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Financial Planner - Answered on Jan 23, 2024

Colonel Sanjeev Govila (retd) is the founder of Hum Fauji Initiatives, a financial planning company dedicated to the armed forces personnel and their families.
He has over 12 years of experience in financial planning and is a SEBI certified registered investment advisor; he is also accredited with AMFI and IRDA.... more

Question by Sreekumar on Oct 23, 2023Hindi

A transfer of money to other bank my mistake cannot be reversed, banks say you have done the transaction, even after raising written complaint and completing other complaint formalities, even with cybercrime. Any suggestion on how to get this transaction reversed .

Ans: The first thing you need to do in case of an incorrect money transfer is to inform the bank. You can do this by quickly calling up the customer care number and providing them with all the details of the transaction. They will provide you with a request or complaint number.

You can then send an email to the customer service department detailing the error in the transfer. As a result, you will have written documentation.

If it is an intra-bank transaction, the bank itself will reach out to the wrong recipient and request the reversal. If it is a transfer to another bank, your bank will act as a facilitator, providing you with the details of the wrong recipient's bank and branch.

Then you can personally visit the concerned bank and talk to the manager. You may have to produce all proofs and communications regarding the incorrect transaction. The bank manager will then contact the wrong recipient and request.

Asked on - Jan 23, 2024 | Answered on Jan 30, 2024

I have reported a fraudulent (phishing message) transaction to the bank with all details within 1 hour and reported to national cyber crime as advised with 2 hours of this transaction. I am following up with all regulatory authorities- HDFC remitter account, INDUSIND BANK payee account, RBI, NIC , for reversal of transaction. But bank says this is beyond their jurisdiction, as the transaction was done at my end with otp. What i am given to understand that if by mistake you transfer to some other account, banks will not share any information of the receiving person/account., after raising the written complaint with bank, cyber crime, RBI; and when they have a KYC registered system. MoI have reported a fraudulent (phishing message) transaction to the bank with all details within 1 hour and reported to national cyber crime as advised with 2 hours of this transaction. I am following up with all regulatory authorities- HDFC remitter account, INDUSIND BANK payee account, RBI, NIC , for reversal of transaction. But bank says this is beyond their jurisdiction, as the transaction was done at my end with otp. What i am given to understand that if by mistake you transfer to some other account, banks will not share any information of the receiving person/account., after raising the written complaint with bank, cyber crime, RBI; and when they have a KYC registered system. Money Not Answered yet Sreekumar Asked on - Nov 07, 2023 I am not getting my monthly pension from provident fund account Money Not Answered yet Sreekumar Asked on - Oct 12, 2023 what is the good medicine for trigenimal neuralgia, taking tegretol 600 daily , but have serious stomach discomfort and shoulder / leg pain Health Not Answered yet Sreekumar Asked on - Sep 19, 2023 Health insurance renewal premium increased by 20 % last year and this year also, for senior citizen any advise Money Not Answered yet Sreekumar Asked on - Sep 08, 2023 Thanks for your response. She is a MBBS doctor, 59 years, with tendinosis and tear on shoulder coming and going, not able to do exercise. Lot of anti inflamatory medicines taken. can prp be done for shoulder, have done 4 times earlier also. Is neuritis a contraindication. She has trigeminal neuralgia since 2020, after rct done for teeth. Now on liquid food only for 3 years, gastritis also a problem. please advise Health DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act. © 2024 Rediff.com - Disclaimer - Privacy - Terms of use - Grievances - Feedback Sreekumar Sreekumar Categories Health Money Relationship Career Gurus Dr Radhakrishnan Pillai Rohit Gupta Rajesh Nair Sarvesh Agrawal Ankit Mehra Abhishek Shah Aashish Sood Patrick Dsouza Mayank Rautela R P Yadav See All GURUS ney Not Answered yet Sreekumar Asked on - Nov 07, 2023 I am not getting my monthly pension from provident fund account Money Not Answered yet Sreekumar Asked on - Oct 12, 2023 what is the good medicine for trigenimal neuralgia, taking tegretol 600 daily , but have serious stomach discomfort and shoulder / leg pain Health Not Answered yet Sreekumar Asked on - Sep 19, 2023 Health insurance renewal premium increased by 20 % last year and this year also, for senior citizen any advise Money Not Answered yet Sreekumar Asked on - Sep 08, 2023 Thanks for your response. She is a MBBS doctor, 59 years, with tendinosis and tear on shoulder coming and going, not able to do exercise. Lot of anti inflamatory medicines taken. can prp be done for shoulder, have done 4 times earlier also. Is neuritis a contraindication. She has trigeminal neuralgia since 2020, after rct done for teeth. Now on liquid food only for 3 years, gastritis also a problem. please advise Health DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act. © 2024 Rediff.com - Disclaimer - Privacy - Terms of use - Grievances - Feedback Sreekumar Sreekumar Categories Health Money Relationship Career Gurus Dr Radhakrishnan Pillai Rohit Gupta Rajesh Nair Sarvesh Agrawal Ankit Mehra Abhishek Shah Aashish Sood Patrick Dsouza Mayank Rautela R P Yadav See All GURUS

Ans: Sorry, this follow-on question is outside my competancy please.

DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.