Sir i deposit 60000 in FSPL AITR APP And now profit showing 1 91000 they ask service charge 20% 38000 to withdraw my money, i joined in Sarthi Plan please guide me

Ans: no, it s not legal

Ans: You have done the right thing by checking this before sending any further money.

The SEBI registration number quoted in the earlier question, INZ000328134, is associated with Finsol Securities Private Limited. The important point is not only whether the entity is registered, but whether the person, WhatsApp group, website or platform dealing with you is genuinely acting through the registered entity and following the proper process.

» About the previous user

I cannot provide you with the personal details, identity, contact number, email ID or other private information of the anonymous user who posted that question.

The question was posted anonymously, and it would not be appropriate to try to identify or contact that person through private information.

You can refer to the publicly available question and answer itself. More importantly, your own case should be handled independently, based on your documents and transaction records.

» Your immediate priority

If you are also being asked to pay a "service fee", "release fee", "withdrawal fee", "tax", "security deposit" or similar amount before your own money can be withdrawn, I would be very cautious.

Do not send any further money merely because somebody tells you that paying this amount will release your existing funds.

Ask them in writing to provide:

– Your UCC / client code.

– Your complete account opening and KYC documents.

– Your ledger statement.

– Contract notes for all trades.

– Details of securities actually held in your demat account.

– Mutual fund transaction statements directly from the relevant mutual fund / registrar.

– A proper written explanation for the withdrawal restriction.

– The exact agreement or tariff document under which the additional fee is being demanded.

Keep screenshots of WhatsApp conversations, payment requests, bank details, receipts, portal balances and all emails.

Do not delete anything.

» Very important verification

The registration number alone does not prove that the particular WhatsApp person, website or payment account you are dealing with is genuine.

Therefore, compare the following very carefully:

– Legal name on your documents.

– SEBI registration number.

– Exchange membership details.

– CDSL / NSDL demat details.

– Bank account into which you paid money.

– Name of the beneficiary on that bank account.

– Email domain used by the person dealing with you.

– Website/app through which you were asked to transact.

– Your actual UCC and demat account.

Any mismatch deserves immediate attention.

» Mutual fund money

I would also correct one part of the earlier answer you quoted.

It is too broad to say that mutual fund redemption proceeds can never pass through an intermediary in any circumstance. The exact process depends on how the investment was made and the intermediary arrangement.

But you should be able to independently verify the mutual fund units and transactions through the appropriate official records.

Do not rely only on a balance shown inside a private portal.

Ask for your actual mutual fund folio numbers and transaction statements. Verify that the units genuinely exist in your name.

Similarly, for shares, check your actual demat holdings independently rather than relying only on the trading portal balance.

» If you have already paid money

If you have already transferred money and are now unable to withdraw it, please do not make another payment simply to "unlock" the account.

Prepare one folder containing:

– All payment proofs.

– Bank statements.

– Screenshots of the portal.

– WhatsApp chats.

– Names and mobile numbers of people who contacted you.

– Email communications.

– UCC/client account details.

– Contract notes and statements, if any.

– Mutual fund statements, if any.

– The demand for the additional service/release fee.

This documentation will be very useful when making a formal complaint.

» SEBI complaint route

SEBI's SCORES system allows investors to lodge complaints against SEBI-registered intermediaries.

Generally, you should first approach the concerned entity through its grievance mechanism and ask for a written response.

There is also a distinction between a genuine grievance against a registered intermediary and a situation where somebody may be misusing the name or registration of a genuine intermediary.

If you suspect that an unauthorised person or platform is collecting money by using the name of a registered entity, mention this clearly in your complaint.

» Do this before making the complaint

Write to the broker's official compliance/grievance contact and ask for a written response.

Do not depend only on the WhatsApp person who is handling your account.

Ask them to confirm:

– Whether you have a valid client/UCC account.

– Whether the money you deposited is reflected in your client ledger.

– Whether the securities shown in your portal are actually held in your demat account.

– Why withdrawal is restricted.

– The contractual or regulatory basis for any additional payment demanded.

Keep a copy of your complaint and their response.

» If you want to contact the previous questioner

Unfortunately, I cannot give you the anonymous user's personal details.

But you do not need that person's experience to establish what has happened in your case. Your own bank records, demat statement, mutual fund statement, UCC, contract notes and communications will provide much stronger evidence.

SEBI also provides investor grievance and helpline facilities which you can use to clarify the appropriate complaint route.

» Final Insights

The fact that Finsol Securities has a SEBI registration does not, by itself, establish that every person, WhatsApp group, payment account or website using the Finsol name is authorised.

So please do not panic, but also do not send additional money merely because you are told that it is necessary for withdrawal.

If you give me the following details from your case, with PAN, account numbers, mobile numbers and other personal information removed:

– How much you deposited.

– How you deposited it and whose bank account received it.

– What investment was shown in the portal.

– Whether you have received a UCC.

– Whether you have a demat statement.

– Whether you have contract notes.

– What amount they are asking you to pay now.

– The exact reason they gave for the payment.

– Whether you can see the securities in your actual demat account.

I can help you assess the situation step-by-step and prepare a proper complaint representation.

Best Regards,

K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in
https://www.linkedin.com/in/ramalingamcfp/