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Khevna

Khevna Shah  | Answer  |Ask -

HR Expert - Answered on Jul 11, 2023

Khevna Shah is the head of human resources at Coverfox Insurance. She has 14 years of experience in human resources across industries like manufacturing, banking & financial services and insurance. Her expertise includes talent acquisition, retention, employee engagement and developing a performance focussed culture.
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Asked by Anonymous - Jun 13, 2023Hindi
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HI khevna, Currently I am looking for job opportunities. My expertise is in Operations, Sales Coordination & Customer Service. I am observing that whenever I go for an interview, the HOD who interviews me suggests I take up a hardcore sales job. I am not adept at sales. One of my previous organizations forcefully put me into sales & I started feeling discomfort & pressure so much so that I had to even counter sleepless nights. Currently, I am 45 & there are almost no takers for me & the opportunities are far & few. I am fine to even start a business but I do not have any economically viable business ideas at this point in time. Request your recommendations.

Ans: Considering your expertise is not Sales, being pushed into Sales could obviously get uncomfortable for you.
However, literally every job today does have a flavour of Sales in it. Try and figure what part of a Sales job role is particularly uncomfortable and what are the aspects that you can work with...

Sales has different types as well from cold calling, tele sales to retail sales to B2B sales. You may want to introspect and find if there is a part of sales that works for you.

In case you are sure you don't want Sales at all.. identify companies that are strong in their operations and focussed on service orientation instead of hard core sales and target their career sites or apply to them specifically using LinkedIn, Job Portals, or their web sites.

Hope this helps.
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Hello Sir, I am 34 years old, doing job at CPP power plant of steel plant as Instrumentation Engineer. I can't find any fun doing maintenance job. So much pressure in this job.Shal I go for sales engineer or normal sales job. Will this suitable for me? I can't decide what to do? Please suggest.
Ans: It sounds like you're feeling disengaged and stressed in your current role as an instrumentation engineer at a CPP power plant. Transitioning to a sales engineer or sales role could offer a change of pace and environment, but it's important to consider whether it aligns with your interests, skills, and career goals. Deciding between a sales engineer role and a traditional sales job depends on your interests, skills, career goals, and personal preferences. Here's a comparison to help you make an informed decision. Sales engineers combine technical knowledge with sales skills to sell complex technical products or solutions. They often work closely with engineering and product teams to understand product specifications, features, and capabilities. In traditional sales roles, professionals focus on building relationships with clients, understanding their needs, and persuading them to purchase products or services. Sales engineers help customers identify their technical needs, address challenges, and find solutions that meet their requirements. They may conduct product demonstrations, provide technical support, and offer customized solutions based on client needs. Traditional sales roles may involve selling a wide range of products or services to clients across various industries. The client base may include individuals, businesses, or organizations. Sales engineers engage with clients who have a technical background, such as engineers, architects, or IT professionals. They communicate technical information effectively, answer technical questions, and build credibility by demonstrating expertise. Sales professionals typically have sales targets or quotas to meet, incentivizing performance and results-driven behavior. 

Ultimately, the "better" option depends on your interests, strengths, and career objectives. If you enjoy blending technical expertise with sales skills, solving complex problems, and working closely with clients in technical fields, a sales engineer role may be a good fit. On the other hand, if you excel at building relationships, driving sales outcomes, and thrive in a fast-paced, results-oriented environment, a traditional sales job may be more suitable. A sales engineer job is more promising considering factors such as job responsibilities, earning potential, career advancement opportunities, and personal fulfillment.

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I am engineer with 16 years of IT experience and now a break of 11 yrs. But in 11 yrs I had been taking Quantitative aptitude lectures as a visiting faculty in various engineering and MBA colleges and also done Mutual fund certification. I haven't been siting but doing many things professionally in last 11 yrs(In my subject of interest as Maths, Teaching, Finance, Accounting, Wealth Management). I was thinking of doing ESG certification. What kind of role I would get if i am CFA ESG certified.I am looking for Professionally and intellectually engaging role where I can contribute to Society. Not a very NGO type( I have tried working with few NGO's)
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