I filed and e-verified my IT return (ITR-1) on 18th September 2021 but it still hasn't got processed. Should I wait or raise a grievance? Is it possible that the IT return has got stuck due to a technical glitch in the new portal?
Ans: Usually, the IT department takes 20-45 days to process the ITR which is e- verified.
In your case if it was processed you are supposed to get an intimation from the IT department. Now there can be situations where ITR is not processed due to some irregularities or errors in the income tax returns.
If you have not received any intimation from the IT Department and your ITR remains unprocessed, then you can raise the grievance for ITR not processed. To raise the grievance, you can login to your e-filing portal, go to the 'e-Nivaran' tab and click on 'Submit Grievance' option.
Now you can choose the options from the same and submit it. You will receive an ID for the request submitted and you can use this for future reference.
You can check the grievance status form the portal.
