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Ramalingam

Ramalingam Kalirajan  |7336 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Jul 12, 2024

Ramalingam Kalirajan has over 23 years of experience in mutual funds and financial planning.
He has an MBA in finance from the University of Madras and is a certified financial planner.
He is the director and chief financial planner at Holistic Investment, a Chennai-based firm that offers financial planning and wealth management advice.... more
Asked by Anonymous - Jul 12, 2024Hindi
Money

On 2023 March I have taken edelweise lic of 525000/ year for 12 year scheme but after one year premium I lost my job and not capable for. 2 nd primium and finance problem so request company to return my primium but company refused so what can I do ?

Ans: First, I want to acknowledge your situation and empathize with the financial stress you're experiencing. Losing a job and dealing with an unexpected financial burden is challenging. However, there are steps you can take to manage your current predicament and make informed decisions moving forward.

Evaluating Your Policy
You mentioned that you purchased an Edelweiss LIC policy with an annual premium of Rs 5,25,000. Unfortunately, you have lost your job and cannot pay the second premium. You've also requested a refund, but the company has refused.

In India, insurance policies, including LIC, typically have strict terms regarding premium payments and refunds. Generally, if the policy lapses due to non-payment of premiums, the insurer may not refund the premium paid.

Surrendering the Policy
If you cannot continue with the policy, surrendering it might be an option. Surrendering a policy before the stipulated period usually results in a significant loss, as the surrender value is often much lower than the total premiums paid. However, it might be better than letting the policy lapse without any value.

Check with your insurer about the surrender value and the exact procedure for surrendering the policy. Ensure you understand the financial implications, including any penalties or fees.

Exploring Policy Loan Options
Some insurance policies offer the option to take a loan against the policy's surrender value. This might be a viable short-term solution to meet your financial needs without completely losing the benefits of the policy.

Enquire with Edelweiss LIC if a policy loan is available and assess the terms, including interest rates and repayment conditions. This can provide immediate financial relief while keeping the policy in force.

Considering the Free Look Period
When you buy an insurance policy, there is a "free look period," usually 15 days from the date of receipt of the policy During this period, you can review the policy terms and conditions. If you find them unsatisfactory, you can return the policy and get a refund of the premium paid, minus some nominal charges.

If you are still within this period, you can leverage this option. However, it seems you might have already passed this window. For future reference, always utilise this period to ensure the policy suits your needs.

Budgeting and Financial Planning
To navigate through your current financial crunch, creating a detailed budget is crucial. List all your income sources, savings, and expenses. Identify areas where you can cut costs or defer payments.

This budget will give you a clear picture of your financial status and help you prioritize your expenses. Focus on essential needs and avoid any unnecessary expenditures.

Seeking Alternative Income Sources
Since you've lost your job, exploring alternative income sources is essential. Consider part-time or freelance work, which can provide interim financial support. Online platforms and local opportunities might offer suitable options based on your skills and experience.

Networking with former colleagues, friends, and industry contacts can also open up new job opportunities. Inform them about your current situation and actively seek their assistance in finding suitable job openings.

Debt Management
If you have existing debts, managing them efficiently is vital. Contact your lenders and explain your situation. Some lenders might offer deferment or restructuring options for your loans.

Prioritize high-interest debts and aim to pay them off first. Consider consolidating your debts if it reduces your overall interest burden and simplifies repayments.

Emergency Fund
If you have an emergency fund, this is the time to utilize it. An emergency fund is designed for unforeseen circumstances like job loss. Ideally, it should cover 3 to 6 months of living expenses.

If you don’t have one, consider starting to build one as soon as you stabilize your finances. Having an emergency fund provides a financial cushion for future unexpected situations.

Financial Assistance and Support
Explore government schemes and financial assistance programs that might be available for unemployed individuals. Some organizations and non-profits offer financial aid or support for those in need.

Seek advice from a certified financial planner who can provide tailored guidance based on your specific situation. They can help you create a recovery plan and suggest investment strategies for future stability.

Exploring Other Investment Options
While dealing with your current policy and financial issues, it's also a good time to evaluate other investment options. Investing in mutual funds through SIPs (Systematic Investment Plans) can provide better returns and flexibility compared to traditional insurance policies.

SIPs allow you to invest a fixed amount regularly, even with a limited budget. They offer the benefit of rupee cost averaging and potential for higher returns over the long term.

Benefits of Actively Managed Funds
Instead of investing in index funds, consider actively managed funds. These funds are managed by professional fund managers who aim to outperform the market.

Actively managed funds can adapt to changing market conditions and potentially offer better returns. The expertise of fund managers and their ability to select high-performing stocks can provide a competitive edge.

Advantages of Regular Funds
While direct funds have lower expense ratios, regular funds offer the benefit of professional guidance from certified financial planners. Investing through a planner ensures you receive personalized advice and continuous portfolio monitoring.

Regular funds also provide access to additional services and support, helping you make informed investment decisions. This professional guidance can be invaluable, especially in complex financial situations.

Final Insights
Your current financial challenges require careful planning and informed decisions. By evaluating your insurance policy options, budgeting effectively, exploring alternative income sources, and seeking professional guidance, you can navigate this difficult period.

Investing in mutual funds through SIPs and opting for actively managed funds can provide better financial growth. Remember, seeking advice from a certified financial planner ensures you receive tailored and professional support.

Take proactive steps to manage your finances, and with time, you can overcome these challenges and achieve financial stability.

Best Regards,

K. Ramalingam, MBA, CFP

Chief Financial Planner

www.holisticinvestment.in
DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.
Money

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Sanjeev

Sanjeev Govila  | Answer  |Ask -

Financial Planner - Answered on Jan 23, 2024

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I had taken a PM Vaya Bandana LIC scheme at 6 Lacs in the year 2020 . Now the LIC has informed me that I had exceeded Rs 15 lacs cap on this scheme. Neither me nor my Agent or LIC noticed that at the time of investment. Now LIC wants me to return the Certificate and return my money after deducting the premium paid. This means I shall loose : 1. Any return on my investment for last 3 years. 2. LIC had taken Rs 52000.00 as GST. What is the remedy and why I shall be penalized for the fault which all had committed.
Ans: As per the policy – “Total amount of purchase price under all the policies under this plan, and all the policies taken under Pradhan Mantri Vaya Vandana Yojana (with UIN 512G311V01 and UIN: 512G311V02) allowed to a senior citizen shall not exceed Rs 15 lakhs.”

But the effects of exceeding this maximum limit is not mentioned anywhere in the policy

While LIC has some responsibility for not initially flagging the cap excess, your agent also played a role in advising the investment.
Now, to get this issue resolved, explain your situation and highlight the lack of awareness about the cap. You can request LIC to reconsider the penalties.

If no resolution is reached with LIC, you can consider approaching the Insurance Regulatory and Development Authority of India (IRDAI) to file a complaint. They can mediate the issue and advocate for a fair solution.

For legal guidance and stronger representation, you may consider consulting a lawyer specializing in insurance matters. They can analyze the contract, identify potential legal grounds, and advise you on the best course of action.

Also, gather all relevant documents related to the investment, including the policy certificate, communication from LIC, and any emails/records with your agent.

..Read more

Ramalingam

Ramalingam Kalirajan  |7336 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on May 17, 2024

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Money
I have taken lic of edelweise and paid 1 st premium 525000 rs. last year 28/03/2023 but current year I left my job so can not able to pay 525000 rs and I have too much financial problem I ask to return my money but company said strongly no and never for remain life so my question is can I get money back or not
Ans: I'm sorry to hear about your financial situation. Navigating through insurance policies, especially when facing financial difficulties, can be challenging. Here’s what you can do to understand your options better:

Understand the Policy Terms
Read the Policy Document:
Carefully review the terms and conditions of your Edelweiss insurance policy. The policy document will provide details about the free-look period, surrender value, and any penalties associated with early termination.

Free-Look Period:
If you are within the free-look period (usually 15 to 30 days from the date you received the policy document), you can cancel the policy and get a refund after deducting administrative charges. However, since you mentioned that you purchased the policy last year, this option might not be available.

Surrendering the Policy
Surrender Value:
Check if your policy has a surrender value. Most insurance policies have a surrender value that you can claim if you terminate the policy early. However, policies generally accrue surrender value only after a certain number of premiums have been paid, often after the first two or three years.

Surrender Charges:
Be aware that surrendering the policy before the stipulated period can attract surrender charges, which can significantly reduce the amount you receive back.

Loan Against Policy
Policy Loan:
If your policy has acquired a surrender value, you might be eligible to take a loan against it. This can provide you with immediate funds without surrendering the policy.

Contact Edelweiss Life Insurance
Customer Support:
Contact Edelweiss Life Insurance's customer support or your insurance agent. Explain your financial situation and inquire about any flexibility in premium payments, possible policy loans, or partial withdrawals if your policy allows.

Defer Premium Payment:
Some insurance companies may offer options to defer premium payments or convert the policy to a paid-up status, where the coverage amount is reduced based on the premiums already paid.

Explore Financial Assistance
Alternative Financing:
Look for other ways to manage your financial problems, such as personal loans, financial assistance from family or friends, or exploring government aid programs if available.

Legal Advice
Consult a Financial Advisor or Lawyer:
If you face resistance from the insurance company or need clarity on your rights, consulting a certified financial planner or a lawyer specializing in insurance can provide you with tailored advice.

Practical Steps to Take
Review Policy Terms: Read your policy document carefully to understand the surrender value and any charges.

Contact Insurer: Speak to Edelweiss Life Insurance for detailed information about your options and any possible assistance they can provide.

Consider a Loan: Explore the possibility of taking a loan against the policy if it has accrued value.

Seek Legal Advice: If needed, consult with a financial advisor or legal expert to explore all possible avenues.

Summary
While it may be difficult to get a full refund, understanding your policy’s terms and exploring options like policy loans or surrendering can help mitigate financial stress. Always communicate with your insurer and seek professional advice to make an informed decision.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in

..Read more

Ramalingam

Ramalingam Kalirajan  |7336 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Jul 02, 2024

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Sir I hv taken PL from sbi 11 lac. 7 month em8 paid now i hv 10 lac to pay. Can pay or or benefits
Ans: Managing personal finances involves making informed decisions that align with your long-term goals and financial well-being. Let's delve into why prioritizing repayment of your personal loan before starting new investments can be beneficial for you.

Understanding Your Current Situation
You have a personal loan of Rs. 11 lakhs from SBI, with 7 EMIs already paid and Rs. 10 lakhs remaining to repay. Additionally, you are contemplating whether to use available funds to pay off the loan or to initiate new investments.

Benefits of Repaying Your Personal Loan First
1. Interest Savings
By repaying the loan early, you can save on the interest that would accrue over the remaining tenure.
Personal loans often come with higher interest rates compared to returns from investments, making interest savings significant.
2. Debt-Free Status
Eliminating debt provides peace of mind and reduces financial stress.
It frees up your monthly cash flow by removing the burden of EMIs.
3. Improved Credit Score
Paying off the loan enhances your credit profile, potentially improving your eligibility for future loans at better terms.

Why Start Investments After Repaying the Loan?
1. Financial Flexibility
Once debt-free, you can redirect the monthly EMI amount towards building investments.
This enhances your ability to save and invest for future financial goals.
2. Risk Mitigation
Investing after clearing debt reduces financial risk and enhances your capacity to weather market fluctuations.
You can approach investments with a stronger financial foundation.

Strategic Considerations
1. Interest Rate Comparison
Evaluate the interest rate on your personal loan against potential investment returns.
If the loan interest rate is higher, paying it off first ensures guaranteed savings.
2. Long-Term Wealth Building
Delaying investments briefly to repay debt positions you better for long-term wealth creation.
It allows you to start investing with a clean financial slate and greater financial stability.

Personalized Recommendation
Given your current financial snapshot:

Priority: Repay the remaining Rs. 10 lakhs of your personal loan to reduce debt burden and save on interest costs.
Subsequent Steps: Once debt-free, reassess your financial goals and risk tolerance to strategically plan investments.

Final Insights
Managing finances involves balancing debt repayment and wealth creation. Prioritizing debt reduction before initiating new investments sets a strong foundation for your financial future. By focusing on clearing your personal loan first, you secure immediate financial benefits and position yourself favorably for future investments.

Best Regards,

K. Ramalingam, MBA, CFP
Chief Financial Planner
www.holisticinvestment.in

..Read more

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Ravi

Ravi Mittal  |475 Answers  |Ask -

Dating, Relationships Expert - Answered on Dec 26, 2024

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I am talking to a boy for arranged marriage. He said me that come to Bangalore you will have a good career. But he is also asking me if I can leave my job if I have got some responsibility in life to which I said yes. Then I said that I prefer own cooked food over cook cooked food. Then he asked me if I can cook for 2 people to which I said that I will have to look if I can do. He seems to be supportive when he talks on phone. Is he brain washing me, should I say yes or no. Is he a red flag. What should I do.
Ans: Dear Moumita,
It isn't fair to label someone as a red flag over a few days of conversation; seeing women take up responsibilities of home and disregard their own career or needs might be what he has seen growing up and it's not him being a red flag intentionally. A lot has to do with upbringing. What I can suggest with confidence is that if you love having your own job, and your own financial independence then please be vocal about it. Just because he is asking you to leave your job doesn't mean you have to do it- you are only in the talking phase. You are not married yet. You have ample time to rethink your choice. Cooking and housework shouldn’t just be your responsibility, just like earning and providing shouldn’t only be his. It’s about sharing the load equally. Having said that, I should also mention that every relationship is different, and each couple finds their own way of balancing things. Ultimately, everything boils down to what you are comfortable with- please take some time to figure that out and only then decide whether or not to take this relationship ahead.

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Hi, My GF of last 2.5 years gets attracted to men very often and shares her feelings with me as well. She developed feelings for a guy a year back and he kissed her once when they were drunk. She said she didn't had time to react and Later they had a talk, she informed me that they chose to be friends, she doesn't seems to in talking terms any more with him. She talks to lot of male friends who she claims are from LGBTQ community which I doubt whether all are or not. I always say she has the freedom to move on any given day but she can't cheat but she doesn't think getting attracted to multiple men and acting on it as cheating . She says, she is free spirited and she is ok even if I visit a prostitute house. She is in her early 30s. She had a crush another guy on insta and said she will definitely try him if he wasn't lot younger than her but later said he is her best friend and she is in constant touch. Lately, she says vibe doesn't match and have problem saying I am her BF. I tried to move on from relationship 2-3 times because of her above traits and now stopped talking since few days. She had both mental and medical issues. Can I trust her and will she have any mental issues again?
Ans: While it’s commendable that she is honest about her feelings and gives you the freedom to make your choices, it’s equally important to consider whether her values and actions align with what you need in a partner. Relationships thrive when there’s mutual respect, understanding, and agreement on boundaries. If her actions or mindset make you feel undervalued or emotionally unsafe, it’s crucial to reflect on whether this relationship is truly serving your well-being.

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As for her mental and medical challenges, it’s important to approach those with empathy, but also with a clear understanding that you cannot "fix" or "heal" someone unless they are actively seeking and working toward their own well-being. If she has not addressed her mental health or continues behaviors that affect the relationship without taking responsibility, it can lead to ongoing strain for you. Her mental health challenges are not excuses for harmful behavior, nor should they become reasons for you to sacrifice your own emotional health.

You’ve already shown patience and willingness to work through these challenges, but the repeated cycles of doubt and frustration may be a sign that the relationship is taking more from you than it’s giving. Ask yourself if you feel supported, valued, and emotionally safe in this partnership. Relationships should bring out the best in you and your partner, not leave you questioning your worth or constantly trying to accommodate behavior that feels unfair.

Taking a step back, as you’ve done now, can give you the clarity to evaluate what you truly want and need in a relationship. If trust feels irreparably broken or if her behaviors and values are fundamentally misaligned with yours, it may be time to consider whether staying in this relationship is the healthiest choice for you. You deserve a partner who respects your boundaries and builds a connection based on mutual trust and understanding.

If you decide to stay, open communication and possibly couples’ therapy could help bridge the gaps. If you choose to move on, trust that this decision is about prioritizing your well-being and finding a relationship that aligns with your values and needs. Either way, your happiness and emotional health should come first.

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Kanchan Rai  |447 Answers  |Ask -

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Asked by Anonymous - Dec 23, 2024Hindi
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Hi Anu, My husband is in living relationship with another lady since April in another country. At the same time, he acused me as selfish for doing my PhD in my native country and put me in mental trauma by verbally accusing.Also,he was very clever, he step by step get rid of all the things related to our relationship and took bank all the bank fund in my name.After that he blocked me.I had doubts on his extra marital and asked him 1000 times. But he simply insulted and blocked me from all social media eventually. After finishing my PhD pre submission, when i went to meet him, in his place. I found him, shifted to another apartment. But i somehow, found it and there i came to knew, he is staying with a lady there for past months. I broke down and informed all his friends. Now he is threatening me for signing mutual consent, otherwise he will make false allegations and tore my good name..Already he partially did that. When I talked to his friends, he was crooked enough to tell them, i am a psycho, ademant, career oriented lady. I told him i am ready to give him mutual divorce after once we met in person. I want to ask him why he cheated me.but he is not ready to meet, he is asking me to talk to his advocate. What shall I do now?
Ans: While it’s natural to want answers and closure, sometimes people who betray us in such profound ways refuse to provide the accountability we seek. Closure doesn’t always come from the other person. It can come from recognizing that their actions stem from their own flaws and failings, not because of anything lacking in you. It can come from choosing to let go of the need for explanations and focusing instead on rebuilding your own sense of peace and purpose.

You’ve already demonstrated incredible strength by standing up to him and exposing the truth to his friends. That takes courage. But this is also a time to lean into your inner resilience and ensure you’re supported by professionals who can guide you through the legal and emotional complexities. Speaking with a family lawyer who understands the nuances of your situation will help you feel empowered to navigate his threats and protect your rights. At the same time, connecting with a counselor or therapist can offer a safe space to process your emotions and begin to heal from this trauma.

It’s okay to grieve the relationship and the betrayal. It’s okay to feel anger, sadness, or even numbness at times. These emotions are all part of the process of moving forward. Allow yourself to feel them without judgment, but also remind yourself that this pain is temporary and does not define you. You are more than what has been done to you.

When you feel ready, try to shift your focus away from him and his actions and toward your own well-being and future. You’ve worked so hard on your PhD and have built a life full of potential and possibility. This chapter doesn’t have to define the rest of your story. You are capable of creating a life that is free from manipulation and filled with self-respect, joy, and the kind of peace that comes from living authentically.

Lean on the people who believe in you, who see your value, and who can remind you of your strength when you feel unsure. Remember, you don’t have to handle this alone. Whether it’s through professional guidance or emotional support from trusted loved ones, there are paths forward that will help you rise above this situation. You deserve a life where your worth is honored, your boundaries are respected, and your happiness takes center stage.

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Kanchan Rai  |447 Answers  |Ask -

Relationships Expert, Mind Coach - Answered on Dec 26, 2024

Asked by Anonymous - Dec 23, 2024Hindi
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Hello, I am a 35-year woman from Manali, divorced for three years now. My family is constantly pushing me to get remarried, saying it’s ‘for my own good.’ But honestly, I don’t feel the need for marriage again. I’m financially stable, have great friends, and I genuinely enjoy my independence. Despite explaining this to my family multiple times, they keep bringing up alliances and even guilt-trip me, saying things like, ‘Who will take care of you when you’re older?’ or ‘What will society think?’ I’m exhausted from these arguments and feel like I’m being cornered into something I don’t want. How do I stand firm in my decision while maintaining my relationship with my family? How do I help them understand that being single is a choice, not a problem to fix?
Ans: When speaking to your family, try to approach the conversation from a place of empathy. Acknowledge their intentions by telling them you understand their worries and that they want what they believe is best for you. Express gratitude for their care—it often helps diffuse their defensiveness. However, it’s equally important to gently but firmly assert that your happiness is not dependent on remarriage. Share how content you are with your current life, emphasizing your financial stability, fulfilling friendships, and personal growth.

Sometimes families struggle to accept choices that diverge from traditional norms, often driven by fears about societal perceptions or imagined futures. Reassure them that your decision is rooted in thoughtful consideration and self-awareness, and that you’ve built a life that brings you peace and joy. If they bring up concerns like loneliness or old age, you can address these by expressing how you’ve cultivated strong support systems and how your independence equips you to face challenges.

It might also help to set gentle boundaries. For instance, you could say, “I appreciate that you care for me, but I’d like our time together to focus on enjoying each other’s company instead of discussing remarriage.” It’s okay to redirect conversations or take a break from them when you feel cornered.

Lastly, remember that changing deeply ingrained beliefs takes time. Your family might not immediately understand your perspective, but consistency and calm communication will help over time. It’s not your responsibility to conform to their expectations if doing so diminishes your sense of self. By staying true to your values while showing compassion for their concerns, you’re paving the way for mutual respect and understanding.

...Read more

Dr Nandita

Dr Nandita Palshetkar  |36 Answers  |Ask -

Gynaecologist, IVF expert - Answered on Dec 26, 2024

Asked by Anonymous - Dec 19, 2024Hindi
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Health
Dr, I’m 35 years old from Jamnagar, and my husband and I have been trying for a baby for the past year, but nothing seems to be working. I recently visited a fertility clinic in neighborhood , and after a few tests, they mentioned that I might have blocked fallopian tubes. The gynaec also talked about possible treatments like surgery or IVF, but I’m really confused and worried. Should I go for a laparoscopy to check the severity, or are there any other alternatives that could help me? I’m really anxious and just want to understand my options better before making any decisions.
Ans: History noted.
Considering your age 35 years, trying to conceive since, one year and few test done, one of which suggest possibility of tubal blockage, there are various modalities of treatment.
Firstly, you can do laparoscopy to note the severity if blockage and do tubal cannulation.
Tubal cannulation is often the first line of treatment for patients with blocked fallopian tubes because it's a non-invasive procedure that's widely available.
Tubal cannulation is a procedure that can unblock fallopian tubes and is highly successful for proximal tubal blockages, with a success rate of over 80%. However, it may not be successful for all patients and is not recommended for distal tubal occlusions.
This procedure if successful can avoid IVF procedure. Laparoscopy has…
Yes, before ivf get all your blood test, ecg, 2 D echo, xray chest to rule out any illness
Same with your husband to get semen analysis and viral markers with blood sugars to be done.

...Read more

Dr Nandita

Dr Nandita Palshetkar  |36 Answers  |Ask -

Gynaecologist, IVF expert - Answered on Dec 26, 2024

Asked by Anonymous - Dec 17, 2024Hindi
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Health
Hello Doctor, I’m in my late 20s, and lately, I’ve been feeling like something’s off with my body. My periods either show up way too early, sometimes not at all for months. And, I’ve been putting on weight even though I haven’t changed my diet or exercise routine. My skin has also turned into a battlefield with acne all over, which I never used to have before. My cousin, who’s around my age, just found out she has PCOS, and her mom (my aunt) went through something similar when she was younger. Now, I’m scared because I’ve been hearing all these horror stories about how it can affect fertility, and I’m not even married yet. What if it’s a family thing and I end up facing the same problems? My mom says, ‘Don’t worry, it’ll be fine,’ but I can’t stop thinking about it. Should I see a gynecologist, or is there another kind of doctor I should be visiting? What tests should I do to get to the bottom of this before it gets worse? Honestly, I’m feeling overwhelmed and just want to know what’s going on before it’s too late.
Ans: Hello, noted your concerns
You are in late 20’s with irregular periods, acne, weight gain,
You are undergoing hormonal imbalance
We need to do certain blood test like
CBC, tsh prolactin fasting insulin level
Hba1c, testosterone level
DHEA, LH FSH ESTRADIOL LEVEL
Amd AMH level to check for fertility level
Usg pelvis to rule out
Pcos
The mainstay treatment. For pcos is lifestyle changes
1) Daily exercise, walks. Zumba, running
2) Good nutritious food with proteins, vitamins, minerals, low carbs and fats
3) good adequate sleep 7 to 8 hours
4) stress management: yoga meditation, breathing exercise
5) supplements to controls effects of pcos
6) low dose OC PILLS TO regularize the cycles

...Read more

DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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