I need to get my bike repaired at a nearby garage because I met with a minor accident while I was travelling to work. I need this done fast. Since the local garage is not on the partner list of my insurer, will I be eligible to file a claim?
Ans: You should first intimate the claim to your insurance company, get the damaged vehicle surveyed by the surveyor, and then submit the required documents for the claim process. If you get your vehicle repaired at the partner workshops of the insurance company, you will get cashless facility, that is, you will not need to pay out of your own pocket after repair. However, if the vehicle is repaired at other workshops, you will have to make the full payment first and then the insurance company will reimburse you after you have submitted all the required documents.
Please ensure that you get the damage surveyed by the surveyor appointed by the insurance company before starting repair work.