I received a demand notice after processing the ITR of Rs 2,000 for the FY 2019-20. I complied with the demand and paid the said amount immediately.
The amount paid is reflected in the Form 26 in the FY 19-20 i.e. FY for which demand is raised. Still said outstanding demand is showing in my IT account and fetching the interest, as well refund of Rs 1000 for the FY i.e. 2021-22 adjusted against the said outstanding demand and now the outstanding amount is Rs 1000 plus interest despite the amount being paid immediately.
I raised the grievances in the IT portal several times but nothing happened. I need your advice in this regard.
Ans: Once you make the payment, you have to provide details of the challan at income tax portal. After login, you have to provide response in outstanding demand tab, by selecting option “agree with demand”. Below that, you find new option “Yes, already paid and Challan has CIN”.
Provide details of challan in given box. If demand does not delete with reasonable time, you can send request for the same through CPGRAM.