Dear Sir, I have not able to file return for AY 2022-2023.But I have deposit due tax of AY 2022-2023 through clear tax.com which they are showing during filing return but found afterwards that i don't have any tax liability of AY 2022-2023 after seeing my FORM no. 16. My company deducted 13000 & deposited to Income tax authority. when i consult for refund of amount from Clear tax .com. They replied that we have given money to Income tax authority & it is showing in your account. we cannot refund the money. My bank account is debited with Rs20000. what can i do now. please advice. if you have any mobile no. or email id please share. Thanks & Regards, Manish Kumar Kharagpur West Bengal.

Ans: As per income tax circular 9/2015 for CONDONATION OF DELAY IN FILING REFUND, The Principal Commissioners of Income-tax/Commissioners of Income-tax (Pr.CsIT/CsIT) shall be vested with the powers of acceptance/rejection of such applications/claims if the amount of such claims is not more than Rs.10 lakhs for any one assessment year.

Power of acceptance/rejection of the application will be subject to satisfaction that it is the case of genuine hardship on merits and necessary inquiry in made to ascertain the correctness of claim.

Ans: Dear Anonymous,

I understand your concern and the stress that such situations can cause. Mistakes in tax filings can have repercussions, and it's essential to address them promptly.

Regarding the notice from the IT department, the fact that you've received a notice means that the department has identified a discrepancy in your filings. The grievance filed with the Assessing Officer (AO) by ClearTax is a step in the right direction. The AO is responsible for assessing and reassessing income, and they have the authority to rectify any mistakes.

Given that you have evidence of the mistake and its rectification, there's a good chance that the AO will consider your grievance. However, the process might take some time, and there's no guarantee of the outcome. It's essential to keep all communication and documentation related to this issue handy.

As for getting your money back, if the AO acknowledges the mistake and rectifies it, you might be eligible for a refund. However, if the AO determines that the tax is rightfully due, you might have to pay the amount.

I hope this situation gets resolved in your favor soon. Remember, it's essential to stay proactive and keep pushing for a resolution.

Warm regards.

Ans: Many taxpayers are not able to claim refunds mainly due to 2 reasons

(1) Outstanding Tax Demand
(2) Issue in crediting refund in given bank account

Please check at income tax portal if any income tax demand is outstanding, check if bank accounts are properly validated. For Bank account validation, income tax department has asked to check following in news tab dated 13th Sep 2023.

Check Bank A/c validation Status For Refund.

Has your bank merged with another bank?

Has your bank branch changed?

Has your bank account number changed?

Has Your name in Bank Account changed?

Has your bank account closed or become inactive?

Has IFSC Code of your bank account changed?

IF YES….

You need to Update/ Revalidate your Bank A/c details on e-filing portal.

To update/revalidate your bank account details, login to: https://eportal.incometax.gov.in > Profile > My bank Accounts > Click on three vertical dots > Choose Revalidate>make required changes in data for updating details > Click on Validate button.

For adding a new bank account, login to https://eportal.incometax.gov.in > Profile > My bank Accounts > Add bank account > fill the required details > Click on Validate button.

After some time, you can check the status of bank account Validation.

Once the Status of Bank account changes to Validated, don’t forget to nominate it for refund by enabling the ‘Nominate for Refund’ button.

If the bank account validation has failed, you can remove that bank account by clicking on the three vertical dots on “My bank accounts” screen.

Please ensure that only those bank accounts, which are linked with PAN should be validated and nominated for refund. Refund cannot be credited to Bank A/c not linked with PAN.

For more info: Watch the video ‘How to pre-validate your bank account’ -https://youtu.be/2ie86mHNeyc

For Any further assistance you may reach our helpdesk contact numbers mentioned at https://www.incometax.gov.in/iec/foportal/latest-news

Ans: Please check if bank account is validated and available for refund (not restricted). Also check if any old demand is outstanding and return is processed with refund.