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Should I Invest in Gold Now? A Young Professional Seeks Guidance

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Jan 02, 2025

Ramalingam Kalirajan has over 26 years of experience in MF distribution and wealth management. He holds an MBA in Finance from the University of Madras and is a CFP (Certified Financial Planner) credentialed professional. He is the Director of Holistic Investment, a Chennai-based AMFI-registered Mutual Fund Distribution (ARN-4188) and APMI-registered PMS Distribution firm (APRN07386), helping clients build long-term wealth through mutual funds and other investment solutions.... more
Asked by Anonymous - Jan 02, 2025Hindi
Listen
Money

Is this the right time to buy gold? What is the best way to invest in gold to get good returns?

Ans: Gold has always been a preferred asset for Indian investors. It serves as a hedge against inflation and economic uncertainty. The decision to invest in gold depends on your financial goals and portfolio requirements. Let’s explore the timing, benefits, and best ways to invest in gold.

Benefits of Gold as an Investment
Hedge Against Inflation

Gold protects purchasing power during inflationary periods.
It retains value even when currency depreciates.
Portfolio Diversification

Gold provides stability in a diversified portfolio.
It has a low correlation with equity markets, reducing overall risk.
Crisis-Resilient Asset

Gold performs well during global economic or geopolitical crises.
It acts as a safe haven during financial instability.
When Is the Right Time to Buy Gold?
Economic Uncertainty

During global or local financial crises, gold prices tend to rise.
Buy gold when markets are volatile and equity markets are uncertain.
Inflationary Environment

Rising inflation reduces the value of money but increases gold prices.
Use gold to protect your wealth against inflation.
As a Long-Term Strategy

Timing the market for gold is difficult and risky.
Accumulate gold gradually over time instead of making a lump sum purchase.
Best Ways to Invest in Gold
Physical Gold

Includes gold coins, bars, and jewellery.
Physical gold has emotional value but comes with storage and safety concerns.
Gold ETFs

Gold Exchange-Traded Funds are convenient and liquid.
They reflect real-time gold prices but lack active management benefits.
Sovereign Gold Bonds (SGBs)

SGBs offer fixed interest along with gold price appreciation.
They are tax-efficient if held until maturity, but liquidity can be a concern.
Digital Gold

Digital platforms allow you to buy gold online in small amounts.
It eliminates storage issues and allows easy transactions.
Actively Managed Funds with Gold Exposure

Mutual funds with a portion allocated to gold provide diversification.
Actively managed funds perform better than pure gold funds in terms of risk-adjusted returns.
How Much Gold Should You Hold?
Optimal Allocation

Limit gold allocation to 5-10% of your total portfolio.
This ensures diversification without overexposure.
Balanced Approach

Avoid over-reliance on gold as it doesn’t generate regular income.
Focus on balancing growth assets like equity and stability assets like debt.
Tax Implications of Gold Investments
Physical Gold

Gains are taxed as per your income slab if sold before 3 years.
After 3 years, LTCG is taxed at 20% with indexation benefits.
Sovereign Gold Bonds

Interest from SGBs is taxable as per your income slab.
No capital gains tax if held until maturity.
Gold ETFs

Taxed similarly to physical gold gains.
Final Insights
Gold is a valuable addition to any portfolio when used wisely. It is not suitable as a primary growth asset but works well as a stabiliser. Consider your financial goals and diversify investments across asset classes for maximum benefit.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment
DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.
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Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Apr 27, 2024

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Jul 09, 2025

Asked by Anonymous - Jun 30, 2025Hindi
Money
Is it good time to invest in gold etf
Ans: Understanding Gold ETFs and Their Nature
Gold ETFs are paper-based gold investments.

You don’t own physical gold.

You hold digital units that reflect gold’s price.

They are backed by 99.5% pure physical gold.

Traded like stocks in the market.

Units are stored in your demat account.

You can buy or sell easily anytime during market hours.

There are no worries about making charges or purity.

Gold ETFs are a good way to get gold exposure in a simple manner.

What is Driving the Current Demand?
Global tensions increase demand for safe assets like gold.

Inflation fears push investors towards gold.

Currency weakening boosts gold value in rupee terms.

Gold is outperforming many asset classes recently.

Investors are moving money to gold ETFs due to high liquidity.

Institutional buyers are showing large inflows.

Domestic demand for jewellery is low, so ETFs are gaining.

All these are supporting gold ETF inflows at this time.

Evaluating Gold as an Investment
Gold is a store of value, not a compounding asset.

Gold does not give any income like rent or dividends.

It is purely capital appreciation based.

Over long term, it has underperformed equity mutual funds.

Gold rises during economic uncertainty.

But it stagnates during growth and stable phases.

It’s good during market corrections or crisis.

Hence gold must not be the core of your portfolio.

Short-Term View: Is This a Good Time?
Gold prices are near lifetime highs in India.

There has been a sharp run-up in the last 12–15 months.

Retail investors have rushed to gold in last 6 months.

That often signals a correction may come.

Entering now means limited upside short term.

Volatility can hit fresh investors hard.

A phased investment or SIP approach is safer.

Avoid lump sum entry now unless you are rebalancing.

Medium-Term View: What to Expect?
Over 3 to 5 years, gold may continue stable growth.

Gold can protect wealth if equity markets fall.

Central banks are still buying gold heavily.

Global political shifts support gold in the medium term.

However, growth will not be exponential from here.

The base effect will reduce returns as prices have surged.

A 7–10% annual return is a fair expectation.

Use gold to diversify, not dominate the portfolio.

Long-Term View: What’s the Risk?
Over 15–20 years, gold lags behind equity funds.

Equity compounding beats gold appreciation comfortably.

Gold doesn’t create economic output or business profits.

Equity markets reward business growth, gold doesn’t.

Keeping 20% or more in gold limits overall return.

It also misses out on compounding over decades.

Gold is insurance, not investment engine.

So gold must play a limited but strategic role.

Role of Gold ETFs in Your Portfolio
Gold ETF brings liquidity and transparency.

No physical storage issues or theft risk.

Easier to rebalance than physical gold.

Easy to sell and buy in small amounts.

Fits well with other paper-based investments.

Ideal for disciplined, small monthly gold investing.

However, do not treat this as a substitute for retirement planning.

How Much to Invest in Gold ETFs?
Keep gold exposure limited to 5–10% of portfolio.

Gold should be for downside protection only.

Do not increase allocation beyond 10%, even during crises.

If you already hold jewellery, gold ETFs not urgent.

Evaluate total gold exposure before adding more.

Overexposure to gold blocks growth potential.

Why Not Go Beyond 10% in Gold?
Gold will not beat inflation long term alone.

After taxes, the real return can be low.

Gold gives no regular income.

A high allocation may protect capital but not grow it.

You also miss out on equity returns.

Hence, excess gold investment limits long-term financial freedom.

Don’t Confuse Gold ETF with Index Fund
Gold ETFs are not index funds.

Index funds invest in stock indices.

Gold ETFs follow gold price.

Index funds just copy the market passively.

They lack the ability to beat the benchmark.

In contrast, actively managed mutual funds can outperform.

Index funds underperform when market gets volatile.

So, better to prefer actively managed mutual funds.

Gold ETF vs Direct Mutual Funds
Direct mutual funds lack hand-holding.

Investors face trouble during market volatility.

Without expert support, they may panic sell.

Regular funds give access to MFD guidance.

Certified Financial Planner can align funds with your goals.

Direct funds miss out on that service.

That small saving in expense ratio can lead to big losses.

Hence, regular plans with CFP help are a better choice.

Ideal Approach to Start in Gold ETFs
Don’t invest lump sum at this high price.

Start monthly SIP in gold ETF instead.

Fix a monthly amount and continue for 12–18 months.

This smooths out price volatility.

Rebalance once gold crosses 10% of your portfolio.

Sell some units and reinvest in equity or debt funds.

This ensures disciplined investing and risk management.

Tax Treatment of Gold ETFs
Treated like debt mutual funds in taxation.

No equity tax benefits apply here.

Short-Term Capital Gains taxed as per slab.

Long-Term Capital Gains also taxed as per slab.

No indexation benefit available now.

Exit should be planned based on your tax bracket.

Tax efficiency is lower than equity funds.

Alternatives to Gold ETFs
Sovereign Gold Bonds give fixed 2.5% interest.

But they are not easily liquid.

Bonds have long 8-year lock-in period.

Gold jewellery is not ideal due to making charges.

Physical gold also attracts GST on purchase.

Digital gold has safety issues.

Gold ETF remains the most efficient method for small investors.

Avoid These Mistakes While Investing
Don’t buy gold based on price hype.

Don’t invest lump sum at all-time highs.

Don’t use gold as retirement plan.

Don’t ignore asset allocation rules.

Don’t neglect equity and debt funds.

Don’t invest in gold if already holding too much jewellery.

Don’t try to trade in gold ETF daily.

Use gold ETF only for what it’s meant — protection.

Combine Gold ETF with These Investments
Pair gold with actively managed equity mutual funds.

Use hybrid funds for medium-term goals.

Keep emergency fund in liquid funds.

Use PPF for tax-free debt allocation.

SIP in equity mutual funds for long-term goals.

Track performance yearly with your Certified Financial Planner.

This creates a stable, growth-oriented, and balanced portfolio.

Finally
Gold ETFs are good for 5–10% allocation only.

They give inflation protection and risk balancing.

Do not expect high long-term compounding.

Use phased SIP approach to enter now.

Avoid lump sum entry at peak price.

Stay focused on long-term wealth creation.

Prioritise equity mutual funds for major goals.

Work with a Certified Financial Planner to align investments.

Review portfolio yearly and rebalance carefully.

Ensure your gold holdings do not exceed limits.

Gold brings stability. Equity brings growth.

Combine both for a well-rounded financial plan.

Best Regards,
K. Ramalingam, MBA, CFP,
Chief Financial Planner,
www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment

..Read more

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Nov 24, 2025

Money
Is it right time to invest in gold.Could you please suggest me a good Gold Mutual Fund.
Ans: Gold has a strong role in our culture. It gives emotional comfort. It also gives portfolio stability. Gold behaves different from equity and debt. This helps your portfolio stay balanced during tough times. Many Indian families see gold as a safety net.

But gold is not a fixed return tool. Gold does not give interest. Gold moves in cycles. So the right allocation and right expectation is key. You have asked at the right time.

» Is it the right time for gold now
Gold prices move due to many factors. These factors include global stress, inflation, currency weakness, and interest rate shifts. When the world feels fear, gold sees demand. When inflation rises, gold tends to protect value.

Right now, global volatility is still high. Many large economies face slowdowns. Currencies move sharply. Inflation remains sticky in many markets. Central banks also keep buying gold for reserves. These points support gold.

But gold also becomes costly at times. High prices may reduce near-term upside. Yet gold is still useful for long-term balance. Timing gold perfectly is hard for any investor. Even experts struggle.

As a Certified Financial Planner, I see gold as a risk reducer. Not as a profit generator. So the right time is not about today or tomorrow. The right time is when you want stability. If your goal is long-term and you want balance, then it is fine to add gold now in a planned way.

» How much gold makes sense
Too much gold will reduce your growth. Too little gold may reduce stability. Most long-term investors keep 5% to 10% of total wealth in gold. This is a steady range. It helps protect your portfolio during uncertain periods.

Your own risk level can guide you. If you feel nervous about market swings, you can stay closer to 10%. If you are confident and calm, you can stay near 5%. You should not hold more than 10% in most cases. Higher allocation slows long-term wealth building.

» Why gold mutual funds are better than physical gold
Physical gold needs storage. It needs safety. It also has making charges. It may get impurities. Selling physical gold may also reduce returns. So many long-term investors use gold mutual funds.

Gold mutual funds give you easy access. You do not worry about purity. You do not worry about storing it. You can buy small amounts through SIP. You can sell anytime. You also get transparency. You can track NAV.

Gold mutual funds invest in gold instruments. They follow global prices. So they reflect market movement in a clean way. This helps you plan better.

» Why you should avoid direct funds
You asked for a suggestion on a gold mutual fund. Before that, I must explain direct plans. Direct plans look cheaper. But they do not give guidance. They do not give support. They do not give personal strategy. They do not offer handholding.

Direct plans also invite more mistakes. You may enter at wrong times. You may exit early. You may get confused with market noise. These mistakes cost far more than the small cost difference.

Regular plans through a qualified Mutual Fund Distributor with a CFP background give you support. You get guidance for allocation. You get goal clarity. You get review sessions. You get behaviour support when market falls. All these help you avoid loss due to wrong decisions.

Even many investors who use direct plans later shift to regular plans after seeing behaviour mistakes. The support you get through a CFP trained MFD is far more valuable than the small cost gap.

» Why index funds and gold ETFs are not ideal for you
You have not asked about index funds here. But you have asked for a gold mutual fund. Many people mix gold ETFs or index-style gold options with gold mutual funds. So I must explain the disadvantages.

Index-type products follow the market without active thought. They just copy the index. They cannot control risks actively. They cannot handle market shifts. They cannot take advantage of specific opportunities. You get no active guidance.

Index funds also create a sense of “easy and cheap”. But they leave you alone during tough markets. You may panic and exit. You may invest at wrong points. This increases your risk.

For gold ETFs, you also need a demat account. You also see brokerage cost. You may also get lower liquidity compared to units in mutual funds.

Actively managed gold mutual funds through regular plans give clarity, flexibility, and guidance. They help you stay aligned to your long-term purpose.

» How gold mutual funds work
Gold mutual funds invest in gold. They follow global prices. They move similar to international gold prices. When gold rises, these funds rise. When gold falls, these funds fall.

They aim to offer easy access to gold without physical risks. They allow SIP. They allow lumpsum. They allow long-term holding with purity assurance.

Gold mutual funds also remove the need for demat account. They also offer better liquidity. You can redeem fast if needed.

» Short-term behaviour of gold funds
Short-term gold movements can be sharp. Gold may fall even when the world fears. Gold may rise even when markets calm. This is normal. Gold reacts to many global signals at once.

If you enter gold with a short-term view, you may feel confused. You may see ups and downs. This is why gold needs patience.

Short-term charts can distract many investors. But you are not seeking trading. You are seeking long-term safety balance. So you can ignore short-term noise.

» Long-term behaviour of gold funds
Over long years, gold protects value. Gold grows with inflation in the long run. Gold supports portfolios in global stress periods. Gold reduces big falls.

Gold also supports asset mix. Gold improves risk-adjusted returns. Gold may not beat equity in long run. But gold reduces shocks. This helps keep your mind stable. This helps you stay invested in growth assets without panic.

When you hold gold for long periods, it smoothens your experience. This is useful for Indian investors who face both global and local volatility often.

» Tax rules for gold mutual funds
Gold mutual funds follow debt fund taxation. You pay based on your income tax slab. There is no special rate for long-term or short-term. This is fine because gold funds are for balance. They are not for tax advantage.

When you redeem, tax applies on your gain. If you stay long, your tax impact reduces due to compounding benefits. So planning matters more than tax.

» How to enter gold mutual funds
A simple SIP is useful for gold. It avoids timing stress. It helps you buy at different levels. It helps you stay steady.

You can also add lumpsum slowly. You can add over few months. This helps avoid high price entry risk.

Always link your gold allocation to your total portfolio. Do not buy gold based on fear. Buy based on asset balance.

» How to choose a gold mutual fund without naming schemes
Since I must not name any scheme, I will guide you on selection features:

– Choose a fund with steady tracking quality.
– Choose a fund with simple structure.
– Choose a fund that follows global gold prices cleanly.
– Choose a fund with high transparency.
– Choose a fund with stable performance history.
– Choose a fund managed by a reputed fund house.
– Choose through a regular plan via an MFD with CFP background.

These points ensure the fund will reflect gold’s nature well.

» Why regular plan through a CFP-trained MFD is better
You get guidance for allocation. You get help in understanding gold cycles. You get reminders for review. You get behaviour support in panic times. You also stay aligned to long-term goals.

Many investors lose money not due to product. They lose due to behaviour mistakes. Regular plans offer a support system. This reduces mistakes. This increases discipline. This improves long-term outcomes.

» How gold fits into a 360 degree financial plan
Your gold allocation should link with your full picture. Here is a simple 360 degree view:

– You may have equity funds for growth.
– You may have debt funds for stability.
– You add gold funds for crisis protection.
– You review this mix yearly.
– You adjust based on life stage.
– You keep goals at the centre.
– You avoid emotional decisions.
– You avoid unnecessary churn.
– You invest with steady discipline.

This is a healthy long-term plan. Gold acts like a seat belt. You may not feel it daily. But it protects you during sudden shocks.

» When gold funds may not suit you
Gold funds may not suit you if you expect fixed returns. Gold funds may not suit you if you want fast growth. Gold funds may not suit you if you want constant upward movement.

Gold funds work best when you show patience. Gold funds work best when used with clear allocation rules. They are not stand-alone wealth engines. They are balance tools.

» What some investors misunderstand
Many think gold will always rise. That is not true. Gold moves in cycles. It may rise fast in crisis. Then it may stay flat for long. So long-term use is better than short-term bets.

Some think gold replaces equity. That is wrong. Equity builds wealth. Gold protects wealth. Both are needed in right mix.

Some think physical gold is the best. But physical gold has high cost and low purity trust. Gold funds are cleaner and safer for long-term.

» Why now can still be okay for gold
You may worry that prices are high. But gold is not a trading tool. Gold supports your overall plan. So even if prices feel high, long-term use justifies entry.

Gold also moves in global cycles. Global stress is still active. Many central banks may slow interest rate shifts. Inflation stays uneven. This makes gold still relevant.

So entering gold now through SIP or staggered steps is fine. You focus on long-term role, not today’s price.

» Finally
You are thinking very wisely. You are asking before acting. This is a good sign. Gold funds are useful when used in the right proportion. They offer stability. They offer balance. They offer purity. They offer easy access.

Choose a gold mutual fund through a regular plan. Use guidance from an MFD with CFP background. Keep your allocation between 5% and 10%. Use SIP for steady entry. Review yearly. Stay patient. Link to goals.

With this approach, gold will serve you well. It will protect your portfolio during tough phases. It will also help your long-term discipline.

Best Regards,
K. Ramalingam, MBA, CFP,
Chief Financial Planner,
www.holisticinvestment.in

https://www.youtube.com/@HolisticInvestment

..Read more

Latest Questions
Krishna

Krishna Kumar  |424 Answers  |Ask -

Workplace Expert - Answered on Oct 04, 2026

Career
Hi I am Prateek Kumar 20 year old class 12 pass with Biology stream writing this because I feel completely stuck and unable to make any decisions in my career. Overthinking, fear of missing out, fear of regret, procrastination, i have found all these things within myself. I don't understand what my interest is and what my goal is. I am interested in many things I feel like I have potential, but I can't decide what to do. I am unable to accept just one option. I have an interest in many fields: Engineering, Medical (MBBS), Law, Economics, Finance, Business, Politics, Science, History, AI/ML, Data Science, Research, top government jobs, Banking, etc. Because I cannot choose just one thing, I imagine myself in every single option. -Sometimes I feel that today is the era of AI, which has huge scope and good growth.Sometimes - I feel I should go into a career in politics and policymaking.Sometimes -I feel I should enter the field of Economics or Finance for a good salary and growth.Sometimes - I feel I should prepare for top government exams like IAS or IFS for power, respect, and authority. -Sometimes I feel I should choose a law for power and to bring change to the system. -Sometimes I feel I should go into the medical field because I am from the Biology stream and my family wants this too. -I also love writing stories and want to make my own movie because I have very good stories. -Earlier, I even wanted to become a pilot. I keep switching between 'should I do this' or 'should I do that', and I don't know what to do. Time is passing by.Whenever I try to choose one thing, I feel like I am missing out on everything else. I feel like the other option is the perfect one. Because of this perfectionism, I cannot make any decision. People say, 'Do what you are interested in.' But I am interested in so many things, how do I choose just one? As a boy from a middle-class family, I have imagined very big dreams. I feel I have the potential to achieve them, but a lack of direction, laziness, and overthinking are stopping me.I feel completely stuck. It has been 1.5 years since I passed Class 12, and I have still not taken admission anywhere. No one understands my situation. Many people tell me to just pursue graduation from a local college. But there are no good colleges here; you don't even have to attend classes daily. I won't get a real college environment, I won't be able to explore anything, and I won't enjoy college life. Taking admission here means either preparing for a government job or just getting a degree for the sake of a name. Most importantly, I don't even know which course I should actually pursue. I am trying very hard to figure things out, but I cannot reach a decision. Please help me. There is no psychologist near me, and my family will not take me to one either. I do not understand if I should change my stream or stick to it. Should I switch from Biology to Math or not? Before taking any decision, I overthink so much and feel terrified. It feels like my entire life depends on this single decision. Through YouTube and the internet, I have noticed patterns within myself like overthinking, procrastination, some signs of ADHD (not confirmed), fear of regret, fear of making a wrong decision, FOMO, and having multiple interests. Please help me and show me the right way to get out of this problem and choose the right direction. Also, please tell me how I can make my own decision."
Ans: Dear Prateek

Please note you have articulated your question and also given the answer.

Imagine you driving a car and you come to a crossroads. Now you have to decide either to go left, right, straight or take a U turn. Any decision is based upon the destination where you want to go. Even if you are simply wandering, yet you cannot stop at the crossroads, you must decide which turn to take. Or else you will miss on EVERYTHING that is there on the left, right, straight or even U turn.

Now by taking left definitely you will miss on somethings on right or straight or even from the road you travelled. But if you don't take a turn then you will miss on EVERYTHING that is there in a particular turn.

A good doctor can also be a good painter or a good engineer can also play guitar. However a good piano player cannot be a good lawyer unless and until he or she has learnt law and practised it in the court of law.

Expertise in professional filed comes through education and practise.

So, take up any profession that you want to, decide by asking a simple question, what is it that you would continue doing if there was no fame or fortune or power. What will you do just for the sake of doing it. start pursuing that field.

Home is built on a strong foundation but interior of drawing room we can change it even mix and match. So build one rock solid foundation by choosing a particular field of profession and explore other areas as intrest or hobbies.

All the best

Regards
KK

...Read more

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Oct 03, 2026

Money
In 2023 came across a scheme by indusind bank which stated give a deposit of Rs 5 lakh get a medium locker free. Initially the bank staff used to missell the con cept by telling gullible clients that a free medium locker will be then people would give deposit of Rs 5 lakh Infact the scheme is locker rent free for 1st year then 75c/o discount I gave Rs 5 lakh but the locker was not given on writing mails to backend team was told take a small locker later ir was scaled up to 2 i said won't suit me give 1 medium Later on the branch head on behest of DBM said take a insurance plan will give you a large locker rent free. Wen i said scheme is for medium & tommorow if you are transferred it will be a problem for me as the new branch head will ask for full rent he said will tell him not to do Under duress & pressure i went for the offer took the plan on realising i have been fooled i called the custcare of icici life ins for return of policy under free look period they in turn informed the bank agent who passed on the info to branch head who persuaded me to keep the policy i had to keep quiet. I was made to visit several times then told loc ker not there lateron was told searching vacant locker in other branch will give you there thinking this offer will be refused i said ok that also didn't happen Again i called custcare was told sent a mail i did still no reply lateron was told your mail id is not registered with us first hence mails not considered. Then i completed this formality sent them a fresh mail for policy cancellarion was told free look period over hence request can't be entertained Went to the branch office in B-1 janakpuri delhi wrote mails but of no avail i stopped paying further premiums. Got several mails SMS asking me to give bank + personal details for moneyback i said it's a missell case want policy premium paid refund was denied by icici stating freelook period over. The bank backend team of indusind was of no help either. The seniors at bikhajicama place office of indusbank also didn't help me out. This year on insistence i sent them my details but was told imoroper so moneyback can't be processed another mischeif by bank seniors I highlighted this issue with bank seniors + ins company but all in vain nobody paid heed As my details were incomplete my cashback after initial display was given of 1 year the 2 nd year moneyback is unpaid. As this is a clearcut case of missell by indus ind bank vikaspuri branch seniors the icici company agents are not responsible in any way they acted on behest of branch seniors Kindly look into the matter help me out by getting pending cashback + the initial first premium paid amount The indusbank branch senior staff & the com pany officials must be reprimanded for their misseeds as mine is not an isolate case there are others also suffering at these people hands Thanking you Deepak verma
Ans: The key issue is not simply non-allotment of a locker. It is the alleged linking of a banking facility with an insurance purchase, followed by repeated assurances and difficulty in getting the promised benefit.

If the facts are supported by documents, this should be treated as a formal mis-selling and deficiency-of-service grievance.

» Keep the two issues separate

There appear to be two connected but separate matters:

– The promised medium/large locker facility against the banking relationship.

– The insurance policy that you say was purchased only because of pressure and assurances from branch officials.

This distinction is important. The insurance company may take the position that the policy was issued after completion of its own proposal and free-look process. Your grievance against the bank, however, can separately concern what was represented to you by its employees and whether the insurance purchase was induced by a promise relating to the locker.

» Build a proper documentary record

Please collect and preserve:

– Original advertisement/circular or written communication regarding the Rs.5 lakh deposit and locker facility.

– Deposit/account records showing when the Rs.5 lakh was placed.

– All emails exchanged with the branch, backend team and senior officials.

– SMS messages and other communications relating to the locker.

– Insurance proposal form, policy document, premium receipts and cancellation correspondence.

– Your emails requesting cancellation during the free-look period.

– Any complaint numbers generated by the bank or insurance company.

– Communications concerning the later cashback/moneyback facility.

– Details of the branch officials who made the representations, as far as available.

– A chronological record of every important visit and conversation.

The chronology you have already provided is useful. Put it into a simple date-wise This can make your grievance much stronger.

» The free-look argument needs careful examination

The insurance company may focus only on whether your cancellation request was received within the applicable free-look period.

Therefore, the important question is not merely:

“Did I cancel after the free-look period?”

It is also:

“Did I attempt to cancel within the free-look period, and was that attempt prevented, delayed or interfered with because of the conduct of the bank staff?”

If you have evidence of an earlier call, email, complaint or other communication, preserve it carefully.

If the first cancellation request was actually made within the applicable period, but the matter was subsequently delayed because you were persuaded by the branch officials to continue with the policy, that fact should be clearly highlighted in your grievance.

» Do not make the insurance company the only target

Based on your narration, your primary grievance appears to be against the bank officials who allegedly represented that purchasing an insurance policy would result in a larger locker being provided.

So your complaint should clearly state:

– What was originally promised.

– What actually happened.

– What the branch officials subsequently offered.

– Why you purchased the insurance policy.

– When you first tried to cancel it.

– What response you received.

– How the matter continued thereafter.

This gives the matter a much clearer structure than simply asking for a refund of the insurance premium.

» Escalate through the formal grievance mechanism

Since you have already approached branch officials and senior bank personnel, the next step should be a properly documented complaint through the bank's formal grievance/redressal mechanism.

Similarly, raise a separate written grievance with the insurer regarding the insurance policy.

Do not depend only on telephone conversations. Written complaints with acknowledgement are much more useful.

If the bank does not resolve the grievance after exhausting its internal complaint process, you can consider approaching the RBI's complaint mechanism, subject to the applicable eligibility and jurisdiction.

For the insurance-related grievance, the insurer's internal grievance mechanism should first be exhausted, followed by the applicable insurance grievance redressal route if the matter remains unresolved.

» About the pending cashback

This needs separate verification.

If the cashback was contractually payable under the insurance policy and you have satisfied the applicable conditions, ask the insurer to provide a written reason for withholding the second year's amount.

Ask them to specify:

– The exact policy condition under which payment was stopped.

– Which customer detail was allegedly incomplete or incorrect.

– When you were informed about this deficiency.

– What documents are required to rectify it.

– Whether the first year's payment was made under the same conditions.

This forces the matter to move from verbal explanations to a specific contractual response.

» Be careful about the remedy you demand

I would not make only a general request that the officials be reprimanded.

Your complaint should first seek specific relief:

– Payment of any legitimate pending cashback.

– Review of the premium paid, considering the alleged inducement and the circumstances in which the policy was purchased.

– Written explanation from the bank regarding the locker representations.

– Written explanation regarding the role of the branch officials.

– Appropriate compensation/redressal, if supported by the facts and applicable grievance mechanism.

Disciplinary action against employees is ultimately for the institution or regulator to decide based on the findings. Your complaint will be stronger if it concentrates on facts, evidence and the specific financial loss suffered.

» 360-degree assessment

From an investment professional and AMFI-Registered MFD perspective, I would also suggest one broader lesson.

Banking products, insurance products and investment products have different purposes. A customer should not be pushed into an insurance policy merely because another banking facility is being discussed.

Whenever a bank employee links one product with another benefit, ask for the offer in writing before making any payment or signing any proposal.

In your case, the most important thing now is not to lose hope. You have a detailed sequence of events, and that can be converted into a strong documentary grievance.

» Finally

Your case should be presented as a documented sequence of alleged mis-selling, inducement, failure to provide the promised banking facility, attempted cancellation of the insurance policy, and subsequent non-payment of the claimed cashback.

Avoid emotional or very strong allegations unless you have documentary evidence supporting them. Use words such as “represented”, “assured”, “alleged”, “requested”, “refused” and “not provided”. This makes the complaint more precise and credible.

Best Regards,

K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in

https://www.linkedin.com/in/ramalingamcfp/

...Read more

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Oct 03, 2026

Money
I have purchased jeevan saral policy Rs 4083 per month for 15 years in Oct 2011 at the age of 52 years. What will be the maturity amount. Thanks
Ans: The exact maturity amount cannot be determined from the monthly premium alone. For Jeevan Saral, the entry age, policy term, maturity sum assured and applicable Loyalty Addition are important.

» Your policy details

You have mentioned:

– Entry age: 52 years
– Policy commencement: October 2011
– Monthly premium: Rs.4,083
– Premium-paying term: 15 years
– Expected maturity: around October 2026

Jeevan Saral provides maturity benefit based on the applicable Maturity Sum Assured, along with Loyalty Addition, if applicable.

» Why I cannot give an exact figure

For Jeevan Saral, the maturity benefit is not simply the total premiums paid.

The applicable Maturity Sum Assured depends on the policy details, including the entry age and policy term. Loyalty Addition, if applicable, is also added at maturity.

Therefore, giving you one exact maturity figure based only on Rs.4,083 monthly premium could be misleading.

» What you should check

Please look at your original policy bond and give me these 4 details:

– Plan No.

– Policy term.

– Sum Assured / Maturity Sum Assured.

– Date of maturity.

You can also upload a photo or PDF of the first page of the policy bond after hiding your policy number, address and other personal details.

Once you provide these details, I can help you work out the likely maturity amount, including the applicable Loyalty Addition, as far as the available policy information permits.

Since your policy is reaching maturity now, I would also suggest obtaining the maturity quotation directly from LIC before making any decision about reinvestment.

Best Regards,

K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in
https://www.linkedin.com/in/ramalingamcfp/

...Read more

Krishna

Krishna Kumar  |424 Answers  |Ask -

Workplace Expert - Answered on Oct 01, 2026

Asked by Anonymous - Oct 01, 2026
Career
I am not from English medium background, so sometimes I am not very confident while speaking English in office meetings. I know what I want to explain, but while speaking I take little more time to make the sentence properly. Many times, before I complete my point, someone interrupts or starts speaking, and then I lose my flow and become more nervous. After that I start speaking fast because I feel I have to finish quickly. I don’t think people are intentionally ignoring me, but this happens quite often and it makes me feel that maybe my communication is not strong enough. How can I speak more confidently and clearly in meetings, especially in English, without sounding too aggressive or feeling that I have to rush through my point?
Ans: Hello

Very relevant question, thanks for asking.

Firstly let me tell you from the way you have written and structured this question actually shows that you have very good command over the English language, so compliments to to you.

Please note English is not our mother tongue so we will have some difficulty in the flow and fluency, however speaking fluent (read fast) English no way reflects our understanding of the subject or depth of our thinking. Rather at times speaking fast can make us sound shallow.

What I would suggest is be confident in your command over English, speak in your natural and normal speed and when someone interrupts you, stop and say politely, please let me complete my point and I will be open to listening to your views as well. When you say this you will see that people will stop interrupting you.

Be polite, yet firm. Be assertive not aggressive.

Hope this helps, wish you all the best.

Warm Regards
KK

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DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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