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Should I appeal the misrepresented return on premium for my home loan insurance?

Milind

Milind Vadjikar  |1086 Answers  |Ask -

Insurance, Stocks, MF, PF Expert - Answered on Nov 26, 2024

Milind Vadjikar is an independent MF distributor registered with Association of Mutual Funds in India (AMFI) and a retirement financial planning advisor registered with Pension Fund Regulatory and Development Authority (PFRDA).
He has a mechanical engineering degree from Government Engineering College, Sambhajinagar, and an MBA in international business from the Symbiosis Institute of Business Management, Pune.
With over 16 years of experience in stock investments, and over six year experience in investment guidance and support, he believes that balanced asset allocation and goal-focused disciplined investing is the key to achieving investor goals.... more
Asked by Anonymous - Nov 26, 2024Hindi
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I took home loan from HDFC of 10 years duration in May 2023. I told them that i will be able repay the loan in few months as i was planning to sell one plot of mine. Bank employee offered insurance on home loan with return of premium scheme telling me that as soon as you repay the loan all of the premium will be returned. I was old customer so i trusted her and took insurance. Later i came to know that no refund on that policy if you surrender in one year and 60 percent deduction after 02 years. My mistake that i overlooked freelook peroid and rate of return of premium in the documents. I have repaid my whole loan and woll be completing my policy tenure of 02 years in Apr 2025. What should i do to get maximum return of the premium and should i appeal to the higher authorities about the lie told by the employee or i accept the return and sit and regret my decision? Need your valuable advice

Ans: Hello;

You may register a grievance with ombudsman of the lender stating the facts of the matter clearly.

It is upto the discretion of lender's grievance management leadership to take appropriate view of this matter and decide suitably.

Because legally it will always boil down to, you have signed up for the policy after going through all the terms and conditions and also didn't reckon that anything is wrong during the free look up period so no discussion unless you manage to get a video clip of your conversation with the bank employee, which I believe is almost impossible.

Best wishes;
DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.
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I have bought a Health Insurance for My family 2+1 on Aug 23 with a 25Lacs covering from Reliance General Insurance Co. This Policy is port from Niva Bhupa which i had taken in 2021. I come to know some one from my surrounding is that the Reliance is not settling claims Properly and full. This policy is taken for 2year. Can u Suggest me
Ans: I understand you're concerned about Reliance General settling claims properly. It's good to be aware! Here's how we can approach this:

Claim Settlement Ratio (CSR) Check: Every insurance company has a CSR, a public record showing the percentage of claims they settle. You can check Reliance General's CSR online to see their historical performance.

Policy Review: Review your policy documents carefully. Understand the terms and exclusions related to claim settlements. If something seems unclear, reach out to Reliance General for clarification.

Network Hospitals: Using network hospitals within your policy can streamline the claim settlement process.

Remember, a single experience doesn't represent the entire picture. However, your concern is valid. Let's not worry, we can assess further!

You did well porting your policy! Health insurance is crucial, and you've taken a great step for your family.

Moving forward: If you'd like a more in-depth analysis of your health insurance options, consider consulting a Certified Financial Planner (CFP). They can assess your specific needs and recommend the best plan based on your family's requirements.

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I took houseing loan at axis bank with25 years repayment term and covered life insurance for the loan amount. But i closed said loan with in 28 months.shall i get back proposanate insurance premium paid by me.
Ans: Understanding the Insurance Premium Refund Process

When you close a housing loan early, you might wonder about getting back the insurance premium. The insurance you bought covered the loan term. Now, let's explore if you can get a refund for the insurance premium paid.

Nature of Loan Insurance

Loan insurance safeguards the lender and your family. If something happens to you, the insurance pays off the loan. It’s a crucial element in securing financial stability. But when you repay the loan early, the scenario changes.

Terms and Conditions of Insurance Policies

Insurance policies come with specific terms and conditions. These conditions dictate the refund policy. Usually, insurers have clauses about refunding premiums if the loan is closed early. Reading these terms is essential to know your entitlement.

Pro-rata Refunds

Some insurance companies offer a pro-rata refund. This means you get a refund based on the remaining term of the policy. For instance, if your loan was for 25 years and you closed it in 28 months, you might get a refund for the unused period. This could be a significant amount, given the long-term nature of your original policy.

Administrative Fees and Charges

Be aware of administrative fees and charges. Insurance companies might deduct these fees from your refund. This can affect the total amount you receive back. Ensure you understand these potential deductions by reviewing your policy documents or speaking with your insurance provider.

Communication with Your Insurance Provider

To initiate the refund process, contact your insurance provider. They will guide you through the steps needed to process your refund. Having all your loan and insurance documents handy will streamline this communication.

Importance of Documenting Communication

Keep records of all communications with your insurance provider. Emails, letters, and call logs are crucial. This documentation can be useful if there are disputes or delays in processing your refund.

Insurance Policy Alternatives Post Loan Closure

After closing your loan, you might still need insurance coverage. Reassessing your insurance needs is wise. A Certified Financial Planner can help you determine the best coverage to protect your financial interests moving forward.

Reinvestment of Refund

If you receive a refund, consider how to use it wisely. Consulting with a Certified Financial Planner can provide insights. They can guide you on reinvesting the money in mutual funds or other beneficial financial products.

Common Misconceptions about Insurance Refunds

Many people believe that closing a loan guarantees a refund of the insurance premium. This is not always the case. The refund depends on the specific terms of your insurance policy. Understanding these nuances can save you from unrealistic expectations.

Assessing the Financial Impact

Evaluate the financial impact of closing your loan and getting an insurance refund. This analysis helps in understanding the overall benefit. You might find that the refund can be a valuable addition to your financial planning strategy.

Potential Delays in Refund Processing

Be prepared for possible delays in the refund process. Insurance companies have their procedures and timelines. Staying patient and following up regularly can ensure a smoother process.

Appreciating the Value of Insurance

Even though you might get a refund, it’s crucial to appreciate the value insurance provided while your loan was active. It offered peace of mind and financial security, which is invaluable.

Conclusion

Closing your loan early and seeking a refund on your insurance premium is a prudent financial move. Understanding the terms, communicating effectively with your provider, and planning the use of your refund are essential steps. Consulting with a Certified Financial Planner can further enhance your financial strategy.

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Milind Vadjikar  |1086 Answers  |Ask -

Insurance, Stocks, MF, PF Expert - Answered on Sep 17, 2024

Asked by Anonymous - Sep 17, 2024Hindi
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Sir, I had invested in HDFC Sanchay Plus in Long-Term Income Plan. It was a insurance and regular income plan for a period of 30 years. I paid up for five years as mandated by the policy. The pay out would commence from 7th year annually upto 30 years. The principal amount would be paid on completion of 30th year of enrollment. I appears the return of investment was less than 5% and diminishes further with time. I decided to withdraw from the scheme however the HDFC Life is deducting a huge sum from the invested amount. I requested to atleast return the principal amount invested without any add-on. But HDFC Life is referring to the policy clause and declining to return the invested amount. How can I retrieve the invested amount in this scenario. Thanking you in anticipation.
Ans: Most of the people make this mistake of considering insurance coupled with investment as good combination. The fact that insurance regulator allows insurance companies to use words such as "Guaranteed", "Assured" which entice gullible investors, makes things more difficult.

Endowment or money back policies never yield return over 5 to 6%.

Even ULIP policy returns above a threshold will now be subject to long term capital gain tax apart from fund management, policy administration and other heavy charges during first 5 years.

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Asked by Anonymous - Mar 04, 2025
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I have a cousin brother (21 years). He is 5 years elder than me. His father & my father are own brothers. His father is also 5 years elder than my father. I am concerned about something. My cousin brother always orders my mother (40 years old) for such things who nobody wants to do. She obeys him always quietly without any hesitation. Like if he ask her to bath twice or thrice in a day, then she will bath thrice in a day. If he ask her to dance, then she will dance also. If he ask her to press his legs, then she will press his legs. If he ask her to not to eat anything, then she will not eat anything. She is totally behaving like his slave. I told about it to my father. He ignored my words & called it rubbish. I asked my mother why she is behaving like this, but she doesn't answer. I asked my cousin brother why is he doing like this & why is my mother obeying his words, he said it's none of my business. Can you please help & tell what's going on ??
Ans: Dear Anonymous,
It is kind of strange to see your mother act like this around him. This is definitely not something usual or causal and there is something deeper than what you can see or understand.
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She's your daughter; certainly you can talk to her about your concerns, right? And when she shares, do make sure that you LISTEN first. As parents, you can be concerned and be quick to judge the person that she has chosen to marry. But when you do that, you are only going to push her further away from you. Let her share her side first and then present your side of concerns...request her to think about it and have another discussion a few weeks later.
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Hi, my name is Dhruv, I have been married for 13 years. It was love marriage. We dont have any kids, though we tried but due to medical complications, we could not have a child. After a point of time, we both accepted the situation and moved on. Since last 3-4 years, slowly we have been drifting apart, though we are together but the love, feeling of togetherness has gone, we talk only about our regular lives, household chores, relatives etc but never about US. That feeling of being loved, even we don't hug each other anymore. Though we do care for each other but its not love anymore. Recently I met someone through work and somehow felt a connect with her, I could talk about things which I'm not able to talk with my wife. She make me feel that I'm still important and now I always think about her, want to be with her, talk to her. Though it makes me guilty also as somewhere in my heart I still love my wife and want to make it work. I am torn between what is right and what is wrong. If I think about myself, my happiness and t it hurts my wife, am I selfish or should I restrict my feelings, please advise way out
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The easiest way to feel better when a relationship is failing is to get into another one. Searching for what you want in the original relationship cannot be found anywhere else; so giving into that temptation is only going to make things more confusing.
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Archana Deshpande  |103 Answers  |Ask -

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Hi Mam, Hope you are doing well. I am very worried about my son who is now 12.5 years old and studying in 7th standard in a very reputed school. Since childhood, he has no interest in studies, unless we doesn't seat in front of him, he doesn't study. Every teacher from his kindergarten days upto now has the same complaint that he is doesn't pay attention in class and the result is he doesn't get good marks in the exam. When we scold him for studies, he does it for that particular time only and then get back to his non-interest mode again and start to run from studies. He will play video games, goes to play around with his friends, he will find some or the other reason for not doing studies or homework. The irony is that he is not interested in any sports or any other kind of activities. In every summer holidays, we make him to join some sports or music classes, but there also he doesn't show interest and do things just for the sake of showing. From last year, we have started sending him to tuitions also, but no change in attitude. This year we have found a teacher of his reputed school who is retired and taking tuitions, we are sending him to her and she is charging a big amount for tuitions. please guide how can we change his attitude and make him more serious in any activity he does as he doesn't have interest in anything (we have observed doing everything we can).
Ans: Hello Sunil!!

I am doing great, thank you for asking, God bless you!

I can totally understand when you say you are worried.

Your son is 12.5, he will soon be a teenager. There will be different challenges, I want you to read up on parenting a teenager and be ready to handle him well.

The problem as I see it is that everyone of you, his teachers included have made studies like a burden for him.... and subjected the young child to a lot of anxiety, he just wants to run away form it....
"Every teacher from his kindergarten days upto now has the same complaint that he is doesn't pay attention in class".... this statement of yours... it is the teacher's duty to ensure the child listens to him/her, how can she start labeling a child like this. From a young age your son has been conditioned to believe that he is not not good in studies, he doesn't focus and he doesn't sit in one place. All my sympathies are with your son...every child comes with immense potential and it's our duty as parents and teachers to nurture the child.

The following is what I propose so that we bring him back to loving to learn ( not score marks, that should never be the barometer)-
1. Love your child the way he is now
2. Give him lot of positive strokes
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4. choose a teacher, who can get along with him and help him develop a positive attitude towards studies and life in general
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If you can connect with me, I can help him. Have had many a students in this kind situation.
This is my website..
https://transformme.co.in/

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DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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