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Ramalingam

Ramalingam Kalirajan  |7831 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on May 09, 2024

Ramalingam Kalirajan has over 23 years of experience in mutual funds and financial planning.
He has an MBA in finance from the University of Madras and is a certified financial planner.
He is the director and chief financial planner at Holistic Investment, a Chennai-based firm that offers financial planning and wealth management advice.... more
tanveer Question by tanveer on Mar 28, 2024Hindi
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how to complaint against this organisation they have cheated me by opening institutional account of tradin

Ans: Here's how you can complain against the organization that allegedly opened an institutional trading account for you without your consent:

1. File a Complaint with the Broker:

Start by directly contacting the broker's customer care department. Lodge a formal complaint about the unauthorized opening of an institutional account.
Request them to rectify the situation and close the account immediately.
Keep a record of your complaint, including the date, time, and reference number (if provided).
2. Approach Regulatory Bodies:

If the broker doesn't address your complaint satisfactorily, you can escalate it to the Securities and Exchange Board of India (SEBI). SEBI is the regulatory body for the Indian stock market.
You can file a complaint online on the SEBI SCORES portal (https://scores.gov.in/) or by post/email.
SEBI will investigate your complaint and take necessary action against the broker if they find any wrongdoing.
3. Stock Exchange Grievance Redressal Mechanism:

If the broker is a member of a stock exchange (NSE or BSE), you can also file a complaint with their grievance redressal mechanism.
Each exchange has a dedicated portal for filing complaints.
4. Legal Action:

As a last resort, you can consider legal action against the broker. This might be a more complex and time-consuming route, so consulting a lawyer specializing in financial matters is recommended.
Documents to Keep Handy:

Any communication you had with the broker regarding the account opening (emails, SMS, call recordings, etc.)
Account opening documents (if you have any)
Proof of your identity and residence
Remember:

Act promptly. The sooner you file a complaint, the better the chances of resolving the issue effectively.
Keep detailed records of all your communication and actions taken.
By following these steps, you can take action against the organization and potentially get the unauthorized account closed.

Best Regards,
K. Ramalingam, MBA, CFP,
Chief Financial Planner,
www.holisticinvestment.in
DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.
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Mutual Funds, Financial Planning Expert - Answered on May 26, 2024

Asked by Anonymous - Oct 31, 2023Hindi
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I had PF account under UAN number A1 in organisation A. I switched to organisation B and they created UAN B1. I raised transfer request from A1 to B1. Organisation A1 sent me annexure K saying pf is transferred. I then sent this to pf office saying plz send my amount to organisation B1. They say amount is transferred. B1 says they never received the amount. I raised this to pf department and now I am revolving between the two since 3 years. Now my UAN A1 shows no amount but UAN B1 does not show amount credited. How do I tackle this and get my money back?
Ans: Resolving PF Transfer Issues: A Step-by-Step Guide
Dealing with PF transfer issues can be frustrating, but with patience and persistence, we can work towards resolving the situation. Here’s a step-by-step guide to help you tackle this challenge effectively.

Assessing the Situation
Review Documentation

Verify all documents related to the PF transfer, including Annexure K and communication with both organizations and the PF office.
Check UAN Portal

Log in to the UAN portal to verify the status of both UAN A1 and UAN B1.
Contacting Concerned Parties
Organization A1

Reach out to organization A1 and request detailed information regarding the PF transfer status from their end.
Organization B1

Similarly, contact organization B1 and inquire about any updates or correspondence received regarding the PF transfer.
PF Office

Follow up with the PF office regarding the status of the transfer. Provide them with all relevant documents and communication details for their reference.
Escalating the Issue
Grievance Redressal Mechanism

If you encounter challenges in resolving the issue through regular channels, consider escalating the matter through the PF grievance redressal mechanism.
Online Grievance Portal

Lodge a formal complaint through the online grievance portal provided by the Employees' Provident Fund Organization (EPFO). Provide comprehensive details of the issue and attach relevant documents for reference.
Seeking Legal Assistance
Consulting Legal Experts

If the issue remains unresolved despite your efforts, consider seeking assistance from legal experts specializing in PF matters. They can provide valuable insights and guidance on further courses of action.
Legal Recourse

Explore the possibility of taking legal recourse to address the issue, especially if there are discrepancies or delays beyond reasonable timelines.
Maintaining Communication
Regular Follow-Ups

Maintain regular communication with all relevant parties involved in the PF transfer process. Follow up via email, phone calls, or in-person meetings to ensure continuous progress.
Documenting Communication

Keep detailed records of all communication exchanges, including dates, content, and outcomes. These records serve as crucial evidence in case of any disputes or escalations.
Ensuring Resolution
Persistence

Stay persistent and determined in your efforts to resolve the issue. Persistence often pays off when dealing with complex administrative processes.
Patience

While navigating through the resolution process, practice patience and remain optimistic about achieving a favorable outcome. These situations may take time to resolve, but perseverance is key.
Conclusion
Resolving PF transfer issues requires a systematic approach, effective communication, and perseverance. By following the steps outlined above and seeking appropriate assistance when needed, you can navigate through the challenges and eventually secure the transfer of your PF amount successfully.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in

..Read more

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Hi Anu I am a married woman with a very supportive husband and daughter. For last 10 years I am having an affair with a colleague and things are pretty well between us. Both of us have found the comfort and requisite from each other which we missed in married life and it saved our respective marriage though none of our family are aware of it. We balanced this till now effectively. Recently I got an opportunity within the company which is very lucrative and will enhance my career goals altogether however, for this I have to shift to another state. Now , my bf is very upset on this as it means he will not be able to meet me as we do every day. My husband and Daughter is fine with my shifting however my parents who are old are also apprehensive since I am the only child and do take care of them. My husband has assured to support them in absence of me and I have full confidence on him. All throughout my life I have focused on my professional career and have worked towards that and now when I got this opportunity I am emotionally unstable and unable to take the decision. My dilemma is surrounding various aspects. 1- Don’t want to leave my BF as he is my strength. 2- My parents are old and since I being the only child,they ae 3- If I could not perform in the new role then? 4- The daily hardship that I have to take over in a new place as my husband will not shift. 5- Remuneration wise not as such however if you say power then yes. Learning – knowledge enhancement and career upliftment - yes very much. 6- Current role will not grow much however stability as of now do exists. Can you help me to take the decision ?
Ans: Dear Nibedita,
What is important to you and what helps you grow professionally and personally must be looked at? Constraints are always going to play a role BUT working around it may help you make a decision. If professionally you are going to grow into the role and for this you need to work around things for the time being, then you must do just that. But in all this, do factor that you have a daughter who is still young and will need your presence a lot; physically and emotionally.
Now, how you work this with your BF is something that is between the two of you; but it's not power or money BUT how you grow in your new role.
Also, talk to your family and come to an arrangement whereby they also become your pillar of strength and support. You will then be able to come to a viable decision.

All the best!
Anu Krishna
Mind Coach|NLP Trainer|Author
Drop in: www.unfear.io
Reach me: Facebook: anukrish07/ AND LinkedIn: anukrishna-joyofserving/

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DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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