolio Monitoring: They help align your investments with changing market conditions.
Support: MFDs can guide in tax planning and rebalancing.
Direct funds, while cheaper, may lead to uninformed decisions and missed opportunities.

Tax Efficiency in Your Portfolio
Understanding new mutual fund taxation rules is essential:

Equity funds: LTCG above Rs 1.25 lakh is taxed at 12.5%. STCG is taxed at 20%.
Debt funds: Gains are taxed as per your income slab.
Consider tax implications before rebalancing to avoid unnecessary liabilities.

Maintaining Liquidity
At this stage, maintaining a portion of your portfolio in liquid funds is prudent. It helps meet short-term goals or emergencies without disturbing long-term investments.

Aligning with Retirement Goals
Your portfolio should focus on generating a steady post-retirement income. Here’s how:

Allocate more to debt as you approach retirement.
Use SWP (Systematic Withdrawal Plan) for regular income during retirement.
Retain a small equity portion to combat inflation even post-retirement.
Creating a Contingency Fund
Set aside a separate fund equivalent to 6-12 months of expenses. Use liquid or ultra-short-term debt funds for this.

Monitoring and Reviewing Your Portfolio
Review your portfolio every 6 months.
Rebalance based on market conditions and life changes.
Consult a Certified Financial Planner for adjustments aligned with your goals.
Avoid Common Investment Pitfalls
Chasing high returns: Avoid concentrating on high-risk funds at this stage.
Over-diversification: Stick to a manageable number of funds to track performance easily.
Ignoring inflation: Ensure your portfolio grows faster than inflation rates.
Building a Long-Term Perspective
Focus on wealth preservation alongside growth.
Maintain discipline in investing. Avoid reacting impulsively to market fluctuations.
Stay informed about economic and market trends affecting mutual fund performance.
Final Insights
Balancing equity and debt is essential for stability and growth in your portfolio. A 50%-60% equity and 40%-50% debt allocation aligns with your age and goals. Active management and regular reviews will help optimise returns and minimise risks.

Transitioning gradually ensures minimal disruption to your portfolio’s growth. Focus on creating a robust strategy to secure your financial future.

Best Regards,

K. Ramalingam, MBA, CFP

Chief Financial Planner

www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment

...Read more

DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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