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Hi
I had used the services of ClearTax to file my tax returns for the financial year 2021-22. ClearTax had appointed a CA to be by point of contact and to file my taxes. Everything was going smooth and they had sent me the final filings (ITR-3) for me to approve and pay off the tax. I paid the tax and gave the go ahead to file my returns. They filed my returns on 31st July2022 and then I noticed by mistake the CA had filled someone else's returns (ITR - 1) with all wrong numbers also using in the old tax regime. I immediately got his attention and he said that it was busy time and by mistake he attached someone else's filings to mine. He immediately corrected the mistake on 2nd August and filed mine with the right details. I asked him multiple times if it will be a problem to which he clearly said nothing to worry.
Fast-forward to February 2023 and I got a notice from IT department that since I had submitted my filings in old tax regime as on 31st July I have pay 85K + additional tax. I have taken up to the clear tax team and they are making us run around in circles. Now the latest is the clear tax team has filled a grievance with the AO.
My questions is any chance that it will be reversed as along clear tax team has been saying its not our fault don't worry everything will be ok. They are just making us run around. Do you think I will get my money back
Ans: Dear Anonymous,
I understand your concern and the stress that such situations can cause. Mistakes in tax filings can have repercussions, and it's essential to address them promptly.
Regarding the notice from the IT department, the fact that you've received a notice means that the department has identified a discrepancy in your filings. The grievance filed with the Assessing Officer (AO) by ClearTax is a step in the right direction. The AO is responsible for assessing and reassessing income, and they have the authority to rectify any mistakes.
Given that you have evidence of the mistake and its rectification, there's a good chance that the AO will consider your grievance. However, the process might take some time, and there's no guarantee of the outcome. It's essential to keep all communication and documentation related to this issue handy.
As for getting your money back, if the AO acknowledges the mistake and rectifies it, you might be eligible for a refund. However, if the AO determines that the tax is rightfully due, you might have to pay the amount.
I hope this situation gets resolved in your favor soon. Remember, it's essential to stay proactive and keep pushing for a resolution.
Warm regards.