I worked 9year 5 month 29 days and I withdraw epfo amount fully but not eps amount afterwards i worked with another UAN for 6years .my age is at present 60years I applied for merging the old UAN to recent UAN twice but rejected because of zero epf balance .I want my only service history to be added to new UAN what action i will do please give glue

Ans: You have a strong reason to pursue this because your issue is not really about transferring an EPF balance. Your main requirement is to carry forward your old pensionable service. Since you say the EPS amount was not withdrawn, the earlier service history can be very important for your pension eligibility.

» Your Two Employment Periods Need to Be Looked at Together

From the details given:

– First employment: about 9 years and 5 months of service.

– You withdrew the EPF balance after leaving.

– You say you did not withdraw the EPS benefit.

– Later you worked for another 6 years under a different UAN.

– You are now 60 years old.

The important question is whether your earlier EPS membership/service remained preserved after the EPF withdrawal.

If yes, linking that earlier eligible service with your later 6-year service could potentially take your total eligible pensionable service beyond the minimum requirement for monthly pension.

That makes this worth following up properly.

» Zero EPF Balance Is Causing the Wrong Type of Transfer Problem

Your transfer requests appear to have been rejected because your old EPF balance is zero.

That makes sense from the systems point of view because there may be no EPF money left to transfer.

But your requirement is different.

You need the old pensionable service history to be carried forward.

EPFO itself recognises that pension benefits depend on eligible service and pensionable wages. The EPS amount is not normally transferred from one account to another like the EPF balance. What matters is transfer/recognition of the past service history.

So repeatedly filing the same online EPF balance-transfer request may keep producing the same rejection.

» First Confirm Whether You Ever Withdrew the EPS Benefit

This is critical.

You mentioned that you withdrew EPF fully but did not withdraw EPS.

Please verify this from your old records rather than relying only on memory.

Check whether you ever received:

– EPS withdrawal benefit, or

– A Scheme Certificate preserving the old service.

If the pension benefit was also withdrawn when you left the first employment, the position can be very different.

If only EPF was withdrawn and the EPS service was preserved, you have a much stronger case for adding the earlier eligible service.

» Scheme Certificate Can Be Very Important

If you were issued a Scheme Certificate after leaving the earlier employment, locate the original

A Scheme Certificate is specifically useful for preserving previous pensionable service so that it can be considered along with future eligible service.

If you have it, this may significantly simplify the issue.

If you do not have one, ask the concerned PF office to check whether one was issued or whether your earlier EPS service continues to exist in their records.

» Annexure K Can Help Establish Your Service History

Annexure K is also important in transfer cases because it contains details such as:

– Previous and present member details.

– Date of joining.

– Date of exit.

– Employment details.

– Service history.

– PF transfer details.

EPFO has now also provided a facility for members to download Annexure K for eligible transfer cases from the Member Portal.

Check the relevant claim/transfer history under your old and current records to see whether Annexure K is available.

If an old transfer was never completed, however, the document may not be available online.

» Approach the PF Office for Service-History Correction

Since two online transfer attempts have already failed for the same reason, I would now move to a written service-history request.

Visit the concerned PF office and explain clearly:

– You had an earlier UAN/member account.

– You completed about 9 years and 5 months of service.

– You withdrew the EPF balance.

– You did not withdraw the EPS benefit, as per your records.

– You subsequently completed another 6 years under another UAN.

– You are now 60.

– Your transfer requests are getting rejected because the old EPF balance is zero.

– You are not asking for transfer of EPF money.

– You are requesting verification and carry-forward of the earlier eligible EPS service for pension purposes.

That last point is very important.

» Take Complete Supporting Documents

Carry copies of:

– Both UAN numbers.

– Old and new PF member IDs.

– Aadhaar.

– PAN.

– Old PF passbook/statement.

– New PF passbook.

– Old employment joining and relieving documents.

– Old EPF settlement details.

– Proof showing what exactly was withdrawn.

– Scheme Certificate, if available.

– Annexure K, if available.

– Service history from both UANs.

– Rejection messages for your two transfer applications.

– Bank statement showing the old PF settlement, if available.

Keep originals with you but normally submit copies unless originals are specifically requested.

» Raise a Formal Grievance

If the PF office does not correct the service history, raise a formal grievance through the EPFO grievance system.

Do not write only:

"Please merge my two UANs."

That may again be interpreted as a normal EPF transfer request.

Instead clearly explain that the old EPF balance has already been withdrawn and is zero, but the EPS benefit was not withdrawn. Therefore, you are requesting verification and transfer/recognition of the old pensionable service under the present member record for pension calculation.

Attach the two transfer rejection records and available evidence of your old service.

» Your Age Makes This More Urgent

You are already 60.

So I would not spend more months repeatedly submitting the same online transfer request.

If your combined eligible service qualifies you for monthly pension, you should get the service issue resolved and then proceed with the pension claim.

For members who have completed the required eligible service and crossed the pension age, the monthly pension claim is generally made through Form 10D.

But first, your earlier service needs to be properly established.

» One Important Caution About Your 9 Years 5 Months 29 Days

Do not assume that the first service will automatically be treated as a particular rounded number of years.

Pensionable service has specific rules for determining eligible service, including treatment of fractions of service.

Also, employment duration and EPS-eligible service may not always be exactly the same.

Therefore, let the PF office confirm the recognised service period from contribution records.

The good part is that you have another 6 years of subsequent employment. If both periods are eligible and can be combined, the overall pension position could be substantially different from treating only your latest 6 years.

» Final Insights

I would suggest that you stop trying to transfer the zero EPF balance again.

Your actual problem is the missing EPS service history.

– First verify that you did not withdraw the EPS benefit from your earlier employment.

– Check whether you have an old Scheme Certificate.

– Check whether Annexure K/service history is available.

– Take both UANs and all supporting records to the concerned PF office.

– Give a written request specifically for recognition/carry-forward of the earlier EPS service.

– Attach both rejected transfer claims to show why the normal online route is not working.

– If the issue is not resolved, raise a formal grievance specifically mentioning "EPS service history", rather than merely asking for UAN merger.

– Once the combined eligible service is confirmed, proceed with your monthly pension claim as applicable.

At age 60, this should be treated as a pension-service correction matter rather than a simple PF balance-transfer matter. That distinction may help you get the case to the right officer.

Best Regards,

K. Ramalingam, MBA, CFP,

AMFI-Registered MFD – ARN 4188

www.holisticinvestment.in

https://www.linkedin.com/in/ramalingamcfp/