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One of the reasons for non-issue of refund is mismatch of data available with income tax department and amount shown in ITR. Therefore, it is advisable to check Annual Information Statement (AIS) from Compliance Portal [option available under “Pending Actions” at income tax portal] and make sure that all the transactions appearing in the AIS are correctly shown in ITR.
In case AIS shows any transactions which are not carried out by you or wrong information is appearing you can file feedback at the portal. Also check refund status at https://tin.tin.nsdl.com/oltas/refund-status-pan.html just to make sure that refund has not failed in bank processing system.
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