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Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Aug 01, 2025

Ramalingam Kalirajan has over 26 years of experience in MF distribution and wealth management. He holds an MBA in Finance from the University of Madras and is a CFP (Certified Financial Planner) credentialed professional. He is the Director of Holistic Investment, a Chennai-based AMFI-registered Mutual Fund Distribution (ARN-4188) and APMI-registered PMS Distribution firm (APRN07386), helping clients build long-term wealth through mutual funds and other investment solutions.... more
Asked by Anonymous - Jul 15, 2025Hindi
Money

am 65 year old with a monthly pension of Rs 99000/- to be increased by minimum Rs 5000/- every year. I have Rs 30 Lakh in SCSS, Rs 15 Lakh in PMVVY, Rs 25 lakh RBI bonds, Rs 3 lakh in FD, Rs 10 Lakh in Stocks (current value Rs 30 lakh), Rs 4 lakh in MF with Rs 10000pm SIP in a Flexi Fund and in PPF of Rs 12 lakh. I live in my own house and have a plot also. Wife is working with monthly salary of 1.10 lakh but retiring in October 2025 (meager pension around Rs 4000 from EPF) after retirement. She has Rs 56 Lakh in PPF, Rs 17 lakh in EPF, Rs 20 Lakh RBI bonds, Rs 15 Lakh in FDs (will mature in October at the time of retirement), has jiwan shanti policy ( annuity of Rs 15700/- to start from next month). We both are covered under CGHS for health purposes. Monthly expenses are about Rs 1.20 lakh including Income Tax. Children are well settled and not dependent on us. Mother 87 years is pensioner so also not dependent on us. My periodic major liabilities are Rs 5 lakh every five years for house maintenance, Rs 5 lakh every 2 years to visit children Abroad. kindly suggest to modify my portfolio.

Ans: – You’ve managed your money thoughtfully.
– Your income sources are reliable and well-diversified.
– Your pension, wife’s salary, and investment corpus are quite solid.
– Owning your house and plot adds to your financial safety.
– Health insurance through CGHS reduces a major retirement risk.

++Pension Income is Stable and Growing

– Rs 99,000 monthly pension with annual rise is a great anchor.
– This is inflation-beating to some extent.
– Wife’s annuity of Rs 15,700 adds to future income.
– After her retirement, income will reduce, but won’t fall sharply.
– Joint income till October 2025 is around Rs 2.2 lakh/month.
– Post-retirement income will be Rs 1.2 lakh/month approx.
– This matches your expenses well.

++Expenses and Future Needs Well-Mapped

– Current monthly expenses of Rs 1.20 lakh are within your budget.
– You’ve rightly included income tax in expenses.
– Major expenses like house upkeep and foreign travel are periodic and known.
– Rs 5 lakh every 2–5 years is not alarming considering your surplus.
– No dependent children or parents reduces pressure.
– You’ve built safety margins in your plan.

++Short-Term Allocation – Too Much in Low-Yield Options

– SCSS, PMVVY, RBI Bonds, and FDs total around Rs 108 lakh.
– These are ultra-safe, but give low post-tax returns.
– These don’t grow much after adjusting for inflation.
– Since you don’t need the full income from them, returns can be improved.
– Keeping emergency corpus of Rs 15–20 lakh in SCSS/FDs is good.
– Beyond this, surplus should shift to moderate growth assets.

++Equity Allocation – Adequate, But Needs Rebalancing

– Rs 10 lakh invested, grown to Rs 30 lakh in stocks is excellent.
– It shows your risk-taking worked well in the past.
– Equity exposure is about 15–18% of total portfolio.
– This is suitable for your age and profile.
– But direct stocks carry more risk and need active review.
– Consider slowly trimming stocks to move part into mutual funds.
– This gives professional management and diversification.

++Mutual Fund SIP – Good Start, But Scope to Increase

– Rs 10,000/month in a Flexi-cap fund is a good strategy.
– This can handle market ups and downs better.
– You may increase SIP to Rs 15,000–20,000/month based on surplus.
– Long-term equity mutual funds offer tax-efficiency and growth.
– Don't use direct funds as they lack regular monitoring.
– Regular plans through Certified Financial Planner give disciplined advice.
– The fee is built-in, and worth it for active management.

++Wife’s Portfolio – Strong, but Post-Retirement Shift Needed

– Her PPF of Rs 56 lakh is a good long-term safe asset.
– But this is fully illiquid and slow-growing post maturity.
– EPF corpus of Rs 17 lakh is useful after October 2025.
– Her Rs 15 lakh FD maturing next year should be reallocated.
– Instead of reinvesting into another FD, split it as follows:

Keep Rs 5 lakh in sweep-in FD or liquid fund

Put Rs 5 lakh in short-duration debt fund

Invest Rs 5 lakh in conservative hybrid MF
– Her RBI Bonds can be held till maturity.

++Avoid Annuities for Future Investments

– You already have one annuity (Jeevan Shanti) starting.
– Avoid investing more in annuity plans.
– They lock funds and offer poor returns after taxes.
– They also lack flexibility.
– Mutual funds are more liquid and tax-efficient.

++Real Estate – Hold, but Don’t Add More

– You own a house and a plot.
– This gives you security and potential value.
– Avoid investing more in property.
– Real estate lacks liquidity and yields poorly post-tax.
– No need to sell now unless you face a major shortfall.
– But don’t increase allocation further.

++Insurance Policies – Review for Returns and Relevance

– You have not mentioned any traditional LIC, ULIP, or endowment plans.
– If any such policies exist, evaluate them carefully.
– These often give low returns and are not suitable at your age.
– If any exist, consider surrendering and reallocating.
– Move funds to mutual funds for better growth.

++Asset Allocation – Current vs Suggested

– Currently, about 70–75% of your portfolio is in fixed income.
– About 15% in equity (stocks + mutual funds).
– About 10% in PPF.
– Ideal mix could be:

60% Fixed income (PPF, SCSS, RBI Bonds, Liquid Funds)

30% Equity MFs (Flexi-cap, Large & Midcap, Balanced Advantage)

10% Gold or International fund for diversification
– This gives a blend of safety, growth, and liquidity.

++Tax Planning – Post-Retirement Focus

– Interest from SCSS, PMVVY, FDs is fully taxable.
– Mutual funds offer better post-tax returns.
– Long-term capital gains above Rs 1.25 lakh are taxed at 12.5%.
– Short-term gains from equity MFs taxed at 20%.
– Debt fund gains taxed at slab rate.
– Plan redemptions to reduce tax impact.
– Avoid bulk withdrawals. Use SWP (Systematic Withdrawal Plan).

++Emergency and Contingency Planning

– Emergency corpus of Rs 20 lakh is ideal for your stage.
– Keep Rs 10 lakh in SCSS or Liquid Funds.
– Keep Rs 10 lakh in sweep-in FD or Arbitrage fund.
– Do not park too much idle cash.
– Ensure joint holding and nominations on all accounts.

++Post-October 2025 – Adjust Cash Flow

– Wife’s salary will stop after October 2025.
– Pension + annuity + MF SWP + bond interest will continue.
– Reduce exposure to FDs post maturity.
– Use mutual fund SWP to generate monthly income of Rs 25,000–30,000.
– This will reduce tax and keep capital growing.

++Estate and Legacy Planning

– Your children are independent.
– Create a Will to allocate assets clearly.
– Avoid future family disputes.
– Add nominees on all investments.
– Register Will if needed.
– Keep one executor informed.

++Gold Allocation – Missing but Useful

– You can add Rs 5–7 lakh in sovereign gold bonds.
– Gold adds stability in uncertain times.
– It works well as an inflation hedge.
– No physical gold is needed.
– Buy in small tranches via online mode.

++Avoid Index Funds and ETFs

– These just mimic the market passively.
– They don't protect downside in market falls.
– Actively managed funds adapt to market changes.
– Good fund managers can outperform index over time.
– Index funds lack defensive rebalancing.
– You need active management in retirement phase.

++Why Not Direct Mutual Funds

– Direct plans give higher returns only if you manage yourself.
– Without a Certified Financial Planner, it leads to poor rebalancing.
– Regular plans give access to expert reviews and changes.
– Retirement phase needs discipline, not cost-cutting.
– You pay 0.5–1% more but get better outcomes.
– Your goal is not saving cost, but saving capital.

++SWP Strategy – Ideal for You

– Use SWP from mutual funds to generate steady income.
– It is tax-efficient.
– You can start with Rs 25,000/month after wife’s retirement.
– Use balanced advantage and large-cap funds for SWP.
– This keeps capital safe and gives decent returns.

++Don’t Depend on Annuity for Inflation Needs

– Annuities don’t grow.
– Once fixed, annuity amount won’t increase.
– They may fail to beat inflation over time.
– Use MF SWP for better inflation-adjusted income.

++Finally

– Your financial foundation is very strong.
– With minor realignments, it will become future-ready.
– Shift from low-yield FDs and bonds to flexible mutual funds.
– Increase equity exposure slowly for long-term inflation protection.
– Use SWP from MFs after October 2025 to support income.
– Ensure legal and nomination structure is updated.
– Avoid annuities, direct funds, and index investments.

Best Regards,
K. Ramalingam, MBA, CFP,
Chief Financial Planner,
www.holisticinvestment.in
https://www.youtube.com/@HolisticInvestment
DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Users are advised to pursue the information provided by the rediffGURU only as a source of information to be as a point of reference and to rely on their own judgement when making a decision.
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Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Jun 20, 2024

Asked by Anonymous - Jun 20, 2024Hindi
Money
Hello Sir, I am 49 and my Wife is 48. We have a total Net take home of Rs. Rs 2 Lakh/Month. We have combined corpus of around 1 Cr invested in MF, 5 lakh in Stocks, 55 lakh in PF, 20 lakh in NPS, 28 lakh in PPF/SSA. SIP of 39K per Month (mainly in direct equity Funds) with separate VPF Contribution of 17K (my Wife) apart from Yearly contribution in NPS/PPF. Our Annual Expenses are around 7-8 Lakh with around 9 lakh in Bank Accounts. I have a term insurance of 1.5 Cr currently with No loan. We need money for my daughter’s PG studies in 3 years (50 Lakh) and marriage in 10 years (50-70 lakh) , and my Son’s UG Education in 7 Years (30-50 Lakh). We hope to save 3 Cr for our retirement. Please suggest if we need to invest more or carry on with the current investment (with some changes).Thanks.
Ans: First, thank you for sharing your financial details. It’s great to see your commitment to securing your family’s future. Here’s a detailed analysis of your financial situation and investment strategy.

Current Financial Situation
Your monthly net take-home income is Rs 2 lakh. You and your wife have diligently saved and invested in various instruments, which is commendable.

Mutual Funds: Rs 1 crore
Stocks: Rs 5 lakh
Provident Fund (PF): Rs 55 lakh
National Pension System (NPS): Rs 20 lakh
Public Provident Fund (PPF)/ Sukanya Samriddhi Account (SSA): Rs 28 lakh
SIP: Rs 39,000 per month
Voluntary Provident Fund (VPF): Rs 17,000 per month
Bank Accounts: Rs 9 lakh
Annual Expenses: Rs 7-8 lakh
Term Insurance: Rs 1.5 crore
Future Financial Goals
Daughter’s Postgraduate Studies: Rs 50 lakh in 3 years
Daughter’s Marriage: Rs 50-70 lakh in 10 years
Son’s Undergraduate Education: Rs 30-50 lakh in 7 years
Retirement Corpus: Rs 3 crore
Savings and Investment Assessment
Mutual Funds
You have Rs 1 crore invested in mutual funds, with SIPs of Rs 39,000 per month. While investing in direct funds can save on commissions, regular funds through a certified financial planner (CFP) can offer better guidance and performance.

Disadvantages of Direct Funds:

Lack of professional guidance
Higher risk due to lack of diversified advice
Time-consuming to manage and monitor
Advantages of Regular Funds:

Expert management
Better diversification
Regular review and rebalancing by professionals
Stocks
Your investment in stocks stands at Rs 5 lakh. Direct equity can be volatile and requires constant monitoring. Given your financial goals, focusing more on mutual funds with a proven track record might be more beneficial.

Provident Fund and Voluntary Provident Fund
You have a significant amount in PF (Rs 55 lakh) and contribute Rs 17,000 monthly in VPF. PF offers a safe and steady return, suitable for long-term security.

National Pension System (NPS)
NPS is a good retirement savings option with tax benefits. However, you may need to review the asset allocation to ensure it aligns with your risk tolerance and retirement goals.

Public Provident Fund / Sukanya Samriddhi Account
Your investments in PPF/SSA (Rs 28 lakh) are excellent for long-term goals due to their tax benefits and steady returns.

Bank Accounts
You have Rs 9 lakh in bank accounts, which is good for liquidity and emergency funds.

Term Insurance
Your term insurance of Rs 1.5 crore is crucial for protecting your family’s future. Ensure the coverage is adequate considering inflation and your family’s lifestyle needs.

Financial Goals Strategy
Daughter’s Postgraduate Studies (3 years)
You need Rs 50 lakh in 3 years. Short-term goals should focus on low-risk investments.

Recommendation: Invest in short-term debt funds or fixed deposits. This ensures capital protection with moderate returns.
Son’s Undergraduate Education (7 years)
You need Rs 30-50 lakh in 7 years. Medium-term goals can tolerate moderate risk.

Recommendation: Invest in a balanced mix of equity and debt mutual funds. This offers growth potential with some stability.
Daughter’s Marriage (10 years)
You need Rs 50-70 lakh in 10 years. Long-term goals can afford higher risk for better returns.

Recommendation: Invest in equity mutual funds and consider systematic withdrawal plans (SWPs) closer to the goal. This strategy balances growth and risk.
Retirement Corpus (Rs 3 crore)
You aim for Rs 3 crore for retirement. You already have substantial investments towards this goal.

Recommendation: Continue with your current SIPs, VPF, and NPS contributions. Regularly review and rebalance your portfolio with a CFP’s guidance.
Optimizing Current Investments
Increase SIP Contributions
Consider increasing your SIPs as your income grows. This harnesses the power of compounding.

Review and Rebalance Portfolio
Regularly review your investments with a CFP to ensure they align with your goals and risk tolerance. Rebalancing helps maintain the desired asset allocation.

Diversify Investments
Diversify across various asset classes and sectors to mitigate risk. Avoid concentrating too much in one area.

Avoid Unnecessary Risks
Stay away from speculative investments. Focus on long-term, stable growth.

Emergency Fund
You have Rs 9 lakh in your bank accounts. Ensure this is enough to cover at least 6 months of expenses. You might want to keep part of this in a liquid fund for slightly better returns.

Insurance Coverage
Review your insurance coverage periodically. Ensure it covers all your family’s needs adequately.

Tax Planning
Leverage tax-saving instruments like ELSS funds, PPF, and NPS to maximize tax benefits while achieving your financial goals.

Final Insights
Your financial planning shows strong discipline and foresight. You’re on the right track but need minor adjustments.

Regularly consult a CFP for portfolio reviews.
Focus on balanced growth with risk management.
Keep updating your goals and strategies as needed.
Your dedication to securing your family’s future is commendable. Stay focused and keep planning proactively.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in

..Read more

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Jul 26, 2024

Listen
Money
Hi I am 38 years old Central banker and my wife is 35 years old financial professional with combined salary of Rs 2.80 lakhs per month ( post deducting all monthly EMI’s).Our combined Investment per month is as under- -Mutual fund SIP- 1.75 lakhs ( includes retirement planning and educational planning for both the kids) -PPF 10k each for both of us -Sukanya Samruddhi Yojana -10k per month for girl child -VPF from wife’s ac- 12k -NPS from my salary 35k -Further, Life insurance Term plan of Rs 1.5 cr and 2.25 cr taken for me and my wife respectively. -1 lakh per year goes towards HDFC Samchay plan for period of 12 years and expected 2lakh per year for 14 th year to 26 years. $as on date portfolio of ours is as under:- -direct equity- around Rs. 57lakhs -Gold max 10lakh -Mutual fund corpus- 52 lakhs -2 residential flats and investment in 3 residential open plots. - 40 lakh corpus available for investing lumps in mutual fund for additional retirement planning. Funds made available by selling a Bunglow property. -monthly rental income is around 29 k. Kids aged 6 and 2 years old. Desire to retire at the age of 55 years and wife would like to retire at the age of 45 years. -Current monthly expenses is around 1 lakh per month and considering inflation 7%, post retirement per month requirement would be 4 lakhs. Please review and suggest improvement in investment strategy. Thank you very much
Ans: Current Financial Snapshot
Combined Salary: Rs. 2.80 lakhs per month (post deducting EMIs)
Mutual Fund SIPs: Rs. 1.75 lakhs per month
PPF Contributions: Rs. 10k each per month
Sukanya Samruddhi Yojana: Rs. 10k per month
VPF from Wife's Account: Rs. 12k per month
NPS Contribution: Rs. 35k per month
Life Insurance Term Plans: Rs. 1.5 cr for you and Rs. 2.25 cr for your wife
HDFC Samchay Plan: Rs. 1 lakh per year for 12 years, expected Rs. 2 lakhs per year from 14th to 26th year
Portfolio Overview
Direct Equity: Rs. 57 lakhs
Gold: Rs. 10 lakhs
Mutual Fund Corpus: Rs. 52 lakhs
Real Estate: 2 residential flats and investment in 3 residential open plots
Lump Sum for Retirement Planning: Rs. 40 lakhs
Monthly Rental Income: Rs. 29k
Financial Goals
Retirement: You at 55 years, wife at 45 years
Current Monthly Expenses: Rs. 1 lakh
Post-Retirement Monthly Requirement: Rs. 4 lakhs (considering 7% inflation)
Children's Education and Future Planning: Ongoing investments in PPF and Sukanya Samruddhi Yojana
Analysis and Recommendations
Investment Strategy Review
Diversification: Your portfolio is well-diversified with investments in equities, mutual funds, gold, and real estate. This diversification helps in risk management.

Mutual Fund Investments: Continue with SIPs for long-term growth. Focus on actively managed funds rather than index funds for better potential returns.

Direct Equity: Rs. 57 lakhs in direct equity is significant. Ensure it's diversified across sectors to minimize risk.

Gold: Rs. 10 lakhs in gold adds stability to your portfolio. Consider holding it as a long-term investment.

Lump Sum Investment
Additional Retirement Planning: Invest the Rs. 40 lakhs lump sum in a mix of debt and equity mutual funds. This helps in balancing risk and ensuring steady growth.
Debt Management
Home and Car Loans: Ensure EMIs are manageable within your current income. Focus on pre-paying high-interest loans if possible.
Children's Future Planning
Education Planning: Continue investments in Sukanya Samruddhi Yojana and PPF. These provide stable returns and tax benefits.
Retirement Planning
NPS and VPF: Your contributions to NPS and VPF are excellent for retirement planning. They offer tax benefits and steady returns.

Projected Expenses: With a post-retirement monthly requirement of Rs. 4 lakhs, ensure your corpus is sufficient to generate this income.

Life Insurance
Term Plans: Your term plans are adequate. Ensure they are reviewed periodically to match your needs.
Emergency Fund
Liquidity: Maintain an emergency fund of at least 6-12 months of expenses in liquid assets like savings accounts or liquid mutual funds.
Review and Rebalance
Periodic Review: Review your portfolio every 6-12 months. Rebalance if needed to align with your financial goals and risk tolerance.
Final Insights
Your current investment strategy is robust and well-diversified. By continuing your disciplined approach and making periodic adjustments, you can achieve your financial goals, including early retirement and securing your children's future.

Best Regards,

K. Ramalingam, MBA, CFP,

Chief Financial Planner,

www.holisticinvestment.in

..Read more

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Krishna

Krishna Kumar  |424 Answers  |Ask -

Workplace Expert - Answered on Oct 04, 2026

Career
Hi I am Prateek Kumar 20 year old class 12 pass with Biology stream writing this because I feel completely stuck and unable to make any decisions in my career. Overthinking, fear of missing out, fear of regret, procrastination, i have found all these things within myself. I don't understand what my interest is and what my goal is. I am interested in many things I feel like I have potential, but I can't decide what to do. I am unable to accept just one option. I have an interest in many fields: Engineering, Medical (MBBS), Law, Economics, Finance, Business, Politics, Science, History, AI/ML, Data Science, Research, top government jobs, Banking, etc. Because I cannot choose just one thing, I imagine myself in every single option. -Sometimes I feel that today is the era of AI, which has huge scope and good growth.Sometimes - I feel I should go into a career in politics and policymaking.Sometimes -I feel I should enter the field of Economics or Finance for a good salary and growth.Sometimes - I feel I should prepare for top government exams like IAS or IFS for power, respect, and authority. -Sometimes I feel I should choose a law for power and to bring change to the system. -Sometimes I feel I should go into the medical field because I am from the Biology stream and my family wants this too. -I also love writing stories and want to make my own movie because I have very good stories. -Earlier, I even wanted to become a pilot. I keep switching between 'should I do this' or 'should I do that', and I don't know what to do. Time is passing by.Whenever I try to choose one thing, I feel like I am missing out on everything else. I feel like the other option is the perfect one. Because of this perfectionism, I cannot make any decision. People say, 'Do what you are interested in.' But I am interested in so many things, how do I choose just one? As a boy from a middle-class family, I have imagined very big dreams. I feel I have the potential to achieve them, but a lack of direction, laziness, and overthinking are stopping me.I feel completely stuck. It has been 1.5 years since I passed Class 12, and I have still not taken admission anywhere. No one understands my situation. Many people tell me to just pursue graduation from a local college. But there are no good colleges here; you don't even have to attend classes daily. I won't get a real college environment, I won't be able to explore anything, and I won't enjoy college life. Taking admission here means either preparing for a government job or just getting a degree for the sake of a name. Most importantly, I don't even know which course I should actually pursue. I am trying very hard to figure things out, but I cannot reach a decision. Please help me. There is no psychologist near me, and my family will not take me to one either. I do not understand if I should change my stream or stick to it. Should I switch from Biology to Math or not? Before taking any decision, I overthink so much and feel terrified. It feels like my entire life depends on this single decision. Through YouTube and the internet, I have noticed patterns within myself like overthinking, procrastination, some signs of ADHD (not confirmed), fear of regret, fear of making a wrong decision, FOMO, and having multiple interests. Please help me and show me the right way to get out of this problem and choose the right direction. Also, please tell me how I can make my own decision."
Ans: Dear Prateek

Please note you have articulated your question and also given the answer.

Imagine you driving a car and you come to a crossroads. Now you have to decide either to go left, right, straight or take a U turn. Any decision is based upon the destination where you want to go. Even if you are simply wandering, yet you cannot stop at the crossroads, you must decide which turn to take. Or else you will miss on EVERYTHING that is there on the left, right, straight or even U turn.

Now by taking left definitely you will miss on somethings on right or straight or even from the road you travelled. But if you don't take a turn then you will miss on EVERYTHING that is there in a particular turn.

A good doctor can also be a good painter or a good engineer can also play guitar. However a good piano player cannot be a good lawyer unless and until he or she has learnt law and practised it in the court of law.

Expertise in professional filed comes through education and practise.

So, take up any profession that you want to, decide by asking a simple question, what is it that you would continue doing if there was no fame or fortune or power. What will you do just for the sake of doing it. start pursuing that field.

Home is built on a strong foundation but interior of drawing room we can change it even mix and match. So build one rock solid foundation by choosing a particular field of profession and explore other areas as intrest or hobbies.

All the best

Regards
KK

...Read more

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Oct 03, 2026

Money
In 2023 came across a scheme by indusind bank which stated give a deposit of Rs 5 lakh get a medium locker free. Initially the bank staff used to missell the con cept by telling gullible clients that a free medium locker will be then people would give deposit of Rs 5 lakh Infact the scheme is locker rent free for 1st year then 75c/o discount I gave Rs 5 lakh but the locker was not given on writing mails to backend team was told take a small locker later ir was scaled up to 2 i said won't suit me give 1 medium Later on the branch head on behest of DBM said take a insurance plan will give you a large locker rent free. Wen i said scheme is for medium & tommorow if you are transferred it will be a problem for me as the new branch head will ask for full rent he said will tell him not to do Under duress & pressure i went for the offer took the plan on realising i have been fooled i called the custcare of icici life ins for return of policy under free look period they in turn informed the bank agent who passed on the info to branch head who persuaded me to keep the policy i had to keep quiet. I was made to visit several times then told loc ker not there lateron was told searching vacant locker in other branch will give you there thinking this offer will be refused i said ok that also didn't happen Again i called custcare was told sent a mail i did still no reply lateron was told your mail id is not registered with us first hence mails not considered. Then i completed this formality sent them a fresh mail for policy cancellarion was told free look period over hence request can't be entertained Went to the branch office in B-1 janakpuri delhi wrote mails but of no avail i stopped paying further premiums. Got several mails SMS asking me to give bank + personal details for moneyback i said it's a missell case want policy premium paid refund was denied by icici stating freelook period over. The bank backend team of indusind was of no help either. The seniors at bikhajicama place office of indusbank also didn't help me out. This year on insistence i sent them my details but was told imoroper so moneyback can't be processed another mischeif by bank seniors I highlighted this issue with bank seniors + ins company but all in vain nobody paid heed As my details were incomplete my cashback after initial display was given of 1 year the 2 nd year moneyback is unpaid. As this is a clearcut case of missell by indus ind bank vikaspuri branch seniors the icici company agents are not responsible in any way they acted on behest of branch seniors Kindly look into the matter help me out by getting pending cashback + the initial first premium paid amount The indusbank branch senior staff & the com pany officials must be reprimanded for their misseeds as mine is not an isolate case there are others also suffering at these people hands Thanking you Deepak verma
Ans: The key issue is not simply non-allotment of a locker. It is the alleged linking of a banking facility with an insurance purchase, followed by repeated assurances and difficulty in getting the promised benefit.

If the facts are supported by documents, this should be treated as a formal mis-selling and deficiency-of-service grievance.

» Keep the two issues separate

There appear to be two connected but separate matters:

– The promised medium/large locker facility against the banking relationship.

– The insurance policy that you say was purchased only because of pressure and assurances from branch officials.

This distinction is important. The insurance company may take the position that the policy was issued after completion of its own proposal and free-look process. Your grievance against the bank, however, can separately concern what was represented to you by its employees and whether the insurance purchase was induced by a promise relating to the locker.

» Build a proper documentary record

Please collect and preserve:

– Original advertisement/circular or written communication regarding the Rs.5 lakh deposit and locker facility.

– Deposit/account records showing when the Rs.5 lakh was placed.

– All emails exchanged with the branch, backend team and senior officials.

– SMS messages and other communications relating to the locker.

– Insurance proposal form, policy document, premium receipts and cancellation correspondence.

– Your emails requesting cancellation during the free-look period.

– Any complaint numbers generated by the bank or insurance company.

– Communications concerning the later cashback/moneyback facility.

– Details of the branch officials who made the representations, as far as available.

– A chronological record of every important visit and conversation.

The chronology you have already provided is useful. Put it into a simple date-wise This can make your grievance much stronger.

» The free-look argument needs careful examination

The insurance company may focus only on whether your cancellation request was received within the applicable free-look period.

Therefore, the important question is not merely:

“Did I cancel after the free-look period?”

It is also:

“Did I attempt to cancel within the free-look period, and was that attempt prevented, delayed or interfered with because of the conduct of the bank staff?”

If you have evidence of an earlier call, email, complaint or other communication, preserve it carefully.

If the first cancellation request was actually made within the applicable period, but the matter was subsequently delayed because you were persuaded by the branch officials to continue with the policy, that fact should be clearly highlighted in your grievance.

» Do not make the insurance company the only target

Based on your narration, your primary grievance appears to be against the bank officials who allegedly represented that purchasing an insurance policy would result in a larger locker being provided.

So your complaint should clearly state:

– What was originally promised.

– What actually happened.

– What the branch officials subsequently offered.

– Why you purchased the insurance policy.

– When you first tried to cancel it.

– What response you received.

– How the matter continued thereafter.

This gives the matter a much clearer structure than simply asking for a refund of the insurance premium.

» Escalate through the formal grievance mechanism

Since you have already approached branch officials and senior bank personnel, the next step should be a properly documented complaint through the bank's formal grievance/redressal mechanism.

Similarly, raise a separate written grievance with the insurer regarding the insurance policy.

Do not depend only on telephone conversations. Written complaints with acknowledgement are much more useful.

If the bank does not resolve the grievance after exhausting its internal complaint process, you can consider approaching the RBI's complaint mechanism, subject to the applicable eligibility and jurisdiction.

For the insurance-related grievance, the insurer's internal grievance mechanism should first be exhausted, followed by the applicable insurance grievance redressal route if the matter remains unresolved.

» About the pending cashback

This needs separate verification.

If the cashback was contractually payable under the insurance policy and you have satisfied the applicable conditions, ask the insurer to provide a written reason for withholding the second year's amount.

Ask them to specify:

– The exact policy condition under which payment was stopped.

– Which customer detail was allegedly incomplete or incorrect.

– When you were informed about this deficiency.

– What documents are required to rectify it.

– Whether the first year's payment was made under the same conditions.

This forces the matter to move from verbal explanations to a specific contractual response.

» Be careful about the remedy you demand

I would not make only a general request that the officials be reprimanded.

Your complaint should first seek specific relief:

– Payment of any legitimate pending cashback.

– Review of the premium paid, considering the alleged inducement and the circumstances in which the policy was purchased.

– Written explanation from the bank regarding the locker representations.

– Written explanation regarding the role of the branch officials.

– Appropriate compensation/redressal, if supported by the facts and applicable grievance mechanism.

Disciplinary action against employees is ultimately for the institution or regulator to decide based on the findings. Your complaint will be stronger if it concentrates on facts, evidence and the specific financial loss suffered.

» 360-degree assessment

From an investment professional and AMFI-Registered MFD perspective, I would also suggest one broader lesson.

Banking products, insurance products and investment products have different purposes. A customer should not be pushed into an insurance policy merely because another banking facility is being discussed.

Whenever a bank employee links one product with another benefit, ask for the offer in writing before making any payment or signing any proposal.

In your case, the most important thing now is not to lose hope. You have a detailed sequence of events, and that can be converted into a strong documentary grievance.

» Finally

Your case should be presented as a documented sequence of alleged mis-selling, inducement, failure to provide the promised banking facility, attempted cancellation of the insurance policy, and subsequent non-payment of the claimed cashback.

Avoid emotional or very strong allegations unless you have documentary evidence supporting them. Use words such as “represented”, “assured”, “alleged”, “requested”, “refused” and “not provided”. This makes the complaint more precise and credible.

Best Regards,

K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in

https://www.linkedin.com/in/ramalingamcfp/

...Read more

Ramalingam

Ramalingam Kalirajan  |11480 Answers  |Ask -

Mutual Funds, Financial Planning Expert - Answered on Oct 03, 2026

Money
I have purchased jeevan saral policy Rs 4083 per month for 15 years in Oct 2011 at the age of 52 years. What will be the maturity amount. Thanks
Ans: The exact maturity amount cannot be determined from the monthly premium alone. For Jeevan Saral, the entry age, policy term, maturity sum assured and applicable Loyalty Addition are important.

» Your policy details

You have mentioned:

– Entry age: 52 years
– Policy commencement: October 2011
– Monthly premium: Rs.4,083
– Premium-paying term: 15 years
– Expected maturity: around October 2026

Jeevan Saral provides maturity benefit based on the applicable Maturity Sum Assured, along with Loyalty Addition, if applicable.

» Why I cannot give an exact figure

For Jeevan Saral, the maturity benefit is not simply the total premiums paid.

The applicable Maturity Sum Assured depends on the policy details, including the entry age and policy term. Loyalty Addition, if applicable, is also added at maturity.

Therefore, giving you one exact maturity figure based only on Rs.4,083 monthly premium could be misleading.

» What you should check

Please look at your original policy bond and give me these 4 details:

– Plan No.

– Policy term.

– Sum Assured / Maturity Sum Assured.

– Date of maturity.

You can also upload a photo or PDF of the first page of the policy bond after hiding your policy number, address and other personal details.

Once you provide these details, I can help you work out the likely maturity amount, including the applicable Loyalty Addition, as far as the available policy information permits.

Since your policy is reaching maturity now, I would also suggest obtaining the maturity quotation directly from LIC before making any decision about reinvestment.

Best Regards,

K. Ramalingam, MBA, CFP,
AMFI-Registered MFD – ARN 4188
www.holisticinvestment.in
https://www.linkedin.com/in/ramalingamcfp/

...Read more

Krishna

Krishna Kumar  |424 Answers  |Ask -

Workplace Expert - Answered on Oct 01, 2026

Asked by Anonymous - Oct 01, 2026
Career
I am not from English medium background, so sometimes I am not very confident while speaking English in office meetings. I know what I want to explain, but while speaking I take little more time to make the sentence properly. Many times, before I complete my point, someone interrupts or starts speaking, and then I lose my flow and become more nervous. After that I start speaking fast because I feel I have to finish quickly. I don’t think people are intentionally ignoring me, but this happens quite often and it makes me feel that maybe my communication is not strong enough. How can I speak more confidently and clearly in meetings, especially in English, without sounding too aggressive or feeling that I have to rush through my point?
Ans: Hello

Very relevant question, thanks for asking.

Firstly let me tell you from the way you have written and structured this question actually shows that you have very good command over the English language, so compliments to to you.

Please note English is not our mother tongue so we will have some difficulty in the flow and fluency, however speaking fluent (read fast) English no way reflects our understanding of the subject or depth of our thinking. Rather at times speaking fast can make us sound shallow.

What I would suggest is be confident in your command over English, speak in your natural and normal speed and when someone interrupts you, stop and say politely, please let me complete my point and I will be open to listening to your views as well. When you say this you will see that people will stop interrupting you.

Be polite, yet firm. Be assertive not aggressive.

Hope this helps, wish you all the best.

Warm Regards
KK

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DISCLAIMER: The content of this post by the expert is the personal view of the rediffGURU. Investment in securities market are subject to market risks. Read all the related document carefully before investing. The securities quoted are for illustration only and are not recommendatory. Users are advised to pursue the information provided by the rediffGURU only as a source of information and as a point of reference and to rely on their own judgement when making a decision. RediffGURUS is an intermediary as per India's Information Technology Act.

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