I have 200 shares in physical form of old name"Good Value Irrigation Ltd." Name changed to "Vuenow Infratech Ltd" which I have forwarded many times through ICICI Bank for Dematerialize, but they return it back mentioning as belows: "While we are generating the DRN no batch getting failed, as customer data of distinctive no is not uploaded in the NSDL site by the RTA. inform customer to contact RTA regarding this to update the data in NSDL site. Kindly inform me what to do & how to proceed to into demat form. Nihar, Vadodara

Ans: It seems like you're facing a challenging situation regarding the ownership and management of shares purchased jointly with your spouse. Here's a suggested course of action:

Contact the Company: Make another attempt to reach out to the company that issued the new share certificates. Clearly explain the situation and provide documentation, such as marriage certificates and identification documents, to support your request for a correction in the surname on the share certificates.
Legal Advice: If the company remains unresponsive or unwilling to cooperate, consider seeking legal advice from a lawyer specializing in corporate law or securities law. They can assess your situation, provide guidance on your rights as a shareholder, and assist in taking legal action if necessary.
Update Personal Records: Meanwhile, ensure that all personal records, including PAN and Aadhar, are updated to reflect the correct surname. This will help resolve any discrepancies and ensure compliance with regulatory requirements when opening a demat account or conducting other financial transactions.
Explore Alternative Solutions: While pursuing the correction of the surname on the share certificates, explore alternative options for managing the shares. This may include finding a trusted family member or friend who already has a demat account and can hold the shares on your behalf until the surname issue is resolved.
Stay Informed: Keep yourself informed about any developments related to the company and its shares. Monitor communication channels, such as official announcements, shareholder newsletters, or the company's website, to stay updated on any changes or opportunities to address your concerns.
Remember to document all communications and efforts made to resolve the issue, as this may be useful in case of future legal proceedings or disputes. It's essential to approach the situation calmly and persistently while seeking a resolution that aligns with your rights as a shareholder.

Ans: you can escalate this issue to NSDL