Sir I am 59 years old and I have worked in 2 companies for 12 years in previous company and 9 years 8 month in recent company total service (21 years and 8 months) and resigned I have submitted annexure k from my prior company to recent company with other document for pension to submit in EPFO but EPFO has not updated my past company service history that why i am not eligible for pension please suggest me what should i do so that EPFO updat my prior company service history

Ans: In response to your query, here's what you can do to resolve this issue:

Contact your previous employer: Reach out to your previous company's HR department and inform them about the missing service history in your EPFO account. Request them to verify your employment details and submit the necessary documents to EPFO for updating your service history.

File a grievance with EPFO: If your previous employer is not responding or cooperating, you can file a grievance with EPFO. You can do this online through the EPFO Grievance Portal or by visiting the nearest EPFO regional office.

Approach the Provident Fund Commissioner: If the grievance process doesn't resolve the issue, you can escalate the matter to the Provident Fund Commissioner (PFC). The PFC is the highest authority for resolving EPFO-related issues.

Submit documentary evidence: When filing a grievance or approaching the PFC, gather and submit any documentary evidence that supports your employment with your previous company. This could include salary slips, appointment letters, or any other relevant documents.

You can check the status of your grievance online or by contacting the EPFO regional office. Remember to keep copies of all communication and documents for your records, and persist in following up until the issue is resolved.

It may take some time, but with proper documentation and following the correct procedure, you should be able to resolve this issue and become eligible for pension benefits.