Hi Sir, I am retired now. I have worked with 3 companies. This question is on PF. My second company that I worked had a PF Trust and my contributions were going to this trust while I was in that company. When I left this company and joined the 3rd company , they transferred the PF amount to my 3rd company's PF a/c. Now when I am retired, I am receiving the family pension from PF office. When I checked, I found out that eventhough the 2nd company has transferred my PF amount, my experience years there has not been counted for calculating the family pension by the PF office. Now the PF office is asking for Annexure K from the 2nd company, but the 2nd company when I approached, were not able to give Annexure-K. They are quiet in spite of several reminders. How do I go about getting this information or is there any alternative to update the PF office about my experience in the 2nd company?
Ans: You have done the right thing by checking how your pensionable service was calculated. Many people only check whether the PF money was transferred. But in your case, the more important issue is whether the service history relating to the second employer was also properly carried forward.
» Why This Problem May Have Happened
– Your second employer maintained its PF through an exempted PF Trust.
– When you left, the accumulated PF balance was transferred to your third employers PF account.
– But transfer of the PF money and transfer/recording of pensionable service are not exactly the same thing.
– It appears that the money reached the next account, but the service details for your second employment were not properly reflected in the pension records.
– As a result, the PF office may have calculated your pension without considering those years.
This can materially reduce your monthly pension, so it is worth pursuing.
» Why the PF Office Is Asking for Annexure K
Annexure K is an important transfer
It normally contains details relating to the transfer of your PF account and service information, such as:
– Previous employment/account details.
– Transfer details.
– PF accumulation information.
– Service details relevant to the transfer.
– Other information required for continuity of records.
In your case, the PF office probably wants Annexure K as evidence that your service with the second company should be linked with the later employment.
» First Check Whether Annexure K Is Already Available
Before depending only on your old employer, check whether the document is already available in the PF system.
If your transfer was processed through the present online system and your account is linked to UAN, Annexure K may be available through the member portal under the relevant online services/document section.
But if this was an older transfer involving an exempted trust, the record may not be available online.
So check both:
– Your online PF records/UAN portal.
– The PF office which handled the transfer.
» Do Not Depend Only on the Second Company
Since the company has remained silent despite several reminders, I would suggest moving from informal follow-ups to documented communication.
Write formally to:
– HR department.
– Payroll/PF department.
– Trustees or administrators of the PF Trust.
– Companys official grievance/compliance contact, if available.
Clearly mention that Annexure K/service-transfer information is required by the PF office for correction of your pensionable service.
Attach the PF offices communication asking for Annexure K.
Ask for a written response even if they are unable to issue the
This written trail can become useful later.
» Ask the PF Office to Trace the Transfer Records
Since the PF amount was actually transferred from the second company to the third company, there should normally be some documentary trail of that transfer.
Ask the PF office to check:
– Transfer-in records.
– Previous PF account number.
– Pension contribution/service history.
– Transfer claim details.
– Records received from the exempted trust.
– Date and amount of transfer.
– Any service details accompanying the original transfer.
If the transfer is visible in the receiving PF account, that itself is useful supporting evidence that there was a previous employment relationship and PF membership.
But remember, proof of money transfer alone may not be sufficient to establish the exact pensionable service. The service dates and pension contribution history are also important.
» Collect Alternative Evidence of Your Service
If Annexure K cannot be obtained immediately, build a complete documentary record of your second employment.
Keep copies of:
– Appointment letter.
– Relieving letter.
– Experience certificate.
– Salary slips.
– Old PF statements.
– PF Trust statements.
– PF account number.
– Transfer application/acknowledgement.
– Evidence showing the amount transferred to the third company PF account.
– Form 16 or old income-tax records, if available.
– Joining and relieving dates.
– Any correspondence with the PF Trust.
– Bank records, if relevant.
These documents may not automatically replace Annexure K. But together, they can support your request for verification and correction of the service record.
» Pension Service Is the Main Issue, Not Just PF Balance
This distinction is very important.
Your objective now is not to prove only that the second employer transferred a certain amount.
You need to establish:
– That you were an eligible member during that employment.
– Your date of joining.
– Your date of leaving.
– Your eligible pensionable service.
– Whether the required pension contributions/service details were accounted for during that period.
That is what can ultimately affect your pension calculation.
» Raise a Formal Grievance
If the employer continues to remain silent, raise a grievance through the official PF grievance mechanism.
In the grievance, explain the entire sequence clearly:
– You worked with three employers.
– The second employer maintained an exempted PF Trust.
– On leaving, your PF accumulation was transferred to the third employers PF account.
– You have now retired and started receiving pension.
– The second employers service period has apparently not been included.
– The PF office has asked for Annexure K.
– The previous employer/PF Trust is not providing it despite repeated requests.
– You are requesting verification of the historical transfer and correction of pensionable service.
Attach whatever supporting documents the grievance system permits.
Most importantly, preserve the grievance number and all replies.
» Consider a Written Representation to the PF Office
Along with the online grievance, submit a written representation to the concerned PF office.
Ask specifically for:
– Verification of your service with the second employer.
– Verification of the historical PF transfer.
– Updating of eligible pensionable service.
– Recalculation of pension, if the omitted service is established.
– Payment of any consequential pension arrears, if legally due after revision.
Get an acknowledgement for the representation.
Verbal discussions at the counter are difficult to prove later. Written communication is much stronger.
» If the Employer Still Does Not Cooperate
If repeated written requests and the PF grievance process do not solve the matter, you can escalate it to the higher PF authorities.
For an exempted establishment, the PF authorities still have an important supervisory role.
You can also consider filing an RTI application with the concerned PF office seeking the records available with them relating to:
– Your transfer from the second employer.
– Transfer-in details.
– Service history received.
– Pension contribution/service details available in their records.
– Documents received from the exempted PF Trust during the transfer.
An RTI cannot create a document which does not exist. But it can be useful in finding out what records the PF office already has.
» Do Not Accept a Lower Pension Without Checking
Since pension is a recurring monthly payment, even an apparently small difference can matter over many retirement years.
Therefore, if your second-company service was genuinely eligible but omitted only because of incomplete transfer records, it makes sense to pursue correction properly.
At the same time, employment experience and pensionable service are not always identical. Working for the company for a certain number of years does not automatically mean every month will qualify as pensionable service.
The PF office needs to verify the actual eligible service.
» Final Insights
Your first priority should be to establish the missing service period, not merely the PF amount transferred.
– Check whether Annexure K is already available in your online PF records.
– Send a formal written request to the second company and its PF Trust rather than relying only on reminders.
– Ask the PF office to trace its old transfer-in and service records.
– Submit alternative employment and PF documents supporting your service period.
– Raise a formal PF grievance if the employer is not cooperating.
– Consider RTI for tracing records held by the PF authorities.
– Once the missing eligible service is established, request correction of your pensionable service and recalculation of pension, including eligible arrears if applicable.
You have already identified the key mismatch. That itself is important. Now the focus should be on creating a clear documentary trail and getting the PF authorities to formally verify the missing service.
Best Regards,
K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in
https://www.linkedin.com/in/ramalingamcfp/